Support quality · since 2004: Proven, in numbers
and in their words.

Last 12 months · first reply from our team
Since 2004
Since 2004
We were answering tickets before the public cloud existed.
EuroVPS started in 2004 on one server in Amsterdam. The big public clouds arrived from 2006 onwards. Twenty-two years later the doctrine has not changed: an engineer answers, the backup is there, and we open the ticket first.
Over the last 20+ years I've been with a number of hosting companies including some of the biggest players, and you beat them all.
- 2004EuroVPS starts on one server in Amsterdam
- 2006The first big public cloud opens
- 2021The period measured on this page begins
- 2026A 4 minute median first reply, day and night
Proactive monitoring
We call you first.
132,829 times since 2004, our monitoring saw the problem before the customer did, and the first message on the ticket was ours. What it caught:
Also caught: malware, outgoing spam, mail brute force, an expiring domain and an end-of-life operating system.
Backups and restores
When it breaks, we bring it back.
3,987 restores since 2004, from the night before or from weeks back. Why customers needed one:
About 330 of the accidental deletions were email.
Saves
A few nights we remember.
A Windows server was encrypted overnight. It was back in service from the previous night's backup.
A customer deleted an account holding 22 websites by mistake. All 22 came back.
A site deleted before a migration was recovered from a backup 70 days old.
A customer changed permissions across their whole server and locked themselves out. Restored from the night before.
Sites down from a full disk, fixed before morning. A server out of memory, recovered at night. A hung Windows SQL server, restarted at 1am.
A production database server failed. We brought last night's backup up as the live server so the customer stayed online, while the original was repaired.
Attackers got into a customer's own database servers. We restored their data from the previous day's backup and they were running again.
Our monitoring saw a customer's site go down. The cause was their domain registration expiring, and we told them before they found out.
In their words
What customers wrote back.
The strongest, from every year
Could you please allow me to send some money over. I'm not rich, but I do respect all the fantastic support you provide.
You've been absolutely amazing from the first day. Over the last 20+ years I've been with a number of hosting companies including some of the biggest players, and you beat them all. I'm eternally grateful for your help with recovery and transfer when our previous host scrambled our VPS, and your support has always been proactive, supremely competent and quick.
Perfect. Thanks a lot. You saved my marriage - it's my wife's site :)
Many thanks for your diligent attention and prompt solution. You have saved a few weeks of work.
Your company is by far the best hosting company I have done business with. The additional support you give to my company regarding the optimizing of the script is also highly appreciated, you can be very proud of your way of thinking and working.
I wondered what my life would be without your quality support so I decided to come back.
We got services running smoothly with restored data. Backups are life savers.
Its all working like a charm! This was a life saver - for some reason the internal backup did not work and this was a good save!.
Thank you very much. You are a life saver.
You guys are lifesavers!!
You just saved my weekend. Thanks allot. You guys are good.
yes please proceed Thank you you saved my day
You are life saver...
Many thanks! You saved my day :-)
All seems ok. You saved my day.
Great work! You saved my day, actually my night ... :) Very grateful!
you are a life saver. it works perfect.
I have to say I'm so glad for your support. It is a lifesaver. I know I've submitted a lot of tickets lately, but I really appreciate how helpful you guys are.
You have proved again you are the best SP I can imagen. You saved my day (week).
Thank you so much for your instant support !!!! Your help is saving our lives :-)
it's the first time in 20+ years of hosting, that I feel an obligation to the hosting provider and I don't know what to say except thank you for your incredible professionalism and customer care....
Thank you for this wonderful new years eve gift :-)
Every other reply, year by year
Awesome provider, I will definitely recommend.
I want you to know how grateful I feel to know the great support your supprt provides in times where it is needed.
This is an example of technical support at its best, so I really do appreciate your service.
Thank you, it works now!
Thank you so much for the backup!
I really appreciate the time and effort you’ve put into this, and the turnaround on it.
From our side, we are fully satisfied with your hosting services, the server performance, and the overall support so far.
It's great that you guys took the initiative to update the apache versions on all our servers to mitigate the vulnerability.
Thanks for all your efforts. You are amazing!
thank you, excellent work. Everything is clear.
Good morning [name], Thank you for the detailed analysis of this case and for the solutions you suggested.
Thanks again, as always excellent service.
I am very happy with the performance and setup and the support team is excellent.
Thank you very much, great service.
Ok great (I think!) But THANKS for your excellent support and investigation work to date. We are now onto dealing with this breach urgently. Thanks
I'm able to connect and all is good. Thank you so much!
Thank you all for the quick update and support. Much appreciated.
We appreciate the detailed explanation of what happened and the actions you took to mitigate the automated scraping traffic. It is reassuring to know that the 503 errors have been eliminated and that no legitimate traffic was affected.
Just wanted to drop a quick note to thank everyone involved in the migration.
Great, it's working now. Thanks for the speedy fix!
just tried sending the mail again and it is working now, thank you
That seems to have done the trick. Thank you so much!!
Thanks, everything worked like a charm.
OK, looks fine now. Thanks for your quick response!
problem solved! Thank you so much!
Best service I ever had is with you guys! Keep up the great work!
Thank you really appreciate your expertise and amazing support as always.
I also appreciate that you found and corrected the DNS restart problem on your own initiative. That is exactly the kind of care I hoped for.
[name] thank you so much for looking into that so quickly for me today. Amazing support. Everything seems to be ok to me. However I did receive one further warning from cPanel- would you check this to ensure everything is normal?
Very good news! Thanks for your fast respons. Feels very good to inform my customers that our server is protected! Noticed that you choosed a method that also protects some customers that are stuck on php 7..x Nice work on your side. Thanks!
Thank you for the detailed follow-up and for checking this live. We can also see the improvement on our side now.
Thank you for all the assistance, I greatly appreciate it.
Thank you for your lightning quick responses and resolution to the problem, I greatly appreciate your professional and quick support.
Thank you very much for your proactive monitoring and for promptly identifying and resolving the issue. We appreciate the detailed explanation of what happened and the actions you took to mitigate the automated scraping traffic. It is reassuring to know that the 503 errors have been eliminated and that no legitimate traffic was affected. We will monitor the website from our side and let you know if we notice any further issues.
Appreciate the quick fix and support. Thanks so much.
Many thanks for the excellent work.
ok, thank you for your great support, as always :)
Thanks a lot for your effort and support. I am very grateful.
thank you for your excellent support. We will investigate a paid certificate for all aliases in the future. thank you again
Thank you for the detailed information and for resolving the issue.
Thank you for the quick response and for restarting the PHP-FPM service on the server. We really appreciate your assistance.
Thanks, as always, for your prompt and effective support.
Thank you for the detailed analysis.
Thank you for taking care, everything looks good to me now.
Thanks a lot for the update and I can confirm that the site is working great again.
Great thanks much appreciated
Thank you for such good and quick service.
It looks like it's working now. Thank you again for your quick help :-)
It's working now - thank you for your help!
Thanks a lot! It is working now.
I believe your service and support is second to none and that is the reason I have never examined the possibility of moving away to another provider even if you are not the cheapest. Quality for me matters
The best part, though, has always been your support. Whenever I had a problem, I got a fast answer that actually solved it, and I’ve really appreciated that over the years.
Thank you for your time, expertise and patience over the past seven months. You've all been incredibly accommodating, and we really appreciate all your help and support.
We also really appreciate your prompt responses and your willingness to assist whenever needed - it makes a big difference.
Thank you, that worked!
Thank you so much for sorting this out. Everything seems to be working properly again.
Many thanks and appreciate your honesty. No bad feelings, as mistakes can happen.
I checked and everything works as it should. Thanks again for amazing as always support!
Thank you SO much, your support is amazing as always!
Many thanks again for the great service!
Thank you very much for your good work [name]! Really appreciate it.
Thank you for being alert like that. Yes that is perfect. Many thanks. You can close the support.
Everything seems to be working fine now. Thank you very much for your help and support!
Thank you for the detailed explanation. The site is responding and working. Please go ahead with the first two recommendations. If possible, would you be able to check what might have triggered today's incident?
Thank you very much for quick fix, now the websites are fast!!!
Thank you very much for the quick fix. Yes i confirm that now i can login to the customer area!
Many thanks for all your help today, much appreciated.
Everything is blazing fast now. I've tested the sites and all looks good on my end. Redis is already up and running on the new server too.
Ok I've got it working now. Thanks so much for your help!
Yes, site seems to be back to normal. Thank you for the quick response.
Migration sucessuful completed. Thank you very much guys.
everything seems to be ok. The migration have been succesful. Thank you for the support.
Great, thank you looking into this and solving this.
everything is working smoothly, thank you.
First of all, thank you very-very much for the many years of wonderful service. Your reliable service, prompt responses, professionalism and infinite patience are among the best I've ever got to work with.
You have been super super helpful.
everything works now, You are great!
I really appreciate your time and support, and as always happy with everything you do for us.
Thank you for solving the problem immidiately. I really appreciate it.
Thanks for the heads up, and excellent proactive service, as always.
Thank you all the details and applied fix. I will close this ticket now. Great job!
I was very happy with the services and support received over the years.
Everything seems to be working fine for now. Thanks a lot to everyone who has helped me over the last few days! Much appreciated
Thank you so much for your prompt response. Really appreciated.
First class technical service as always.
Thank you to all the technicians for all the help (and patience with all my questions, etc.) in completing the migration. It seems like everything is working very well...
Awesome work. Have a great christmas :)
We really appreciate your fast response and clear explanation.
Brilliant, thank you. Have a good weekend
Thank you very much, I can have access, all looks good!
Thanks for your support, I fixed the smtp credentials in the CRM, now works fine.
Thank you for the help, works like a charm now. I will make a note of the correct permissions, so I won't run into this again in the future.
It works like a charm, thank you very much!
Thank you very much. Everything looks good. Much appreciated.
thank you! all seems to be working fine again!
Thanks for this, and yes, it works fine now.
Thank you for the fast resolution.
everything fine, thank you!!!!!
Perfect, thank you so much, [name]! you are the best!
You are always there for us!!!!!
You guys are so awesome!!! Thank you so much!! Everything is back and running better than ever.
Everything looks good to me. Many thanks to you and [name] for the excellent support.
Thank you, you're amazing as always! :-)
It works now, thank you very much I sincerely appreciate your help!
thank you very much for your offer and for the excellent service you’ve always provided.
thanks for your feedback. Everything seems to be working fine for now. Thanks again for all your help!
Thank you so much for upgrading the server and now everything works well.
Thanks, [name]! Everything looks good now. This is much appreciated. Thanks for all the time you spent on this 🙏
Everything works like a charm now :D The new server also installs it much faster than before. Great!!
So, a big thank you to everyone for the quick handling!
Thank you! My access is unblocked and FTP is working now.
thank you for your immediate and awesome support
Thank you for the thourogh explination and for the reminder about the Host file. Once I made the change in the host file. Everything worked as one would expect.
Not sure how the login thing happend, but all working fine now. Thanks for the fast response.
yes it is loading perfect now thanks allot for your quick response
Thank you for prompt intervention, all is good now.
Thank you for your quick help.
It works all good. Thank you very much for your assistance.
everything is working as it should now. Thank you again!
Yes now it's working. Thank you so much
Thank you very much, working now
Yes, working again. Thank you.
All done, Thank you so much for your help. Amazing as always!
I greatly appreciate your help with everything!
Thanks all for your great support, always much appreciated, especially the speed these issues are handled.
Thank you, you're awesome as always!
Works now. That's so weird... wonder what set off the firewall. Anyway, thank you so much, you're amazing as usual!
Thanks very much for your perseverance and assistance with this peculiar problem. The issue now seems to have been resolved, at least as far as our local personal access is concerned. You have been very efficient, and I very much appreciate your expertise in dealing with this.
Everything seems to be fine from our end. We will let you know if something comes up. Great work!
Fantastic, thank you very much.
Yes, everything looks great. Thank you. Sorry, I panicked.
Thanks for the fast response. Great work.
You solved my problem. The incident was resolved quickly and promptly. You're very professional.
Wonderful, works perfectly, thank you very much...
Thank you so much again for all you help and info. I was able to restore Apache back to normal. Everything seems to be working all good again.
Sincerely appreciate it, thank you very much!
Thank you very much for such a prompt reply and solving the issue!
Looks like the NS are working again. Thank you fo finding and taking care of that.
Thank you, very much appreciated!!
Your timely assistance was much appreciated.
As always, thanks for your kind help and outstanding support. Your're right. It was my php script at the WP site that was defaulting to this mail. We are up and running again.
its paid now . thank u for ur support as always
everything works as expected thank you once again
Yes, everything is working perfectly.
Thank you for your prompt help.
Your attention to detail and persistence in tracking down this tricky issue made a real difference and saved us from going down the wrong path.
Thank you indeed for being a listening company, this is really good stuff. I have tried over a dozen companies in the past and quite frankly your support is really awesome.
You are amazing! Thank you so much!
It works now. Thank you very much for the help. Love the great support
you are the best support! keep up the good work!!
you are amazing! thank you
Thank you for the awesome service as always
you're the best - thanks a lot :)
I wanted to take a moment to thank you for your exceptional debugging work.
I appreciate you creating the new email and taking steps to protect my site. Have a great day!
Thanks a lot for solving this so quickly.
That worked, thanks a lot for the help and the very speedy reply.
Everything is looking good now. Thank you so much!
Thank you for taking care of those DNS zones, that cPanel put in there. Thus, bringing my domain back online. It is very much appreciated.
Thanks for your excellent service over the last year.
Thank you for the awesome support, I disabled the heartbeat API using a couple of lines of code.
That was it thank you for the fast fix!!!
Thank you very much for the help you provided with issue. It is much appreciated :)
Thank you. it is working fine now. Appreciate your prompt assistance.
Thanks a lot for the quick support.
Everything looks great now and it's working perfectly. Thank you for the quick support!
Thanks, now it works again! I guess it's my fault, I'm working on the back end and lots of file recalls, for pictures mostly. Thank you, very quick and useful.
Thank you so much for doing this upgrade, enjoy the rest of your weekend.
Thank you very much for the help provided. I think I managed to check everything and everything seems to be working fine.
yes indeed, I got an A now on first byte. Everything is ok. Thank you
All sorted! Many thanks for the fast resolution
Super - all sorted now, thank you.
Thanks that worked. The sites are back online :)
Ok, Thank you. Everything is working fine.
That is amazing! Thank you so much. I am really grateful.
Thank you for such an amazing experience with support and genuine care to help us get our new server up and running so swiftly.
Great! Thank you so much! That was great work :-) I'm happy to have you guys !
Outstanding support thank you very much [name] for jumping on that so quickly for me.
Wow! You guys don't mess about! Thank you for doing that so quickly [name]. That seems to have resolved our problems.
Fantastic - as always - superb help! Thanks a lot.
Superb - thank you. Outstandging service!
I'm impressed with your system !
All tested and working fine. Great job, thanks a lot. It's quite a relief to be out of the CentOS dead-end.
I would like to thank you for your prompt and professional handling of my request. The credit for the package downgrade was unexpected and much appreciated. It reflects the exceptional level of service and customer care provided by your team. I am very pleased with the resolution of my request and the ongoing support.
Your troubleshooting was really helpful in finding out that networking issue at the other end could be one of the reasons.
Thank you for getting on this so promptly really appreciated. Brillant sounds like a plan!
Your quick responses are appreciated!
The server is lightning fast thank you very much.
everything is functioning as expected and fine.
First class - thank you for your help as always.
Thank you for getting it back up quickly.
Excellent, all looks good on my end - thank you for the quick resolution here.
I really appreciate it and Thank you for your support.
looks ok now, thank you [name]. great job.
Thank you very much. Wonderful, timely assistance, as usual...
Thanks for the prompt response! I confirm that the issue is now fixed - thank you!
Perfect! Now it works correctly. Thank you for quick fix
Thank you for clarifying, I made the changes and now everything is fine.
Great, thanks for the quick support during the last 2 weeks.
Thank you soo much issue resolved :)
Everything is working fine now. Thanks for the prompt help.
Thank you for your help! Everything works fine!
Thank you for all your hard work! This was a particularly lengthy ticket, and I truly appreciate the time and effort you invested in it. I’m really impressed with how you handled the situation-always willing to go the extra mile to help me out. I will reach out in the next few days if I run into any issues with this.
Hiya [name], Amazing support thank you so much for sorting that out so quickly. I really appreciate it.
Thank you and as always I am really happy with how your team always communicates, delivers solutions provides advice and I really appreciate your time!
Ty guys, everything works correctly. we already have php-ffmpeg/php-ffmpeg as dependency, it is used by another package (pbmedia/laravel-ffmpeg) Ty for the ref to the docs. You are the best.
It works fine now. You guys rock!
Awesome, thank you for all the help and wonderful support!
You did a great job and kept me informed along the way. I really appreciate that and you.
Super - thanks so much for such a fast oplossing!!
Thanks. Love the quick reply. That helped a lot :)
Thank you for such a clear and detailed reply. I appreciate your reassurances concerning your assistance during migration as well.
Brilliant - thanks very much for doing this so quickly.
Thank you so much for fixing this! So it seems like all is working well on the sites now. Thank you
Amazing, thank you so much! :-D
Fantastic! Thank you, everyone.
Thanks for your excellent support.
Thank you so much for this detailed explanation! Managed to sort this out. Really appreciate your patience!
It works like a charm - thanks!
Works fine now - Thank you very much for your help and prompt actions !
Thanks for your great fast support!
Yes, I see that all the old emails are back. Thank you!! So the issue with the emails is resolved now.
All seems to working now, thanks so much. Great support!
Thanks for sorting that out for me, I really appreciate it. Have a great weekend!
That is great news. Thank you so much!
thank you for quick reply. Yes now the two websites are online again.
Thank you for your valued support and your prompt response.
Thank you very much. Great support as always
Thanks for your help well noted and its working fine now.
Looks good thank you for the quick response.
Thanks and amazing. Design came back and issues are gone.
Thanks for fixing it. Your support team is always the best!
As always, you are the best!!!
Many thanks. You're a star!
Thank you for your help, fantastic support as always!
Also thanks for the great support, very happy with your company !
Great work guys, thank you very much for your help.
Great support as ever!
Outstanding - thank you very much.
Thanks very much, [name] That was excellent service - much appreciated.
[name], thank you so much for your prompt response and assistance.
many thanks for spotting this, the update fixed the problem!
Everything is perfect, thank you.
You were amazing, thank you.
Really appreciate the support :)
you're fantastic as always :-).
Thanks for the great support. Appreciate it.
We appreciate your rapid response, as always.
Thank you, we've restored the database and everything is working now. Once again, thank you for your wonderful support as always.
I have successfully activated the Email 2FA you implemented and it works perfectly. Thank you again for your precise and competent assistance.
Everything works now! :) Thank you. :)
Thank you very muich for the quick response and for helping correct the situation.
Everything is ok you helped me a lot thank you
Thanks for insane quick support :)
awesome!.. Yes i confirm that now http2 is enable on the 2 websites Thank you very much for quick fix
Everything seems fine!! THANK YOU!
Everything is fine after the restore. Thanks for the quick solution.
thank you very much for your fast support! I confirm that it works now.
That worked! Thank you so much!!!
Thank you for your efforts !!
thank you for the fast response. issue is resolved.
Thanks very much - all is working fine now.
Thanks for the quick support.
Thank you so much - I can breath easy now!
As always, thank you for amazing support!
You guys are amazing as always.
Thank you for your amazing support :)
Thanks for the awesome support!
Brilliant service as usual.
this worked, the lfd spamming has stopped altogether. Many thanks for this fix. The only thing that worries me is that your fixes might get lost with the next update. Is there a way to avoid this from happening?
I really appreciate your quick help!
Thank you for your explanation and detail on the issue. Very much apreciated.
Appreciate the excellent support you have given with this upgrade, many thanks.
I appreciate your help with everything. Thank you!
ok perfect thank you for quick fix!
Your prompt assistance is greatly appreciated.
I want to appreciate the business relationship I have had with you over the years.
This was all sorted out, thank you guys for taking care of as always.
Thanks for the excellent support.
This was fast [name] :) Really appreciate your help here.
I appreciate the urgency to resolve the issue.
Thank you so much for this detailed answer!!! It helped me.
Thank you very much for looking into this! Your assistance is greatly appreciated.
Thank you very much, the issue has been solved! I reactivated Cloudflare and everything works perfectly.
Closing this ticket with further thanks for the prompt support once again.
Thank you very much for all you hard work.
Brilliant, thanks a lot for your assistance, appreciate it.
Thank you for enabling Litespeed Cache! Also thanks for the info and the quick response!
Thank you for quick support!
Thanks a gain for your help with the migration.
Worked like a charm. Thanks for the quick support.
I'm glad to say that it seems to be working fine now. Thanks for your help and quick response.
Thank you very much for the quick support. I'll let you know if I need anything else.
Okay its working again :) Thanks for your help.
Perfect Thanks. All working fine now.
Thanks for the quick action.
you were provided excellent services and customer support. Thank you!
Thanks so much, you're fantastic as always :-).
You guys are amazing! Thank you!
Thank you so much, everything works now. I'll close the ticket. As always, your support is amazing :-).
Very grateful for your support and expertise in resolving this issue.
Thank you. I have corrected the records and everything works again. You guys have been great help every time I needed something, great work :)
Really appreciate your quick help and responses today - many thanks, [name].
Phew! It seems to be working now. A big thanks to all the team for indulging my incompetence and putting up with my daft questions
Great service as always!
Not only help users but also teach them !!!
There are no new mesages, thank you so much for all your help.
Thanks a lot for your quick response and action.
Thank you so much for your investigation!
Thank you so much for this. I really appreciate it!
Thank You so much!!!! Problem has been solved!!!
fantastic support as always!
Many thanks for the quick response and solution.
Amazing. All good now. Thanks.
Everything seems to be working now. You have been very persistent and provided detailed explanations, for which I am grateful.
thank you very much for the patience and effort for the upgrade.
The server is working fine now. FTP, and everything is good again. No more timeouts and errors. :)
The web console is working now, thank you for you swift assistance.
thank you for your excellent assistance.
Thank you very much for your explanations about DNSSEC, etc. and the helpful URLs to check domain functionality.
It works fine now. Thank you very much for a quick response and solution!
Thank you for your quick answer, everything seems to be back up on my end now.
Many thanks as always for your help with this.
Thanks again Guys, superior support as always.
Thanks very much for your prompt action. All seems to be OK now.
That's working now, thank you for the swift response.
it works fine now Thank you for your support
Perfect, thank you very much!
I thank you immensely for standing with me in the past couple of weeks, I send all kinds of compliments to your team, to your management and prompt support even when problems arise on a personal and humane level (hearts).
Great, thank you very much for such extensive help :-) Appretiate it - you are really best support amongst hosts :-)
It works. Thank you so much!!! Truly outstanding support. Thank you for your work!!!
As always, your support is amazing!
The reseller business is all new to me, I can also tell you that I am seriously impressed by you guys.
Your tech support over the years has been outstanding.
As usual many thanks for your quick resolution. Trust will have no more issues in the future to update this VPS.
Thanks a bunch, greatly appreciated the quick support.
Thank you very much about your quick response I really appreciate your support!
I appreciate all of your help today!
Thanks so much you are a great help team and great company its nice to be with you
Ok, thanks for all your help. Top service as always
Thank you for your technical support. It has been a great help to me
Thank you for your excellent support !!
Thank you, You are awesome. Everything is fine now.
Thank you so much for your help! everything appears to be working as expected.
Thanks for the help and for super fast responses!
Thanks again for the great support.
Many thanks for the quick support!
Ok, yes, I am currently working on it and see that it is all working. Thank you so much!
Thank you very much! Your support is very much appreciated!
Many thanks for the quick reply , [name]!
Yes, that is excellent - everything looks fine! Thanks very much for all the work you and the other engineers have put in to do this - I really appreciate your patience
That's great! thanks for your super quick response time!
Thank you for bringing it back online.
We fixed the error messages that produced and now all working properly thank you for the help
Yes i have change the DNS records and all working well Thank you for your help !
Thank you so much for that information, I have access now.
Thank you for your super fast reply
Thank you very much, everything is back to normal!
Thanks for solving the problem.
Thank you very much for the quick response. Appreciate it
it is working perfect thank you so much
Seems to be working now, thanks for your swift responses!
Yes, I just checked and it's working now. Thank you!
That works now. Thank you for the speedy response.
looks like it's all working. Thanks for that!
The search works fine now. Thank you
thank You, everything is ok now.
All is done now and I am very happy to have chosen you guys. You are real pros. I sincerely appreciate all the effort and time you have devoted to me.
I thank you so much for all the support!
:) I'd like to thank all of you very much, once again, for giving such good support over what was quite a long process. You've been a really great support team!
Many thanks for sorting on a Saturday, there was no need to sort so soon but done and dusted so excellent :) Have a great weekend.
You guys are the absolute best!! Thank you so much!
Thank you for your rapid response. Your service is outstanding, as always.
Thanks for your quick and great support!
A thousand thanks for your fruitful assistance, much appreciated.
Thank you, I understand now, thanks for being kind and installed it ahead of time, much appreciated!
Brilliant!!!!! Site now functioning.
Thank you for the assistance you have given me. I am very satisfied with being your customer.
Awesome, thanks a lot for the flexibility!
Your support is very much appreciated! The event went well and we didn't have any problems.
Thank you for your excellent support as always.
Great service from you guys again!
Thanks, that seems to have worked perfectly, Thanks a lot for the help! Have a great day!
Thank you so much once again! We will inform our customer and will get back to you in case the emails are still mentioned as spam. We close the ticket for now.
thanks [name]. great work.
Everything seems fine. The restored back-up works fine. Thank you very much, I'm very happy!
Thanks a lot for unblocking the IP address. I was able to log in back.
I really appreciate your help. Thanks for everything!
Everything is working very well. I have already verified that the SSL certificate is up to date. I am highly satisfied with your service.
Once that was fixed, everything started working just fine and very fast - resource usage stays low.
Thank you for your prompt assistance! And happy weekend.
thanks for your quick reply. I make the subdomain the way i wanted after your change. Thank you very much!
Thanks, I've uploaded the updated files too, and everything is working. Have a good night!
All good, thank you for the fast response - it is much appreciated.
It look like it work, like a champ. Thanks
Thanks for doing the upgrade so efficiently. I am now in the final stages of checking and setting up the new servers, and I hope to have this completed by tomorrow or the day after.
Thank you for your support. Great work!
Thank you very much for your quick reply and action. Everything is fine now!
Thank you for your help! Much appreciated.
Yes, works great! Thank you :)
All seems to be working perfectly. Thank you very much.
thank you very much everything is working fine now.
All working fine, thanks for your help today :-)
Thank you for this quick help and solution.
thanks a lot. Everything works fine.
Thanks for your quick response.
Thank you soooo much for the incredible help, even if it's not your scope of responsibilities, I honestly really appreciate that!
This is amazing! Thank you very much!
Thank you so much on your amazing support!
amazing!! thank you very much!
Your awesome support is always appreciated.
Thank you, as usual you're awesome!
Thank you so much for helping out in this situation, we appreciate it!
And that was an amazingly fast response - many thanks!
Brilliant looks to have stopped now. Once again THANKS!!!!
This was a nice surprise to start the day with. We had many issues with slow server and didn't know how to solve it. So thank you for addressing this in a really kind way. Love your support as always :)
Wonderful, it's all working. Thanks for the speedy response!
Thank you so much for telling me about this tmp files. I deleted them and saved my self 30gb
Looks altogether healthier - many thanks for the prompt and professional expertise.
Sorry for wasting your time and thank you for your quick response and your excellent service.
Thanks a lot for the quick fix!
Thank you very much. I appreciate your excellent support.
Thanks to you and your colleagues for the kind assistance in getting this long process finalised, much appreciated.
Thanks so much for your fast reply!
Everything is working great.
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Thanks, truly appreciate this.
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Thank you very much for your support! I really appreciate it.
Perfect! Done, Thanks so much as always.
Everything is working fine so you may delete the snapshot. Thank you very much for the assistance.
Thank you for such a quick response. Perfect, I can confirm that's been resolved!
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Thanks again for your patience with this.
Thank you, it all works fine now. Thank you for fixing this so quickly.
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Perfect. Thank you for the quick action.
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All works great now, thanks.
Can't emphasise enough how appreciative we are of your sterling service!
And yes: I know you are professional. I have been extremely happy with you all this time.
Thank you for your quick response to the problem and for always being there, with your professionalism. I am very grateful.
I don't know if anyone told you you're doing the best job today, but you did. You are a champ.
It working now, Thanks very much for the amazing support!
You are amazing! Thank you for your help.
Thank you! You guys are awesome!
really appreciate your help on a friday night
great job [name], everything looks to go way too smooth
Thanks a lot for helping out on such a short notice, really happy with how everything was handled :)
Thanks for the quick and awesome support!
All back to normal.
You are amazing! Thanks [name]
Thanks very much for the excellent support service.
I sincerely did not expect this short response time.
Many thanks for your kind email and the amazing security measures provided by you.
Thanks alot! you guys are quick :)
This one was one of the best migrations that I have ever made. Real smooth and organised procedure.
Well, I really appreciate your efforts! Thank you!
I appreciate the fast response.
Thansk for the support and great service.
Thank you [name] for the excellent work.
Thank you again for your fast response.
Great! Thank you! Everything works again
till now everything is working alright :) thank you very much for your help !!
Thank you so much for promptly fixing the issue.
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It seems that the issue is solved now. Thank you very much for the quick response!!
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Awesome thanks for the help!
thanks for your fast support, yes the exif is ok.
yes it works now all good. Thanks a lot
It is okay now. Thank you so much.
Thanks, the site now works fine!
after all I have been your customer for several years.
Thanks you are the best:) 5 Stars:)
Your support team is the best i have ever seen.
You guys are Superb! Thanks everybody !!!!!!!
firstly, I would like to thank you and your team for their support, you guys are excellent!
Thanks for your great support guys! You rock!
Thank you very very very much .... :-) Great service as usual ....
Thanks a lot for restoring the account. I appreciate the quick help!
Amazing! Thanks for the fast response [name]. You guys are always amazing with customer support. Thank you
Thank you so much for your top support.
Thank you again for your excellent support and quick response.
Thank you for the update. Everything seems to working fine and my issue is resolved. Thank you for the great service!
Thanks a lot!
Fantastic, thanks for the quick response!
You did a great job with the issues in this ticket!
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Many thanks for your prompt support.
Everything is working fine now Thanks for your excellent help!
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Looking all good now. Thank you for taking care of everything, appreciate it :)
thank You excellent work. Everything is ok now.
Thank you so much!!! Very good job.
Thank you for the quick and outstanding support.
your help is really appreciated!!
Thank you very much for your fast response and processing of my migration.
Appreciate your help as always.
It is working fine again. Thank you for your technical help and thank you for the prompt response and solution that you have given me. Very well done.
Overall, thank you for all the work and valuable information. It is greatly appreciated.
Thanks for your fast response as always. I'll close this ticket.
thanks, everything works fine
Thank you very much for your quick reply and help with the two cpus
Thank you, I appreciate your help as always.
Thank you so much for one more time!
many thanks for the explantions, worked like a charm!
Thanks for solving this issue, much appreciated.
Thanks, I verified the last two domains and its all good!
Thanks a lot i checked and it working fine now.
Thanks for your help it's working now.
All good, thank you for your help.
Thanks, its working fine now!
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Thank you so much for your help, the performance is on a completely different level!
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thank you so much for the great support you offer to me!
I'm very glad to business with you guys who support your clients very well.
Thanks a lot for that. Love the fast response :)
support here is beyond amazing.
Perfect, thanks [name] for working closely on this with me.
I really appreciate your help. Thank you also for the very useful information.
Thank you [name]. This has been excellent support. Thank you very much. Website working well.
Excellent, thanks a lot for the quick and effective support.
Excellent job!. Thank you, I have managed to fix the errors too.
excellent support. Thank You!
Thanks for all this work and checks, very much appreciated.
You have been great and very helpful.
Thanks once again for the great support!!!
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Thank you very much for your help with all of this, it's much appreciated.
I appreciate the fast response on this.
Brilliant, thank you so much!
And thanks for your excellent support.
Thanks for Great support team
A big thank you for the support. All is working well.
Thank you it is working fine now. Maybe needed some time. Thanks so much for the quick help :)
Thank you very much for your guidance around the migration process!
It seems to be working perfectly fine! Thank you very much for the time and effort.
That's great - thank you! That's redirection means it's working again. Thank you guys for a great service - yet again : )
Thanks so much for the co-operation and understanding, we appreciate it very much!
You are right, cleared everything and is working perfectly.
Everything seems to be working with the server. Thank you, for the quick response!
These seem to have moved across fine, everything's working great.
Everything is OK Thanks for the great job.
It's working now. Thanks for the quick fix! By the way, all websites and cPanel feels much smoother and more responsive after the migration. Thanks.
Thank you for your super prompt response!!!
Excellent, all working fine now. Thank you!
That is now working fine. Thank you for your help.
Great, thank you! Everything is working again.
Thanks, everything seems to be fine.
It's working again now thank you.
Thanks so much - working now
You just made my life easier :) Thank you very much for your excellent support!
Perfect! You are geniouses! :) And thanks a lot...
Damn you guys are fast. Thanks allot :)
Perfect cheers, thanks for the fast response on a bank holiday! Never had such prompt and effective support!
Thank you for your assistance. You guys are the best.
oh yeah!! thats so much better speed wise! Amazing!
Thank you very much for your excellent support as always.
Thank you so much, it work!!! Very professional and fast.
As always, many thanks to you and the team for the quick response and fix.
fantastic, it is indeed working now! Thanks for all the great support as always!
So while I could have saved you a little work, it has certainly not been wasted and it's good to know that we are ticking along on a server that's happy - many thanks for that.
Great work as always. Thank you
Thank you so much! I spent hours on trying to fix that issue.
Amazing, thank you very much for your quick assistance.
Thank you for the great support
thank you for the outstanding service and report you sent as reply i really appreciate it!!
sorry yes it works Thank you very much I really appreciate your fast support
As always, thanks for your great service.
Thank you so much, all works fine, king regards v
Thanks [name], that's brilliant. Much appreciated.
Thank you very much [name] for the quick response, I appreciate it.
I appreciate your team's patience with us as we battled to identify the machine causing the issue
Thank you very much for you splendid assistance.
Thanks for your quick reaction and for fixing the problem. I am grateful for your help.
Thank you so much for fast assistance
Thank you for your assistance. Looks like the issues are resolved. Much appreciated. :)
Thank you again for your assistance, it is much appreciated as always.
Perfect! Thank you very much for your preciuos support.
Thank you for your help, and congratulations on your quick response!
Now it is all ok! all it is working fine Thank you so much!
Thank you for the quick response and for increasing the limit. It works just fine now.
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Everything's back to normal. Thank you so much!
Yes, that worked. Everything is back. Thank you very much for your patience!
it works now. Thank you very much for your prompt reply.
Yes, now everything seems to be working fine! Thank you very much!
Everything working again! Thank you for the fast support!
Awesome! That seem to work now Thanks!
Thank You, for Your prompt solution. Everything is fine now.
Thank you very much! Everything is working well now yes.
Thanks for the tip, htaccess file did the trick :)
Thank you very much, its working now ;)
Thanks, yes everything working fine.
I would like to take this occasion to thank you for the excellent service provided, without your help I would have been in a mess.
Wow! Many thanks.
Thank you all for your great help with securing te website! I hope the hacks disappear now..
How on earth did you manage to do that so quickly!?!? There a lot of "stuff" to copy over!
You guys are amazing and thanks allot for making everything better :)
The new plesk seems amazing !!You can do a lot of things !! Thanks for your support !!
Many thanks to you and all of your wonderful team
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Your support is awesome, please continue that way :D
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Thanks for the awesome help!
Thank you, I appreciate your prompt support as always.
Hurrah! Thank you so much. It seems to work
Great service from you guys - thanks very much!
I appreciate all your help!
thank you for the migration. Generally, the process was smooth. Congratulations for your process. Some remarks, that may help other customers: - the sites now live in /home1 partition and not in /home, so you should warn the users for the change.
Thanks for the very efficient service [name] - much appreciated
Many thanks for such a fast response, really appreciate it. I'll look into other causes. Thanks again.
Thanks you for getting back to us so quickly.
It works now. Thanks a lot for the fast response :)
It was a wonderful and "smooth" experience with you guys migrating my server, copying files, and operate a new server etc..
We hace done a check and everything seems fine! Thanks once again for your great support!
Thanks for everything, great work.
Thanks for the first class support, as always.
Yes, this URL is what I needed, and access works now. Thanks very much for the quick support
Everything is fine now. Thank you very much to all of you for your kind support
everything seems to work perfectly, thank you very much.
excellent support! This was really helpful.
Thanks a lot for quick response and fix, very much appreciated.
It appears to work now, thank you for the quick response :)
thanks - the new ftp is working fine helped adding the right username ..DOH!
It's good now. Thanks for the fast response It's much appreciated
Thanks very much for your very prompt service.
it works now as expected. Thank you very much for the fast support.
Superb, this is very helpful.
Thank you very much! Everything is good on our side as well.
Thanks for the quick support. I can access it now.
Awesome. Thanks a lot. That was it.
Thanks for the quick response, we tested it and it works!
thank you for the speedy response, all seems ok so far.
Server details seems to be working now, thanks :)
It's working now, thank you very much!
Great, all working thanks :)
It's always a huge relief knowing you guys are always quick to look into problems.
You guys are the best! Your company's support (that means you and your coworkers) is one of the best I have ever seen! Keep it up!
Thank you so much for the fast response. I love it :)
it was amazing!
Thank you! So, we have tested everything and all the systems see to function correctly. We updated our DNS records yesterday and they have already propagated to point to the new server. All in all, the migration has been successfully completed!
Thanks a lot [name]! You've been more than helpful!
Thank you for the awesome support, as always - really appreciated :)
First class, appreciate the prompt and efficient support as always.
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All is fine - all websites working fine. Thanks a lot - seems to running faster than before too.
Excellent support as usual.
I appreciate your help with everything!
Thanks for the great service!
Thank you very much for the excellent support.
You were awesome this time, [name]. Thanks!
I will close this ticket. Thanks for the great service!
Thank you I appreciate the fast response and fixing the issue.
That has been really easy. Thank you to both you and [name].
I really appreciate this [name] form your side.
I appreciate you setting up everything for me.
your support is AWESOME and I will write it in review.
now everything is cristal clear, I really appreciate your your detailed reply.
The new server seems to working perfectly :) Thank-you and your team so mucjh for your assistance with this migration, and making it so plainless for us.
Thank you for the quick fix. It is perfect now.
Thank you for all the help today! Everything went along nicely and with no major problems.
everything is working as it should. I appreciated your assistance today.
Super, thank you very much. Excellent support as usual.
Thanks a lot, very much appreciated! To let you know, just recreated the account and checked, everything is just fine.
thank you for your quick reply and the assistance in general.
Speed is back to normal now. Thanks for the quick fix.
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Thank you very much... It all seems to be working smoothly now...
Thank you very much for your quick help! I restored the tables successfully.
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It works again. Thanks a looooot!!
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Now everything works, including the SSH access :)
Thanks guys! All working now : )
Everything is working perfectly. Thank you for your help.
It's working. Thanks a lot for your quick response.
The site seems to be back up now! Thanks
All tested and working fine. Thank you
SIMPLY PERFECT ! Was astonished by the fact that you even made the change on the PHP Version... This is so unusual to say this in our range of business that I am glad to say it again : SIMPLY PERFECT.
Thank you for the best support I have ever had when it comes to hosting providers and I have been roaming around!
That is the best news I hear since the past 12 days, Thank you very much, I really appreciate it.
Thank you [name], you are the best!
Awesome work as usual. You guys are the very best!
Thank you all for your efforts !!!! You are the best !
Wow, thank you!!! Awesome service.
You're awesome :) Thanks for the quick response.
Fantastic, I'm seeing the SSL in place now. Many thanks for the quick response, [name].
I am more than happy with your service, the help response is fantastic.
All good now. Superb service as always.
Thanks for your fabulous support!
First class, many thanks.
That's fantastic. Thank you very much for your help.
Thanks a lot for the explanations and very helpful responses!
great job, everything works perfectly.
Thank you very much for your help You are great! keep up the good work!!! :D
All sorted now. Sorry for bothering ye guys with that one as I should have seen it :)
Everything seems to be working fine now and client sync is indeed fixed. Thanks a lot for the fast support.
Many thanks, Great support.
All good now! Thank you for the fast support yet again.
Thanks for setting up the sites for me. I really appreciate it.
Thanks for the fast response.
Great, thank you very much! All good, I can do the rest, thank you!
again thank you very much for your quick reply as allways :-)
I want to thank you again for your quick handling.
Greatly appreciate the prompt response, I'll close the ticket.
Thanks for your actions. A++ support as always.
Fantastic, all working as expected now.
As usual, excellent service.
Everything is good ! Thank you very much!
thank you for the explanation and the very quick resolution.
it is back now, thank you for the quick resolution.
Everything works fine! Thank you so much!
Thank you, both issues are working now.
Now it seems all working! Thank you!
everything works fine, thanks !
On the other side, you are the best hosting providers we have ever encountered with perfect services.
Thank you so much, [name] - you have gone way beyond and we really appreciate that!
Thanks! You guys are the best.
Tony, you rock! Many thanks!
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Your customer service is just so good.
Thank you and as always great and polite support team.
Thanks for your support! You guys are awesome :)
Ok excellent. It is a better Day today... :) Everything is working like a charm.
Thank you, excellent service as always!
Everything seems to be just perfect for now. Thanks a lot for your immediate response and the solution provided!
All seems to be working fine :) thanks for being on standby.
thank you very much for you speedy help! I could restore the data.
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Thank you very much. As usual, excellent service.
Thanks so much for your prompt help with this.
Thanks for the 1min response time, really impressive. Everything works fine now and I have updated my wordfence rules.
Thanks for the help over the past few days guys. Much appreciated.
Thank you very much. I have copied file you can delete it. thank you again for great support
thank you for your fast and professional support. Much appreciated!
Thank you for the response and the reassurance, it is much appreciated.
Everything seems to be working, thank you for the flawless migration.
Everything is perfect now. Modules seem also ok - I don't get any other messages about this. Thank you!
everything is as expected. Thank you very much for your fast help.
Thanks very much, your help today is much appreciated
thanks very much for your help, much appreciated.
Appreciate your prompt action and the suggestions :)
Worked now. Thank you. Perfect as always.
Thanks for the quick actions! I can see the load is back to normal again and I was able to restart MySQL.
everything's working properly now. I noticed immediately after you fixed it.
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Yes, it is working again. Thank you very much!
Everything is back to normal, thank you!
Thank you very much, all good and set.
Thanks a lot guys. Its all good now.
Everything works fine now! You may want to close the ticket.
World and planets best hosting company.
Great! It works!!! Huge thanks for amazing support and result!
This is fantastic, so thank you very much I'm so pleased this has happened so quickly.
Super [name], this is exactly what I was looking for.
Thanks a lot! Everything seems to be just perfect! Thanks a lot guys, you are the best! Best
It seems fine, thanks a lot. Your support is precious.
Thanks again - your support and solutions are always very quick and helpful!
Thanks for your help, patience, and understanding [name]. It's greatly appreciated.
Really appreciate the high quality support you provide.
Thank you all for your efforts and for your explanations in every aspect. I really appreciate you help. Thank you !!!
Awesome thanks for the fast response. Looks to be good now.
Thank you! Really appreciate you doing that for me :)
Fantastic, that's perfect. Thanks for the quick solution ;)
Thanks as always for your great support!
Thanks for your quick assistance, great work!
You guys have a superb customer service..
I appreciate your team getting everything back online.
Thank you for this find. I think its fixed the solution - there are no sender verify errors anymore. Ill keep an eye and let you guys know. Excellent work.
Thank you for your efforts and for your informational messages. I appreciate that. Thank you !!!
Thank you for your quick response!
it is working fine now. Thank you for your prompt support as usual :-)
Thanks for your help, it's much appreciated!
Yes, I can confirm our site is back live. Thank you for the quick response!
OK they both seem to be working now, thanks very much for the help
everything works fine, once again thank you so much
Thank you for the quick response. Everything seems to be getting back to normal.
It works great. You guys always do a super job!!
Yes, it works, all fixed. Thank you!!!
All good. Everything checks out for now. 10/10
Now everything works fine again. Thanks for your quick response.
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Everything seems to be working now, thank you very much!
Thank you for the update. All works great.
It works fine now, thanks for the help!
Thanks for the quick fix, it's ok now.
Working again! thanks for the help.
You are amazing, thanks for your help 10************* service
Thanks for your awesome help.
Thank you so much. You are perfect at any support and service. I am glad to work with you guys.
Anyways thanks again for the awesome support.
Thanks for all the help. I really appreciate it.
Thanks for monitoring the situation and many thanks for the very fast response
Thank you very much for your efforts. Much appreciated.
Anyway, thank you for the excellent support and such a smooth transition.
Ah, ok. Seems to work again, rsync is in progess. Doing some more tests tomorrow. Thanks again for your help, I really appreciate it
Thank you very much for the quick response! We checked it and everything seems ok so we won't need anything else.
I have checked it and all seems to be working fine now. Thank you very much for your support.
It appears to be working now. Thanks very much for quick response.
It works now. Thank you for your great support!
The issues seem to be all resolved now. Thanks again for the excellent support!
This works like a charm now! :)
it all seems to be working fine. Thanks very much for your help.
Works great now, thanks a lot.
Thank you for the fast response! All looks good on my end.
Thanks a lot for fixing the issue, much appreciated.
Now everything is Ok. Thank you for the support!
thank you very much everything works fine.
Thank you, it works fine now :)
Fantastic. Appreciate the support. Your team never fails to impress.
Many thanks for another excellent job - all looks to be fine at this stage but we will continue to monitor.
Many thanks for your great service and support! Everything works fine now!
thank you for your fast support . i appreciate your support.
Thank you for your prompt excellent service.
The migration have gone perfectly and all is working as expected.
Excellent, many thanks. Good work!
Yes the problem is fixed. Thank you very much for your help. You have excellent support.
You were therefore right, now everything works correctly. Thank you for your precious and timely support.
everything works fine so far, if any other support needed I ll reopen the ticket :) thanks a lot !
thank you very much for the fast assistance. Everything works again.
Its working now. Appreciate your support and help
Thanks very much guys. Really appreciate it.
Thank you very much for the quick response!! Everything seems to work properly.
Everything is ok now. I reinstalled the site and restricted any registration and disabled all forms. Thank you very much for your help.
Thanks for your prompt action, glad the server is doing well.
I can connect now via regular FTP. Thanks for your quick help.
Everything is settled now. Thank you for prompt action.
Problem has been solved. Thanks for your quick help!
Everything is back online, thanks for your help.
Yes it is working now! thank you very much
Thank you for this prompt fix.
Awesome, looks all good now indeed! Thanks for the very swift support :-)
Fantastic, that's just what I was looking for. Thanks for your help.
We really appreciate your help and support.
Thank you very much for the quick responses good job guys :)
Thanks for enabling Gzip. That was something I planned to do but wasn't sure how (I know my way around, but I'm no IT guru). Thanks for the Leverage browser caching also.
We have had no further issues today, thanks for the great service
Thanks a lot once more for the amazing support.
thank you for your prompt service - excellent as usual
Thanks, it is working fine now. Appreciate your immediate response.
Many thanks! Everything works fine now: the subdomain is ok and also the connection with FTP :)
We confirm that everything works successfully. Thank you very much.
all seems OK, your efforts are much appreciated
Thank you so much, they seem to be ok.
Thank you once again for your excellent support!
Thank you for your quick reply. That worked perfectly fine.
Thank you very mutch for your help! Everything works fine now
Everything seems back to normal. Thanks for your fast support.
thank you for the instant response. Now it works fine.
Nice, up and working again! Thanks for your effort
Thanks a lot for your help and fast response.
Everything is fine! Thanks a lot!
Everything works now! Thanks!
Thank for your best help, your support is the best point that I sellected you 5 years ago for my websites.
we are very satisfied with your service, you are very professional.
My deepest thanks for your assistance. Top notch as always.
Firstly, let me say thank you for the excellent service you guys have provided. We suffered with poor hosting for over 2 years before joining you guys and since then, we've hardly had a single problem.
Top notch support, as usual!
thank you very much for your efforts, I truly appreciate the fine support you guys always give me.
Thanks for the great support once more
It all seeems to be working fine now. Thanks so much to you and your team for all your help.
everything seems to work fine, great job, thank you!
great work. It seemed easy at the beginning but I couldn't risk it to mess things up Thank you
Thank you so much, really appreciated.
Thank you very much for your quick response. This fully resolves my issue.
It was excellent and quick repair
Many Thanks for the fast response!
Now the issue is fixed.. thanks for your quick support
Thanks for the swift response. its working now.
I really appreciate your time and patience on this. I am completely stressed and understand that this is probably pretty simple stuff for you guys.
Thanks for the ultra fast response! I am really glad the problem is solved.
Excellent! Thanks for such fast support!
Excellent work!!!!!!!!!!!! Thank you we are able to connect now.
Thank you. All sorted now. You were a huge help.
thank you for the swift response and solution provided, as always
Thank you very much. Yes, perfect. It looks like my user management plugin is working now.
Great thanks, all working and seems to have fixed Visual Composer plugin. Super!
All seems to be fine as far as I can see. I'll do some more extensive checking before closing the ticket, but we seem to have no issues. Thanks very much for your help and for your very efficient work.
Thanks for your quick response and action. (We must have replied at the same time).
Great thanks for your help, as you know the Linux side isnt my strong point and I only ever log a ticket when I've got a real problem I don't know how to solve.
Yes, it is working now. Appreciate your prompt assistance.
Everything works as it should. Thank you very much for support.
Thank you for the quick response and for the detailed answer.
everything is working now. Thank you for your help.
Ok it's all working now, thank you very much!
I really appreciate it this is so great having a managed service :)
Please give my wholehearted thanks to all that helped me. 10/10 for the support.
Thank you for the help. Not sure what you did, but I just checked and the shopping cart is working now (for the first time in 3 months!). So thank you.
Thank you so much guys, really appreciate it.
Thank you - you guys are fantastic.
It's working now. Thank you so much. That was fast!
Everything seems fine at first glance. Thanks a lot for your good work!
The ftp is working now. Thanks for the fast and perfect support.
Everything seems to be fine today. I did not get any more of the error messages. Thank you again for all your help, and for responding so quickly to my issue. It was very much appreciated.
Thank you for prompt handling of the request! Looks like everything is ok.
Thank you very much for so quickly resolving the issue. The site works fine now again. Great support. :)
Super! Thanks a lot, everything is back online!
Thanks for your great help! It worked!
Thanks a lot for your help. Everything is working fine now.
Thank you so much. I have verified and it works.
Thank you for such quick responses, that's why you're the best hosting company :)
Hugely grateful as always for your excellent support.
I want to say that I am very happy with your support speed and quality.
Everything is ok, and Great Support :)
Your support is quick, we appreciate that ;)
So far so good. Thank you for support and your time. Keep up the good work, very satisfied with all you guys.
Thanks a lot! Also cheers for fast response and resolving the issue.
thanks for your support, i've configured the email settings as you advised me and it seems to be working fine.
indeed now it works fine. Thank you very much for your assistance.
great job and thanks for restoring the system!
Thanks a lot for your help. It all seems to be working fine now.
Thank you for your help. Everything is working fine again.
Thanks for resolving our domain connectivity issue.
Thank you for your prompt action and help.
Thank you - it's working fine now.
Thanks for the quick response.
Thank you, best support ever!
Always with the key solution.. thanks a lot, it works fine now.
Great job... thanks a lot - it's running a little faster now
And again, thank you for the fantastic service!
Looks like all is working fine ! Will do some more checking but looks great.
Thank you and your team for being great.
Thank you again for prompt responses. i really appreciate this.
Thanks for your quick response and for pointing me in the right direction.
it seems to be working fine now. thank you for your quick support
Perfect, now everything is back to normal :)
This is great - thanks for the fast help!
Yes it is working again, thank you for the fast response.
Thank you for your fast response and resolution.
Thank you for your fast reply and actions.
Thanks for rectifying the issue.
I am very happy with your very good service!
Thank you for your superb support.
I really appreciate your help and great support.
Thank you for your prompt replies! I really appreciate that. Especially on Sundays :)
I appreciate you looking into this for me - all is good :)
Brilliant!! I now have access to the control panel. Thank you very much.
new site is working fine and thank you again for swift support.
This ticket can be closed, I'm all good now, thank you for your time.
All seems good now. Thank you so much for this.
Wow, that's excellent. Means I just have to do a monthly sitegrab and keep for a year on my end. =)
Excellent, things seem to be working again now. Thanks! :)
Great - working perfectly now. Thanks for all the help!
Thank you for the quick response, as always :)
Great! It works fine. Thanks very much.
Everything is fine. Thank you!
first of all - you are the best support team I have ever witnessed!
as always you're perfect, I'll let you know if the problem of overloading of cpu will recur again.
Thanks for doing everything so fast, on a Saturday.
I want to thank all of your team for a great work and assistance in transferring hosting and domain to your company. I am very satisfied with your services and happy with my choice of moving here.
I don't know what those settings mean but thank you for fixing the server. I really appreciate it.
It has been like always superb support for the transfer and all the configurations we needed.
many thanks for your prompt attention - as always!
As ever I really appreciate your help
Just a quick thanks, everything is working fine. 5 star service all around!
Thank you very much for all the help and quick response.
Ok, everything working fine, thank you very much for your support.
Thanks for what you have done, and for doing it so efficiently.
It is working! Much appreciated.
Thanks for the addition and the great support.
Thank you, everything fine now.
Thanks again for all the help! I've already stated it before, but service so far as been brilliant! Keep it up!
That is excellent service - thank you very much indeed!
Thank you so much for perfect support as always :)
And thank you for your patience and great customer service with our problematic sites.
First of all thanks for all your support and help with my new system. I much appreciate it.
I have now seen the IP address got delisted and Email reputation reverted back to 'Good'. Thank you for your prompt response and support in this.
thank you very much for your support. Well done!
thank you very much for your great and fast support!
Thank you very much for doing this so efficiently - much appreciated. All seems OK now
Thanks. Appreciate your quick response time
All mails finally working fine ! Thank you for your support
We're back online. Thanks for resolving it so swiftly!
Indeed seems to be working. Thanks a lot for the fast support!
Perfect, all servers live and working now.
Thanks for the fast support!
Perfect, you guys are awesome. file upload had been initiated.
The speed and the response times I'm getting are GREAT!
A big thank you for the support! Super service!
Many thanks for your continuing excellent support.
A big thank you for the support and the explanation of the different possiblities.
Big thanks for the continued support with this issue, your patience and understanding is appreciated.
Awesome!! Thank you very much.
All is well - I missclicked and rated your response with half a star... should've been 5! Nice and fast as always :)
thank you very much for the great support. The server is up and running
Looks like everything is ok :) Thank you again for your quick help.
It works now correctly. Thank you very much for your quick help!
Thanks a lot for your help and quick reply!
Its working now. Thank you for your assistance.
My server is working fine now. Thank you!
I do appreciate that 5.2 is no longer supported, and I know support for 5.3 ended last week. I will just have to wake up and get going. It's to easy to get left behind these days. Thanks for the help. I was with you 8 years ago, but then I had an heart failure and everything was moved. Now that I am recovered, I am back for the quality and excellent support.
I couldn't have asked for more. Thank you and all the team for the wonderful support.
I have always received excellent help whenever I have had any problem, and you have always resolved anything I needed promptly.
Thanks to you and your team for all the help. It's very much appreciated.
Thanks a million, everything seems to be in perfect running order again.
Now we are able to connect the server. Thanks for the quick response
Thanks for the blazing fast support!
Thanks very much for your good work on our behalf, and for keeping us appraised of progress.
As far as I can see everything is working now. Thank you very much for your help.
Thanks for the quick action. You guys are super!
Yes, everything looks to be working again. Thank you for your prompt response!
Thank you very much for your prompt response and help.
All done and working, thanks for your help.
Many thanks for your help with this piece of work - very impressed with your knowledge and professionalism.
Now that's what i call special treatment! Thank you so much!
I just received the certificate, thanks for the super quick support :)
Thank you for your amazing help!!
Many thanks - much appreciate all your help with this matter and the speedy response.
Thank you so much. Highly appreciated :)
fantastic, thanks a lot for your help, this issue has been completely resolved!
Ok, thank you! I really appreciate your help.
really thank you for your quick support on this
Thank you so much for very fast assistance.
I am still checking but looks okay now. Thanks a lot for the quick fix!
thanks for your support, now all is working right.
Ok. Thank you for your fast help on this.
You DID IT! Great job! Thank you for your support.
Thank you very much, you have been great help to us.
It's working. Thanks a lot for the excellent service!
Excellent - I was just getting to the cause of another issue myself, tracing it to that same folder, when your change to the permission fixed it.
Files are restored. Seems everything is working fine. Thank You Very Much.
Thank you very much for your great help! Everything is working now, i just checked.
My apologies, I wanted to thank you for your help with the PHP issue and the Cloudstack migration as a whole. Thank you so much.
Indeed this solved the issue, I should've thought of the hosts file. Thank you again.
Thank you for this prompt action, everything seems up and running now!
Thank you for the quick and great support
The new record is already active. Thanks for your quick support!
Looks ok now. Thank you for the prompt action.
Thats working now - thanks for sorting.
Aweseome work there, you rock! =) Seems like everything is back in order and mail is working also!
Many thanks for your enormously swift replies, you guys are awesome!
I really appreciate your work.
Thank you for the fast response and great service.
Thank you SFTP is working like a charm!
Seems to be working, thanks for your great service
All perfect. Now it's working perfectly. Thanks again for your super support! :)
Great! It worked. Thank you so much.
Thank you for your support. I can see it is working. Much appreciated.
It is working. Thank you very much. Great job.
Thanks, everything is working fine now.
Okay, now everything is ok. I want to thank all the staff for the excellent work done in finally make my site faster and no more down even in times of heavy traffic. Still the consumption of the CPU and memory is now very low.
Thanks a lot for your great support. It worked perfect.
All good - the switch between Apache and FastCGi was definitely an issue on my last hosting but once the permissions were set properly the site has been error free - nice!
That is awesome, thank you very much for persevering and not just re-initialising the drive.
Everything looks fine now, thanks again for your great support.
thank you so much for completing the migration
Now everything works fine. Thank you for excellent customer service again.
It works now. Thank you so much!
You fixed the problem. Thank you so much!
Great - thanks a lot for the quick help.
Back up and resolved, thanks :)
I truly appreciate your dedication to solve this problem, and the way you deal with it.
Lovely! Thanks a lot for the quick response!
This worked perfectly, now each domain has a separate cPanel account! Thanks for the great service!
perfect, thanks for your amazing support :)
It is correct now. Thank you very much for the great service!
Perfect - thank you very much for your help and incredibly fast response too!
Thanks for your ultra fast help, you guys rock.
Thanks for your fast turnaround.
Thanks for the solution. The site is now working again.
Thank you, it seems to be working again now.
Yes that's working now thanks.
it is working fine now. Thank you so much for the excellent support, you have made my night!
Once again, splendid support, great communication, excellent follow up and offcourse FIXING THE PROBLEM makes you guys an unmissable asset in our services.
Now i'm 100% sure that everything will be all right and even if something would go wrong, you will be there to help!
i wonder why i didn't order a managed container before, i'm very happy with it and your help.
At support team you are very kind and fast as always
Performance has been superb after the migration. Thank you!
SSL certs installed and seems verified.. Well done, mate!
Thank you - Plesk 11 is now working - quite a different model, so need to re-configure my domains. many thanks, as always, for the quick resolution :)
Thanks. Amazing support as always.
I can now access my VPS. Thanks to you, and your colleagues, for helping me out. Great support!
Works like a charm like normally. Thank you.
thank you for all the settings and tweaks. I tried the most important sites and everything works.
thank you for restoring the files, I successfully managed to get the websites back online.
You guys are awesome ! I am all set and this ticket may be closed now.
Many thanks, your support is terrific!
Its working now! Now we can start transfering the rest of the domains.
Plesk-panel accessible, great job!
The FTP is working fine now and the the domain is pointing to the correct IP address. Thank you for your help.
I can confirm that the service is back online. Thank you for your help.
thank you for the info, and your quick support on this sudden issue!
Everything is OK now. Thank you for your prompt support.
Many thanks for your quick response and operations you did....
Ok, thank you for your support. It seems to be everything OK!
All seems to be OK now. Thanks for the quick support.
Thanks for removing the block, all is working OK.
Thank you for the effort, all is working again.
Thank you for your prompt reply, it is ok now.
Thanks for the help, RDP is working fine now.
thank you. The site is live and all is good.
thank you, everything is perfect now.
everything is working. thank you.
Everything is working fine now!!
yes all sorted now thank you.
The performance of the server since your action has been perfect - not a single instance of latency or any other problem. We will continue to monitor performance, but I think that you have resolved the latency issue by this migration. Once again, we are very grateful to you for resolving the issue as you did. Thank you very much!
Okey... that was a really really great customer support. Im very impressed with you guys. Thanks a lot. Everything seems to be working great now (with the logins) and even better than before (specially the wordpress sites).
Your support is awesome!! I'm going to wright a testimonial!!
WOW! Thats was superfast super support! Not sure what you did, but it workes perfectly :-)
Superb!!! I am very happy that the sites are working again.
Thank you for the grace period and the great support and understanding you guys have.
Great job! Thank you, working perfect over here.
Thanks a lot for sorting this out for me - I really appreciate it as I'm new to the world of VPS servers.
Thank you very much, this is the first time I could actually install one of my wordpress site's without needing to install modules or having problems with folder permissions. So really great work last evening.
Everything is working fine now!! Once more, thanks for the help!
Thank you, works like a charm now.
cPanel is now accessible again, thank you for helping out as always.
Everythig seems to be working fine now... thanks a lot for all your help! Your service is exelent!
its working now!!! You are great! Thank you!
all of our issues seem resolved at the moment, so thanks again for your wonderful support.
Everything ok. You solve it.The link is working!! Thank you very much
Yes, works perfectly! Thanks!!!!!
Don't know if you changed something on your end or not but it all works fine now. Thanks :)
Thank you for your help greatly appreciated
Its working!! 5 stars service.
Thank you for your prompt reply, everything is ok now.
Thanks for all your help and fast reply.
Now everything is working fine, thank you for your help.
Thank you for your prompt reply. Seems to be ok now.
Thanks for the very quick response and solution.
Yes, it's ok now! Thanks for the fast support!
Done ! Thanks a lot... Everything is fine now.
everything is ok!thanks for your value help.
It works now, thanks for a fast response.
Yes everything is fine now. Thanks.
Yes, everything works again nice.
Thanks. Everything is fine now.
All sorted thank you very much - we can close the ticket.
Your work towards this was ABSOLUTELY fantastic and I do have to say that you have got one of the best teams ever!
I was using your services as an experiment with online VPS's, and frankly what you have offered has bought my loyalty with you guys. You can begin the migration at your own convenience. Thank you also for the speedy reply and service.
Just checked the site and it works smoothly. Thank you very much for the brilliant support.
I'll leave feedback for your company and your excellent support!!!!
Thank you very much for the brilliant support. Thanks guys :)
Thank you for your restoration efforts and for putting the server back online.
Thanks for your steady and clear support
Thank you to anyone that helped. Much appreciated, great support!
Just wanted to thank you once more for the great treatment, support and service, and specially thank you for this last kind and helpful comment.
Thanks for the very quick handling of our issue!
Thanks ! works like a charm!
Everything is working very much to my satisfaction now. Thank you all very much for the excellent and quick support.
Thanks for your prompt help in fixing the problem. Your Service is great!!!
Much appreciated, you guys do a great job!
Many thanks for your fast response. Yes the load is now back to normal indeed.
Yeah. Working Fine. Thanks a million ton :-)
Thanks for the speedy response..
It is working fine right now..... many thanks for your quick response....
Awesome, thanks for all your help.
That worked like a charm. Thanks a lot.
Thanks for resolving the problem.
Everything is working fine, thank you very much for your help!
Thank you very much for your quick and prompt response.
Everything is fine! Thank you for your assistance!
excellent, that works fine now. thanks very much
All working fine my end. Thanks for your help.
Its all working now! Thanks for all your help
Thank you for your fast response, it worked.
It's working fine! Thank you very much.
thanks for help, they working now.
Thank you, everything works now!
Thank you for your assistance.
The best wishes for 2012 thanks for all the great support in the past
We wanted to share with you that we passed the PCI scanning and here is a copy of the results. Thanks a lot for all your great work.
After all the incredible work, help and support, all I can do is thank you big time once more, and make you all know that I'm very happy of becoming one of your new customers and also the peace of mind of having such a great team as support for my hosting needs
i know, you have the best support service I've ever seen. Thank you very much.
Brilliant support guys. Thanks for your fantastic response time and fix. All back working again now.
Thank you once again for your continued excellent support.
Yes, RDNS is fully working now. Now everything seems to be ok. Thank you for giving the most to solve this problem.
That's brilliant thanks, I really appreciate your help and very quick fixing of this problem. I can confirm that sites are up and running.
Thank you for the assistance, and sorry for the trouble. I still am not sure what the problem was, but GREATLY appreciate your help, as always.
Thanks for making it work. Really appreciate your hard work.
Great work! Thank you for such quick turn around.
Thank you for the help, and thanks for the wonderful support.
Yes, that did it. It's back. Quick as always. Thanks very much.
Many thanks for setting this up, really appreciate it! Have checked a couple of things and it seems fine.
Thank you again for your patience with me. Really fast support.
Great, thank you very much, great and fast support as usual :-)
Thank you for your fast response. Everything seams to be working now. DNS is resolving properly.
I had trouble connecting with the server. It was connecting for a few seconds and stops again. Now its working fine. thank you
Thanks again for your fast action, I'm calling it a night.
Appreciate your patience and support.
Many thanks for the information regarding the DNSBL setting, I have now turned this setting off and ALL of the email sending is working fine again.
Thanks for the great service as always.
The server survived with the new settings, worked flawless. Now the traffic will go back to normal.
Problems seems to be solved. Thank you for your quick support.
It seems that everything is ok now. Thank you very much
Thank you for all your support and quick response.
Thank you, server is working fine now
Thank you .. working fine again.
Thank you! It's working now.
Thank you ever-so much for sorting out the issues today - you are a true hero !
Checked and working perfectly, at last all is top notch!
You've been extremely helpful and patient with me - this is much appreciated.
Again very good support experience, well done :)
Thank you, I have seen it working now! My customers will be very pleased!
Amazing, thank you for the blazing fast response!!!
Many thanx to you people you helped me a lot this and the last week.
Thank you again for your great support and patience.
it seems to work fine now. thank you very much for your great support!
Superb! Thank you. Email is working.
All working thanks for yor quick actions!!! Much appreciated
Yes, I can see now that our client page works properly. Thank you for fast resolution!
I have to appreciate your fast reply and your great support.
Superb job and thanks alot guys
Problem solved after setting the RDNS entries. Thank you for your quick support.
Everything seems to be functioning fine again. Thanks for the quick fix on that.
Thank you very much, finally every thing is working now.
Yes! This is it! Thank you so much.
Thanks for the instant support; excellent service.
Thank You for excellent service!
Everything is now working great. Thanks for helping us on this.
No problem now, thank you for your help. It is DNS related.
Your help is much appreciated. Looking good now......
Everything works great now. Thank you.
It is now working again thank you
Thank you so much its working !
Your support is the best I have ever had with the hosting company. Your hosting services is far above average.
I really appreciate the fact that you take the trouble to answer personally, and I am very happy now to go ahead with our migration to a new system.
I must thank you one more time for setting up my server so fast! Thumbs up
Excellent support as always.
Everything is working fine now. Thanks for all your wonderful support.
Wonderful everything works perfectly now. Thank you very much for your persistence to help us out, thank you very much for your dedication and your professionalism.
Thank you so much for all of your efforts, they were very helpful.
We are really appreciative of your prompt support.
Great thank you very much for this great help. Really appreciated
Everything does appear to be operational again, many thanks for the prompt repair. All in all a pretty impressive disaster recovery in under 2 hours.
Everything appears to be working fine now, site is responsive and I can upload via FTP without any problems. Thank you for your help.
This is working perfectly, I'm now able to access mySQl. Thanks much.
THANK YOU very much for that.. I already checked and everything is working. Great service..
The page seems to be working fine again as near as I can tell, thank you for all of your efforts.
Thanks very much for sorting this for me so quickly, I really appreciate it.
It looks like everything is working ok again. Thank you for your help.
ok. all work fine great job, thank you
Thanks for your big and fast help.
Thank you for the very quick reply and help.
Support is excellent as always.
Now is everything OK. Thank You for your help a lot.
Every thing is working fine on my side, thank you very much
Everything works fine now. Thank you for your help.
OK thank you. Now everything is fine.
Thank you. Everything works fine.
Thank you for your fast action.
I have always been, and still are, very happy with your support. Compared to other hosts I've been with, you are in a league of your own.
A better technical support does not exist. Thank you very much
Absolutely brilliant job by all you guys.....I really appreciate it!
currently I don't have any problem on my VPS and the support you guys gave me are great, super, fantastic!!!!
Fantastic service. Thank you.
thank you for your help, great support service !
The DNS problem we had is now resolved. Thanks again to all the support team for a great service over our VPS upgrade.
Fantastic job over the last day or so by all you guys......as usual.
Big thank you for your fast reaction.
Thank you. I was just about to say that I saw it come back up. I appreciate your help.
Thanks for a very smooth problem free turnaround - really efficient, and much appreciated.
Thank you very much for the speedy response! :)
Everything seems to be working fine now - thank you for the quick assistance in this matter.
Everything is ok with the migrations to the new VPS thank you for your support
Thanks for the explanation, appreciated. I can confirm everything works.
thanks you for quick reply today Sunday :)
Working fine. Thank you so much for the quick and effective help!
Thanks for your quick response and action, much appreciated.
Thank you for the quick support, works great now.
Ok, it's working fine now. Thank you for responsive support
Everything works fine again. Thanks for all the help!
Stabilized and working fine. Thanks for all
Thanks everything works properly now!
I have to admit it guys, I really don't know how you're doing it but you have such an awesome support ... never meet that before.
My client just called to inform me that everything works again. So THANK YOU.
Thank you SO much, I would not have known what to do
Looks great this end. Many thanks for your help - excellent support.
Excellent, very happy with that!
YES it is working thank you so much for this.
I don't know what you did but everything works fine again.
The server is running super fast and online now, thanks once again :)
Working great! Thanks so much!
Thanks for your excellent help
Don't know what you did, but now the server seems super fast, and back up.
I have verified that the database has been successfully restored. Thank you very much for quick response.
thanks for the quick respose. Problem is solved and everything is working normally now.
yes indeed...works fine when i put this line to the htaccess ... thanks a lot
I logged in to control panel and everything's fine now! Thank you.
Thanks a million. I've got it working
It works as a charm! Thank you so much.
Thanks for your help. It is weird, but now it works again.
Excellent! Thanks for the fast response.
This is working fine now. Thanks for the prompt response.
Thanks for the quick resolution. Thanks a lot.
Yes, thank you. Everything is working now.
Thank you for prompt resolution :)
That is fantastic. The best I have seen so far.
I am very grateful for the help rendered to me. Thanks to you guys once again.. EXCELLENT!!
Just want to say we are very happy with the service you provide for us.
Thank you very much. I am very happy with your quick support.
Everything is working just fine. Thank you for great and fast support.
Brilliant, seems to work already.
as always FLAWLESS and fast help!!!
It seems to work now. Thanks for the great support!!!
Yes everything looks fine again.. I noticed you had most of it working very soon after opening the ticket. Thank you for the fast response.
Excellent, it's working fine now, so that was the better solution to a restore... thanks very much.
Thank you in fast finding the problem, I will try to see if I could increase my number of inodes on host but if I find that nothing is possible to do I will update my subscription. Kind regards and thank you very much for fast and great help!
Here it seems to be working fine, i'll close the ticket for now, thanks a lot for the assistance
It seems to be working now. Thanks for the help on the restoration of the database.
Our domain and site seems to work just fine. Thanks for the quick response!
Everything is fine now. Thanks for the quick support, as always.
Thank you very much and sorry to bother you with this problem, was finally the customer's ISP failure. Great Support.
The pages load very smooth. Perfect!
Everything works fine now, thank you very much indeed!!
Thanks for the quick turnaround.. it works.. have a good one
That worked fine! Thank you very much for the fast help.
Thank you, it all appears to be working now.
Now everything works again. Thank you!
Yep, works fine again. Thank you!
Most importantly; I really appreciate your service. It is by far the best service experienced by me thus far. My compliments for this.
Thanks and I think that it will be all for now. If I discover something wrong, I will let you know. Thanks again for your marvellous and outstanding support!
thanks for the amazing quick support, will take advise given.
you guys really are something else! Fantastic service!
you guys are by far, top notch. Thank you very much for all of your assistance.
This is great, you guys keep on amazing me with your great support !
You guys are fast, thank you for the excellent service.
Everything seems to be working fine now. Let me wait for it to propagate also on my end. You have done a great job. Thank you.
Everything is OK now. Thank you for your outstanding support!
I'm very happy with the flawless server migration!
Everything's fine now.... you guys rock! Great service.
Thank you for your very efficient service - your help is much appreciated.
Thank you so much for doing this for me.
Thanks very much i really appreciate our help and quick responses.
Thanks for your wonderful help!
Thank you very much for an excellent service! The scripts work perfect. Again, thanks!
Ok, now it's all configured in the right way. Thanks for helping me, great support
Thank you so much for the help! It works like a charm! :)
Seems everything is fine now with all the sites.... thanks for looking into it for me!
Thanks ! for you excellent support..
Many, many thanks for getting it sorted out ! Thanks for the swift and professional support. Much appreciated !
Excellent, that is working fine now. Thanks very much for sorting this all out so quickly.
Thank you very much indeed for the great support!
you guys rock! Great service.
everything works. Thank you very much for your fast reply!
everything is fine .. thanks for being so fast as usual
Everything working now. Thank you as always.
Well it seems to be working fine in any case, so thank you for your time in this!
I managed to restore the db and it works fine. Thank you for the support!
No worries, thanks a lot for the great support!
First i want to thanks your team to have remove and resolve the blacklist problems at my account, in a fast and very effective way.
Everything is fixed now. Thanks for the good and quick service!
Thank you for such quick and excellent service!
Thanks for awesome support as usual.
That did the trick. Passive mode was the problem. thanks for the speady and great help :)
Yes the issue is fixed. Thank you for the quick resolution!
Seems to be working perfectly. Thanks for all the help :)
It works fine now, I appreciate the support.
Thank you for installing MSDE (+sp4). Everything works fine now.
Site is back up and appears to be working normally, thank you.
The websites are good now, thanks for your fast response
The mail is working again. Thank you for your actions.
everythings working fine now! Thanks for the help!
Thank you, it is working now for me as well.
that's working fine now. thanks very much
Thank you - it's working perfectly!
Verified, thank you very much.
I have been extremely happy with the level of support you provide. It is absolutely amazing! I'll be staying with you for the foreseeable future.
thank you very much, you do not know how far I am grateful.
I am once more very grateful for your assistance
We are back. Many thanks for your help - your tech service expertise has been top notch. Bravo and Thank You all so much.
I appreciate your GREAT support. I will make sure to share my EXCELLENT experience so far with other people.
Great, thank you again for the supperb support. Everything works fine now ...
"So far, so good". Excellent Support.
Everything seems to working fine again ! Thank you very much for the support ... again you rock :)
excellent customer service again! This is why I am so happy to use your services!
Thanks for resolving all issues in such a great short time! Everything is working well now! I truly appreciate your hard work!
Thank you very much for the quick response! even during "non business hours" ! I'm in again!
Have a great day and thanks to the all team, great support ;-)
Thank you for a great support.
Thanks! Really appreciate this excellent support!
Thank you very much. I'll notify you after discussing with my dev team to close the semi-dedicated and to report remaining months to VPS. Thank you million. You were as always responsive and helpful.
Works ok. Thanks again for a superbly fast service. :)
Thank you so much for allowing me to take another route with this issue.
It works like a charm now! Thank you for your time.
Yes, it is working fine. Many thanks for your hard work!!
I really appreciate your help
So once again we thank your team for the excellent support gaved to our company regarding this issue.
thank you very much for sorting this for me, it all seems to be working great now.
Thanks a lot, truely excellent service!
Thank you for the swift troubleshooting. Everything works fine again and I can log in to the various systems.
Yes, it works perfectly! Thank you for your great help!
It works now! Thanks for the very fast response!
Working fine. Thanks for the quick fix!
Thank you for quickly resolving this problem. The thumbnails are working again.
FTP is indeed working now. I checked some other sites too. Thanks.
It works! Thank you for the very fast support!
Thank you for the very quick response and resolution of the problem, much appreciated.
Thanks for your support!! everything is working fine for me now
Works!! Thanks for great support as usual!
Thanks a lot! Great service!
Yes - the server is back online and working normally. Thank you for your prompt support!
Everything work now. Thank you for really fast reply and help!
thanks very much, all is working perfectly now.
Thanks for getting my server back up.
Thanks for a quick respond. It seams to be working now. Thanks.
Domain is loading normally now, thank you for quick response.
Everything works OK now. Thank you for timely response.
Thank you for fixing the issue, everything is ok now.
Thanks very much. Plesk is now working perfectly.
Thanks, everything is now working perfectly.
Everything is ok right now. Thank you!
Thanks for quick response and fix.
Thanks for speedy resolution.
Yep its all fantastic now! Like I said my sincere apologies, I'm like a kid with a new toy sometimes... so apologies for any problems I caused your end. I'd also just like to say thanks for the frankly, incredibly impressive response time for your trouble tickets... you've been wonderful!
Thank you very much for all your help. So far, Excellent Support!
your host is greate thank you for such a great service
Just tested everything and it's perfect! You guys have done a fantastic job as usual.....and your help is much appreciated!
Again thank you for your great support it still amazes me.
Backups are now working! Great service again - Thank You very much!
I am as always grateful for your kind help and assistance.
Just to say thank you ... I'm glad everything is back to normal again !
That's **BRILLIANT** thank you for your help with this.
I indeed understand that you did spend a lot of time in doing the migration. I'm very greatfull for that.
Works like a charm! Thanks a lot! Now I will stop bothering you for the night!
Great, Thanks for the great support as always.
Thats brilliant, yes its working.
Thank you for great service and support.
the site load seems fine at around 2.00 - 3.00 now, and the site is responsive. Thank you for your efforts and excellent support as always :)
Thank you very much! You have been extremely helpful! Everything seems to be working fine!
All seems to run well, thanks alot for your quick reply and good service
Great job, works now. Thank you very much
Thanks a lot, great support. It seems works fine.
Thank you very much for your quick response and efforts in getting my client's email working again. I can confirm that they are sending and receiving email once more, and I will close the ticket.
The server now appears to be online again. Many thanks for your prompt action. Excellent service!
Not sure how that got deleted, but thanks for the fast fix. Awesome - as usual.
Wow, that was a very quick response!!!
Thank you for your quick reply, things are up and running again.
Working fine! Thanks very much for the speedy response!
That's great. Thank you for your fast support.
Everything seems to be working now and the server is accessible. Thank you for your help with this issue.
Ok, thanks again. Forum seems to be working now and no errors at the moment.
Both domains now work flawlessly! Thanks very much for your help.
your help is much appreciated.
yes, indeed, everything is working fine now. Thanks for you help.
Yes, it appears to be fixed. Excellent job as usual.
Thanks again for your excellent support!
Thank you for the incredible fast reply :) Yes, the upgrade was completed successfully.
Yes I can confirm that it's working. Thank you for resolving this.
Thank you very much for your help. Seems to be working fine.
Everything is working well again. Thanks much.
Thank you for the quick service
Webserver and mysql are up again. Thanks for your fast support.
thanks for the quick response. VPS seems to run fine atm.
Thanks for your quick response, its working great now.
Thank you for fast response and solving our problem.
yep, all domains are working fine now, thanks.
Thank you very much. Now it's working fine
Everything is perfect now, thank you!
Thanks for the fast resolution :)
In 7 years of doing web hosting, this is the best service I have ever come across.
I cannot find the words to express our thankfulness! Your support is awesome!
Absolutely splendid support. I cant express how surprised I am concerning the level of your support.
Works great. I believe we have a great relationship ahead of us.
Thank you for your kind help of securing my server, I am so happy with the result.
I am very impressed with the speed and reliability of this VPS and the support i've been getting, thanks.
Yes it is back!!!! Thanks a lot again for your superb service!
I really don't no, how those files got infected, but I'm no expert... so I can just appreciate for your efforts and give you a big thank you!!!!
thanks you did a great job, and you helped me a lot !
As always, you guys react extremely fast.
That's brilliant - thank you *very* much.
This was propably the most quickest problem solve, thank you very much.
The TUN/TAP driver is working fine. Thank you for your help. With a different hosting company this process would probably have taken 2 weeks and involved 3 levels of support.
Thank you for your excellent timely responses as usual.
Thank you for your help and comprehension. I must have told you before, I really appreciate it.
I just wanted to let you know that I was very satisfied with my trail account, and that I have just signed up for an annual subscription.
Thank you so much for monitoring everything and finding the problem. I appreciate your work!
I can confirm that it is working now. I thank you VERY much for this.
Yes Everything is ok. Thank you very much for your team effort.
Thanks for your great support ! :)
Thanks for your help and fast responses as always - much appreciated.
Thanks for your patience and for your great support.
Thank you very much for this fast and efficient support and sorry for the inconvenience. great job!
Absolutely perfect. Thanks for your quick support (at this time of the day)
Now it is working again. Maybe the restart helped it. 2 mins ago it didn't work! Thanks a lot for your assistance!
Thanks a lot for the info and for your quick answer, as always.
Thanks! Everything is working now!
Thank you. The temporary upgrade was much appreciated.
Thank you very much for your fast action and fixing the errors.
Thanks for the quick response! Really appreciate it. With the administrator account and provided IP i got it working.
Everything is working properly. Thank you for your swift response!
Thank you very much for your fast resolution of the problem.
Forum is working again. Thank you for your quick support.
Thank you very much indeed! They are working fine now.
Thank you kindly for your nice and quick response.
Thank you for the prompt work. Now working fine.
It's ok now, thank you for your fast response!
Thanks for your help, it's all working now!
It works perfectly now, thanks a lot!
It's working now! Thanks a lot!
Thanks for the prompt action.
Now working fine, thank you.
Wow, I'm deeply impressed! I've never seen such an accommodating hosting company!
Yes it is working fine now. Thank you very much, you saved me :-)
Thanks a lot for your advice. Impressed -again- by your outstanding service.
Thanks again for the great and FAST support. You guys ROCK! I'm glad to be a customer here.
I really appreciate the work put into fixing my VPS after my mess.
Many thanks! You are a great support team!
Thanks to you guys too - the speed of your response and service is unrivalled, so keep up the good work!
Thank you very much for the great support you are giving us!
Thanks again for some really great support!
Brilliant, thank you. The issue has not re-occured for 9 hours, so i am therefore closing this ticket.
Thank you very much for your help. I don't know how it happened but I am glad it works again.
Thanks for all your help today - we appreciate your excellent service.
everything has worked and i am now very happy, thanks allot for the great support
Seems to be working now - fast support as always!
Thanks very much, everything is working perfectly now, I appreciate your efforts :)
I just checked and the system is working fine. I also have connection to databases. Thanks for everything, you have been great.
thank you very much for looking and your info - much appreciated at this time of night
The server is up again, thanks for your quick solution. Good work.
Thanks for the info and for great support as usual!
everything is working fine now. Thank you very much for you fast support
Thanks a lot for your swith responses. Everything works great now.
The settings you have put the server at now have worked perfectly. Under the old settings, it was even impossible to upgrade Apache as it was giving out of memory errors. I am happy to say that under the current settings, we have been able to upgrade everything, and the new server is working fine.
Yes, it appears to be fixed. The fix was quick and effective. Excellent service as usual.
It works fine now. Thanks very much. Excellent support as usual.
Okay, we checked extensively and everything is working on the new VPS. Thanks again for the smooth transition.
Thank you, that worked. Excellent, another quick response.
This issue has now been resolved. Many thanks for your assistance in this matter.
thanks for all your help, it's very much appreciated
Your excellent service is much appreciated.
I have just checked this URL and the FTP login and both are working fine thank you. This issue has now been resolved.
Many thanks for your prompt response. It is now working.
Everything works great :) Thanks a lot for your time.
Statistics verified. Thanks for the very rapid response.
Thank you, FTP is now working fine, no other issues.
Yes it's working. Thank you for the quick reply !
Now seems everything is ok. Thank you very much.
Thanks for support, everything works fine now.
Thank you, now everything works properly.
Everything perfect now :) Thank you.
SSH is working now. Thank you.
All working, excellent result
thanks! yours is the best support team ever!!!
I am EXTREMELY impressed with the service so far :)
Excellent! well done I am a happy man - Thanks again for your help!
Thank you for youre fantastic help again. All is ok now
Thank you for wonderful support and advice .
Being new to your services I'm very impressed by the level of support you give. Keep up the excellent work!
Your response time on support tickets is amazing - you guys rock!
Thank you - really appreciate the support you guys give.
As always, VERY fast! Thank you very much!
Fantastic, all working. Thanks for you help....
Thank you very much. You have been a great help and I appreciate your time.
Thanks for the quick response - and for putting my mind at ease :)
My mail is again working fine, thank You for fast help and great support!
Thanks very much for all your help to resolve our application issues. We are now able to run our application successfully.
Your support is always of first class.
you answer and close these tickets so efficiently, I never get a chance to thank you for your excellent help.
Everything seems to work fine now. Thanks for your help and great service!
Thank you again for the service and fast support on this matter!
Great!! Thanks for your fast help!!
Thank you for your support last week. Everything is working great now.
Thanks so much!! Well done once again for your prompt service.
The problem appears to be resolved now, everything is back and working normally. Thank you very much for the quick action and good communication :)
Thanks for a very prompt reply and resolution! Appreciate that. Seems to be working fine.
Working fine - thanks for the lightning fast response!
The antivirus and spam management seem to be activated now. Thank you for your rapid response there.
that is excellent! many thanks for the speedy turnaround.
Thanks for the quick response, the issue now appears to be resolved.
Keep up the good work. I can verify that the domains are working. Thank you for all the help and work you have done.
Superb. Everything is working again!
I have access without any problem to the WHM and cPanel. Thanks for the quick support.
Thanks for the quick solution, Plesk is working again.
All is working just perfect for me now!
Thanks for your fast response & action, its there now.
Works fine. Thanks very much for the quick response!
Thanks for your quick response... appreciated :)
issue is resolved, thanks for the quick action!
OK, seems fine now, thanks for fast response.
Thats great, thanks for the quick reply.
Excellent. All fixed at this end.
Thank you for prompt support.
Thank you, now working fine.
Overall, the level of support I have experienced so far is the best I have received in many years of hosting - well done.
Thank you for the effort and great service. I'm really impressed about how fast your support department is working and that even in the weekends at night you are available for helping me out.
Many thanks. Speedy response, I'm impressed!
your support and help, and company standards, are outstanding!
Very impressed with the speed of the support here, it makes a very pleasant change!
Thank you very much for your excellent rapid support. Really Appreciate it : )
And the best of all.... Webpages are now up.
Thank you very much for your prompt and efficient help. This was excellent service and we much appreciate it.
Just amazing! Everything working perfect. Congrats!
I am without any doubt impressed by your services...!!
Thank you for a fast and wonderful suport.
Thank you so much for pointing me to the control panel. I now have the firewall setup correctly. I am used to having to configure everything with text files so this is a big and welcomed step forward.
My remote desktop password worked fine. Thanks for the quick reply. You guys are excellent as always!
Thank you, unless there is anything to add, I will now close the ticket and monitor the server using your advice. Excellent service.
Just to confirm: I've just checked the site and all is working again. Thanks for the prompt resolution.
I would like to thank the tech support team for showing to be very helpful and fast in resolving customer problems.
It works! A very big thank you!!
yes! now everything is working fine! thanks for the help
The panel works perfectly now, thank you!
PS! Thanks for fast response on this and my other ticket!
Please help, I would really appreciate it
webmail works again... Thank you!
Wow! Many thanks. I'm impressed. Fastest 12 hours of my life! Thanks.
Wow, super fast response (this is my first time here). Thank you.
thank you very much, was very relieved to get this fixed, all working okay
Thank you very much for dealing with this issue so quickly! Once more, I'm impressed by the support I get here!
Many thanks for your help - all working fine. Superb fast support - thank you!
Thanks for the really fast reply. You guys are great.
that was a FAST response! :-)
For now, everything is ok. Thank you very much regarding your fast & reliable support.
I don't have a problem, just wanted to say thanks for providing such excellent service. After switching to your company a few weeks ago I am very happy with your excellent support and everything in your systems (control panels, DNS...etc) works perfectly.
Thanks guys, things are back up now. Well done for a prompt job.
All seems perfect. brilliant, thanks!
Thank you for the extremely fast replies to my tickets in the weekend. Great support!
Thanks for your help and also the quick response to the intial ticket. Much appreciated.
Now able to connect to FTP no problems.
Thank you for your prompt attention to this problem - everything works fine now.
Thanks for your fast replies and excellent support.
Thank you so much, the update was all I needed, I retried the install and it worked now.
yes everything is back on line! Thanks for the support!
Many thanks for your speedy response.
Once again, thank you for your very fast response.
It's working now. Thanks for helping out!
Server seems to work fine now.
However I am genuinely impressed at the excellent support, and I have made sure to mention this on webhostingtalk. Very professional and very helpful, thank you.
Thats awesome and i love the tech support. Thanks a lot!
Thanks for the speedy reply, that's excellent news and a great relief.
It is a lightning speed how you did it. :) I changed the config and enabled board again. It works. Fantastic.
it works now. Thank you very much. You saved me a lot of time :)
You are doing a great job as far as I'm concerned :)
Working great. Thanks for the help making the switch to the VPS - it looks like it's going to be a perfect fit.
Thanks a million for helping this out. I realy like that fast support.
It's working perfect now, thanks a lot I'm a new customer and so far really impressed with the service and support, keep up the good work.
Ok, got it solved. Thank you for helping me with my mess, really appreciate it.
Having just tested it quickly, that seems to be working perfectly. Thanks very much indeed for sorting that out; I really appreciate your quick responses and your flexibility in finding a solution to the problem.
Well after the restart to the FTP you guys just made, it´s working!! :) Thanks a lot for your help in this matter, it´s all working fine!
really thank you very much for the help. I understand whay you say.
It's working fine now! Thanks a lot!
Thank you very much, Working like a charm :)
Thanks a lot for your excellent support!
Thanks for all of that, I just tested and it seems to be working without any delay now.
Ok, noe its working fine. Thanks a lot!!!!!!!!
It's working great. Thank you!
Thanks for the quick response - much appreciated.
Now its ok, thank you very much ;)
I restored the backup file and everything is ok.
Thanks a lot for you immediate response. You guy´s have the best service /response time ever :)
Thanks for your great support and once again sorry for the problems earlier.
No worries…I am very impressed by support over the weekend….Thank you.
Indeed, everything works fine now, thanks for the fast answer!
its been a long time and we are very happy working with you. thanks for your great support and services.
Looks to be working fine. Thanks for the fix.
How we measure.
Response times come straight from our ticket system and engineering logs, January 2021 to October 2026. Totals since 2004 come from our company records across every system we have run; the breakdowns of what monitoring caught and why restores were needed apply the shares we measured in our ticket system over 2021 to 2026 to those totals. Response time is the time from your ticket to the first reply from our team; automatic acknowledgements are excluded. Quotes are customers' own words from their replies to us, 2005 to 2026, checked word for word against the original reply, with names, companies and domains removed.
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