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EuroVPSEuroVPS

Support quality · since 2004: Proven, in numbers
and in their words.

Twenty-two years of tickets, restores and nights on call. Every quote is a real customer, word for word, with the names left out.
Our engineers in the aisle during the Athens build, thumbs up
The engineers who answer the tickets.

Last 12 months · first reply from our team

4minMedian first reply
90%Answered within 15 minutes
98%Answered within 1 hour
4minMedian at night, 00:00 to 07:00
4minMedian at weekends

Since 2004

20,000+Clients from all over the world
1,328,293Tickets handled
132,829Problems our monitoring caught before the customer noticed. We opened the ticket first.
3,987Restores from backup, from last night's copy to weeks back

Since 2004

We were answering tickets before the public cloud existed.

EuroVPS started in 2004 on one server in Amsterdam. The big public clouds arrived from 2006 onwards. Twenty-two years later the doctrine has not changed: an engineer answers, the backup is there, and we open the ticket first.

Over the last 20+ years I've been with a number of hosting companies including some of the biggest players, and you beat them all.
Customer · 2026
  1. 2004EuroVPS starts on one server in Amsterdam
  2. 2006The first big public cloud opens
  3. 2021The period measured on this page begins
  4. 2026A 4 minute median first reply, day and night

Proactive monitoring

We call you first.

132,829 times since 2004, our monitoring saw the problem before the customer did, and the first message on the ticket was ours. What it caught:

  • Website down~60,100
  • Disk full~23,100
  • CPU or load~13,900
  • Memory~7,500

Also caught: malware, outgoing spam, mail brute force, an expiring domain and an end-of-life operating system.

Backups and restores

When it breaks, we bring it back.

3,987 restores since 2004, from the night before or from weeks back. Why customers needed one:

  • Deleted by mistake~930
  • Hacked, malware or ransomware~740
  • A bad update~530
  • Database broken~400

About 330 of the accidental deletions were email.

Saves

A few nights we remember.

Ransomware

A Windows server was encrypted overnight. It was back in service from the previous night's backup.

22 websites

A customer deleted an account holding 22 websites by mistake. All 22 came back.

70 days back

A site deleted before a migration was recovered from a backup 70 days old.

Locked out

A customer changed permissions across their whole server and locked themselves out. Restored from the night before.

Night shift

Sites down from a full disk, fixed before morning. A server out of memory, recovered at night. A hung Windows SQL server, restarted at 1am.

Backup went live

A production database server failed. We brought last night's backup up as the live server so the customer stayed online, while the original was repaired.

Database breach

Attackers got into a customer's own database servers. We restored their data from the previous day's backup and they were running again.

Domain expired

Our monitoring saw a customer's site go down. The cause was their domain registration expiring, and we told them before they found out.

In their words

What customers wrote back.

The strongest, from every year

Could you please allow me to send some money over. I'm not rich, but I do respect all the fantastic support you provide.
Customer · 2023 · Moved off an end-of-life server
You've been absolutely amazing from the first day. Over the last 20+ years I've been with a number of hosting companies including some of the biggest players, and you beat them all. I'm eternally grateful for your help with recovery and transfer when our previous host scrambled our VPS, and your support has always been proactive, supremely competent and quick.
Customer · 2026 · Recovered and moved in after another host lost the server
Perfect. Thanks a lot. You saved my marriage - it's my wife's site :)
Customer · 2019 · Site restored overnight
Many thanks for your diligent attention and prompt solution. You have saved a few weeks of work.
Customer · 2019 · Urgent backup restored, weeks of work saved
Your company is by far the best hosting company I have done business with. The additional support you give to my company regarding the optimizing of the script is also highly appreciated, you can be very proud of your way of thinking and working.
Customer · 2007 · Script optimization and hosting support
I wondered what my life would be without your quality support so I decided to come back.
Customer · 2024 · Came back after trying another provider
We got services running smoothly with restored data. Backups are life savers.
Customer · 2021 · Data restored after a database break-in
Its all working like a charm! This was a life saver - for some reason the internal backup did not work and this was a good save!.
Customer · 2021 · Site restored after backup failed
Thank you very much. You are a life saver.
Customer · 2021 · Backup restored quickly
You guys are lifesavers!!
Customer · 2021 · Rollback restored the site quickly
You just saved my weekend. Thanks allot. You guys are good.
Customer · 2020 · Website 403 error fixed at weekend
yes please proceed Thank you you saved my day
Customer · 2020 · Database restored from backup
You are life saver...
Customer · 2019 · Setting enabled on request
Many thanks! You saved my day :-)
Customer · 2019 · Mailbox fixed after self-inflicted error
All seems ok. You saved my day.
Customer · 2018 · Solved by our engineers
Great work! You saved my day, actually my night ... :) Very grateful!
Customer · 2016 · Web server performance optimized
you are a life saver. it works perfect.
Customer · 2014 · Account access restored quickly
I have to say I'm so glad for your support. It is a lifesaver. I know I've submitted a lot of tickets lately, but I really appreciate how helpful you guys are.
Customer · 2012 · Ongoing support across multiple requests
You have proved again you are the best SP I can imagen. You saved my day (week).
Customer · 2009 · VPS restart assistance
Thank you so much for your instant support !!!! Your help is saving our lives :-)
Customer · 2025 · Urgent migration support
it's the first time in 20+ years of hosting, that I feel an obligation to the hosting provider and I don't know what to say except thank you for your incredible professionalism and customer care....
Customer · 2022 · Solved by our engineers
Thank you for this wonderful new years eve gift :-)
Customer · 2018 · New Year account upgrade

Every other reply, year by year

202674 customers in their own words
Awesome provider, I will definitely recommend.
Customer · 2026 · Long-term customer, recommends provider
I want you to know how grateful I feel to know the great support your supprt provides in times where it is needed.
Customer · 2026 · False root-login alert handled
This is an example of technical support at its best, so I really do appreciate your service.
Customer · 2026 · Email problem solved with careful fix
Thank you, it works now!
Customer · 2026 · Reseller access and PHP change fixed
Thank you so much for the backup!
Customer · 2026 · Backup delivered on request
I really appreciate the time and effort you’ve put into this, and the turnaround on it.
Customer · 2026 · Urgent information delivered same day
From our side, we are fully satisfied with your hosting services, the server performance, and the overall support so far.
Customer · 2026 · Customer satisfied with support
It's great that you guys took the initiative to update the apache versions on all our servers to mitigate the vulnerability.
Customer · 2026 · Apache patched fleet-wide
Thanks for all your efforts. You are amazing!
Customer · 2026 · OS migration assistance
thank you, excellent work. Everything is clear.
Customer · 2026 · Malware clean-up and database tuning
Good morning [name], Thank you for the detailed analysis of this case and for the solutions you suggested.
Customer · 2026 · Database clean-up plan explained
Thanks again, as always excellent service.
Customer · 2026 · Migration with follow-up support
I am very happy with the performance and setup and the support team is excellent.
Customer · 2026 · Server setup and performance
Thank you very much, great service.
Customer · 2026 · WHM messages explained
Ok great (I think!) But THANKS for your excellent support and investigation work to date. We are now onto dealing with this breach urgently. Thanks
Customer · 2026 · Website compromise response praised
I'm able to connect and all is good. Thank you so much!
Customer · 2026 · Remote access restored
Thank you all for the quick update and support. Much appreciated.
Customer · 2026 · Kernel update applied
We appreciate the detailed explanation of what happened and the actions you took to mitigate the automated scraping traffic. It is reassuring to know that the 503 errors have been eliminated and that no legitimate traffic was affected.
Customer · 2026 · Automated scraping traffic mitigated
Just wanted to drop a quick note to thank everyone involved in the migration.
Customer · 2026 · Migration completed smoothly
Great, it's working now. Thanks for the speedy fix!
Customer · 2026 · IP blacklist issue resolved
just tried sending the mail again and it is working now, thank you
Customer · 2026 · Email delivery fixed
That seems to have done the trick. Thank you so much!!
Customer · 2026 · Email issue resolved
Thanks, everything worked like a charm.
Customer · 2026 · Solved by our engineers
OK, looks fine now. Thanks for your quick response!
Customer · 2026 · Disk quota issue fixed
problem solved! Thank you so much!
Customer · 2026 · Control panel 2FA reset
Best service I ever had is with you guys! Keep up the great work!
Customer · 2026 · Store software connection issue resolved
Thank you really appreciate your expertise and amazing support as always.
Customer · 2026 · Backup stall investigated
I also appreciate that you found and corrected the DNS restart problem on your own initiative. That is exactly the kind of care I hoped for.
Customer · 2026 · Update error and DNS fault corrected
[name] thank you so much for looking into that so quickly for me today. Amazing support. Everything seems to be ok to me. However I did receive one further warning from cPanel- would you check this to ensure everything is normal?
Customer · 2026 · Boot warning checked quickly
Very good news! Thanks for your fast respons. Feels very good to inform my customers that our server is protected! Noticed that you choosed a method that also protects some customers that are stuck on php 7..x Nice work on your side. Thanks!
Customer · 2026 · PHP security vulnerability mitigated
Thank you for the detailed follow-up and for checking this live. We can also see the improvement on our side now.
Customer · 2026 · Performance issue diagnosed live
Thank you for all the assistance, I greatly appreciate it.
Customer · 2026 · Domain change resolved
Thank you for your lightning quick responses and resolution to the problem, I greatly appreciate your professional and quick support.
Customer · 2026 · Web server issue resolved quickly
Thank you very much for your proactive monitoring and for promptly identifying and resolving the issue. We appreciate the detailed explanation of what happened and the actions you took to mitigate the automated scraping traffic. It is reassuring to know that the 503 errors have been eliminated and that no legitimate traffic was affected. We will monitor the website from our side and let you know if we notice any further issues.
Customer · 2026 · Proactive monitoring caught scraper traffic
Appreciate the quick fix and support. Thanks so much.
Customer · 2026 · Urgent PHP patch applied quickly
Many thanks for the excellent work.
Customer · 2026 · Suspicious SMTP activity resolved
ok, thank you for your great support, as always :)
Customer · 2026 · Nameserver change handled
Thanks a lot for your effort and support. I am very grateful.
Customer · 2026 · Storage space increased
thank you for your excellent support. We will investigate a paid certificate for all aliases in the future. thank you again
Customer · 2026 · SSL advice for domain aliases
Thank you for the detailed information and for resolving the issue.
Customer · 2026 · Disk usage alert resolved
Thank you for the quick response and for restarting the PHP-FPM service on the server. We really appreciate your assistance.
Customer · 2026 · PHP-FPM service restarted
Thanks, as always, for your prompt and effective support.
Customer · 2026 · PHP vulnerability resolved
Thank you for the detailed analysis.
Customer · 2026 · Traffic and performance analysis
Thank you for taking care, everything looks good to me now.
Customer · 2026 · HTTP 401 error resolved
Thanks a lot for the update and I can confirm that the site is working great again.
Customer · 2026 · Solved by our engineers
Great thanks much appreciated
Customer · 2026 · Email warning resolved
Thank you for such good and quick service.
Customer · 2026 · Domain transfer completed
It looks like it's working now. Thank you again for your quick help :-)
Customer · 2026 · SFTP connection restored
It's working now - thank you for your help!
Customer · 2026 · Reseller panel access fixed
Thanks a lot! It is working now.
Customer · 2026 · SSH access restored
I believe your service and support is second to none and that is the reason I have never examined the possibility of moving away to another provider even if you are not the cheapest. Quality for me matters
Customer · 2026 · Long-term customer praises support
The best part, though, has always been your support. Whenever I had a problem, I got a fast answer that actually solved it, and I’ve really appreciated that over the years.
Customer · 2026 · Long-term customer praises support
Thank you for your time, expertise and patience over the past seven months. You've all been incredibly accommodating, and we really appreciate all your help and support.
Customer · 2026 · Seven-month migration completed
We also really appreciate your prompt responses and your willingness to assist whenever needed - it makes a big difference.
Customer · 2026 · Ongoing support praised
Thank you, that worked!
Customer · 2026 · Payment issue resolved
Thank you so much for sorting this out. Everything seems to be working properly again.
Customer · 2026 · MySQL failure after auto-upgrade fixed
Many thanks and appreciate your honesty. No bad feelings, as mistakes can happen.
Customer · 2026 · Invoice error handled openly
I checked and everything works as it should. Thanks again for amazing as always support!
Customer · 2026 · Storage mount issue resolved
Thank you SO much, your support is amazing as always!
Customer · 2026 · Email delivery fixed quickly
Many thanks again for the great service!
Customer · 2026 · Cron messages investigated
Thank you very much for your good work [name]! Really appreciate it.
Customer · 2026 · Monitoring alert resolved
Thank you for being alert like that. Yes that is perfect. Many thanks. You can close the support.
Customer · 2026 · Subdomain issue fixed quickly
Everything seems to be working fine now. Thank you very much for your help and support!
Customer · 2026 · Email sending issue resolved
Thank you for the detailed explanation. The site is responding and working. Please go ahead with the first two recommendations. If possible, would you be able to check what might have triggered today's incident?
Customer · 2026 · Site down explained clearly
Thank you very much for quick fix, now the websites are fast!!!
Customer · 2026 · Solved by our engineers
Thank you very much for the quick fix. Yes i confirm that now i can login to the customer area!
Customer · 2026 · Portal login issue fixed
Many thanks for all your help today, much appreciated.
Customer · 2026 · Geo-blocking set up and monitored
Everything is blazing fast now. I've tested the sites and all looks good on my end. Redis is already up and running on the new server too.
Customer · 2026 · Server migration completed smoothly
Ok I've got it working now. Thanks so much for your help!
Customer · 2026 · Database connection fixed
Yes, site seems to be back to normal. Thank you for the quick response.
Customer · 2026 · Solved by our engineers
Migration sucessuful completed. Thank you very much guys.
Customer · 2026 · Server migration completed
everything seems to be ok. The migration have been succesful. Thank you for the support.
Customer · 2026 · Server migration successful
Great, thank you looking into this and solving this.
Customer · 2026 · Outbound email issue resolved
everything is working smoothly, thank you.
Customer · 2026 · General hosting check
202571 customers in their own words
First of all, thank you very-very much for the many years of wonderful service. Your reliable service, prompt responses, professionalism and infinite patience are among the best I've ever got to work with.
Customer · 2025 · Years of reliable managed support
You have been super super helpful.
Customer · 2025 · Spam filter mistake fixed
everything works now, You are great!
Customer · 2025 · Control panel access restored
I really appreciate your time and support, and as always happy with everything you do for us.
Customer · 2025 · Disk space and errors resolved
Thank you for solving the problem immidiately. I really appreciate it.
Customer · 2025 · Domain problem fixed immediately
Thanks for the heads up, and excellent proactive service, as always.
Customer · 2025 · Proactive monitoring alert
Thank you all the details and applied fix. I will close this ticket now. Great job!
Customer · 2025 · SSL notification fixed
I was very happy with the services and support received over the years.
Customer · 2025 · Account closed, service praised
Everything seems to be working fine for now. Thanks a lot to everyone who has helped me over the last few days! Much appreciated
Customer · 2025 · MX records resolved
Thank you so much for your prompt response. Really appreciated.
Customer · 2025 · Email setup instructions
First class technical service as always.
Customer · 2025 · Domain configuration resolved
Thank you to all the technicians for all the help (and patience with all my questions, etc.) in completing the migration. It seems like everything is working very well...
Customer · 2025 · Migration completed smoothly
Awesome work. Have a great christmas :)
Customer · 2025 · Email delivery errors fixed
We really appreciate your fast response and clear explanation.
Customer · 2025 · High CPU usage resolved
Brilliant, thank you. Have a good weekend
Customer · 2025 · Web process whitelisted
Thank you very much, I can have access, all looks good!
Customer · 2025 · Access granted, setup completed
Thanks for your support, I fixed the smtp credentials in the CRM, now works fine.
Customer · 2025 · SMTP authentication issue diagnosed
Thank you for the help, works like a charm now. I will make a note of the correct permissions, so I won't run into this again in the future.
Customer · 2025 · PHP file permissions fixed
It works like a charm, thank you very much!
Customer · 2025 · SSH access enabled
Thank you very much. Everything looks good. Much appreciated.
Customer · 2025 · Migrations completed successfully
thank you! all seems to be working fine again!
Customer · 2025 · Disk quota issue resolved
Thanks for this, and yes, it works fine now.
Customer · 2025 · File permission issue resolved
Thank you for the fast resolution.
Customer · 2025 · IP block resolved
everything fine, thank you!!!!!
Customer · 2025 · General setup completed
Perfect, thank you so much, [name]! you are the best!
Customer · 2025 · Email setup and cPanel guidance
You are always there for us!!!!!
Customer · 2025 · Standby support during launch
You guys are so awesome!!! Thank you so much!! Everything is back and running better than ever.
Customer · 2025 · Conflicting web server service resolved
Everything looks good to me. Many thanks to you and [name] for the excellent support.
Customer · 2025 · Kernel update checked
Thank you, you're amazing as always! :-)
Customer · 2025 · Web server performance upgrade
It works now, thank you very much I sincerely appreciate your help!
Customer · 2025 · Email delivery fixed quickly
thank you very much for your offer and for the excellent service you’ve always provided.
Customer · 2025 · Upgrade offer, long-term service praised
thanks for your feedback. Everything seems to be working fine for now. Thanks again for all your help!
Customer · 2025 · MX records fixed
Thank you so much for upgrading the server and now everything works well.
Customer · 2025 · Server upgrade completed
Thanks, [name]! Everything looks good now. This is much appreciated. Thanks for all the time you spent on this 🙏
Customer · 2025 · Website down, restored quickly
Everything works like a charm now :D The new server also installs it much faster than before. Great!!
Customer · 2025 · Server migration completed
So, a big thank you to everyone for the quick handling!
Customer · 2025 · Server migration successful
Thank you! My access is unblocked and FTP is working now.
Customer · 2025 · FTP access restored quickly
thank you for your immediate and awesome support
Customer · 2025 · High CPU load resolved
Thank you for the thourogh explination and for the reminder about the Host file. Once I made the change in the host file. Everything worked as one would expect.
Customer · 2025 · DNS testing guidance provided
Not sure how the login thing happend, but all working fine now. Thanks for the fast response.
Customer · 2025 · Control panel access restored
yes it is loading perfect now thanks allot for your quick response
Customer · 2025 · Webmail loading issue fixed
Thank you for prompt intervention, all is good now.
Customer · 2025 · File upload issue resolved
Thank you for your quick help.
Customer · 2025 · Control panel access restored
It works all good. Thank you very much for your assistance.
Customer · 2025 · Control panel access restored
everything is working as it should now. Thank you again!
Customer · 2025 · Email rejection resolved
Yes now it's working. Thank you so much
Customer · 2025 · Solved by our engineers
Thank you very much, working now
Customer · 2025 · Solved by our engineers
Yes, working again. Thank you.
Customer · 2025 · Email deliverability restored
All done, Thank you so much for your help. Amazing as always!
Customer · 2025 · Domain purchased for client
I greatly appreciate your help with everything!
Customer · 2025 · WordPress, email, and FTP configured
Thanks all for your great support, always much appreciated, especially the speed these issues are handled.
Customer · 2025 · Billing issue handled quickly
Thank you, you're awesome as always!
Customer · 2025 · Integrity check question answered
Works now. That's so weird... wonder what set off the firewall. Anyway, thank you so much, you're amazing as usual!
Customer · 2025 · Firewall block resolved quickly
Thanks very much for your perseverance and assistance with this peculiar problem. The issue now seems to have been resolved, at least as far as our local personal access is concerned. You have been very efficient, and I very much appreciate your expertise in dealing with this.
Customer · 2025 · Remote IP reporting issue resolved
Everything seems to be fine from our end. We will let you know if something comes up. Great work!
Customer · 2025 · Gen8 server migration completed
Fantastic, thank you very much.
Customer · 2025 · Server migration completed
Yes, everything looks great. Thank you. Sorry, I panicked.
Customer · 2025 · System upgrade verified
Thanks for the fast response. Great work.
Customer · 2025 · Control panel login fixed fast
You solved my problem. The incident was resolved quickly and promptly. You're very professional.
Customer · 2025 · Disk space issue resolved
Wonderful, works perfectly, thank you very much...
Customer · 2025 · Server performance improved
Thank you so much again for all you help and info. I was able to restore Apache back to normal. Everything seems to be working all good again.
Customer · 2025 · Web server restored to normal
Sincerely appreciate it, thank you very much!
Customer · 2025 · Solved by our engineers
Thank you very much for such a prompt reply and solving the issue!
Customer · 2025 · Issue resolved promptly
Looks like the NS are working again. Thank you fo finding and taking care of that.
Customer · 2025 · Nameserver resolution fixed
Thank you, very much appreciated!!
Customer · 2025 · Server provisioned successfully
Your timely assistance was much appreciated.
Customer · 2025 · IP delisted, email delivery restored
As always, thanks for your kind help and outstanding support. Your're right. It was my php script at the WP site that was defaulting to this mail. We are up and running again.
Customer · 2025 · WordPress mail script issue diagnosed
its paid now . thank u for ur support as always
Customer · 2025 · Payment issue resolved
everything works as expected thank you once again
Customer · 2025 · Solved by our engineers
Yes, everything is working perfectly.
Customer · 2025 · Server migration handled
Thank you for your prompt help.
Customer · 2025 · Site performance issues resolved
202485 customers in their own words
Your attention to detail and persistence in tracking down this tricky issue made a real difference and saved us from going down the wrong path.
Customer · 2024 · Hard-to-find error debugged
Thank you indeed for being a listening company, this is really good stuff. I have tried over a dozen companies in the past and quite frankly your support is really awesome.
Customer · 2024 · Customer returned after trying others
You are amazing! Thank you so much!
Customer · 2024 · Email issue fixed
It works now. Thank you very much for the help. Love the great support
Customer · 2024 · FTP access restored
you are the best support! keep up the good work!!
Customer · 2024 · Support praised after assistance
you are amazing! thank you
Customer · 2024 · Geoblocking set up quickly
Thank you for the awesome service as always
Customer · 2024 · Memory usage investigated
you're the best - thanks a lot :)
Customer · 2024 · Server change and account handling
I wanted to take a moment to thank you for your exceptional debugging work.
Customer · 2024 · Complex application error debugged
I appreciate you creating the new email and taking steps to protect my site. Have a great day!
Customer · 2024 · New mailbox and site protection
Thanks a lot for solving this so quickly.
Customer · 2024 · Hacked redirect solved quickly
That worked, thanks a lot for the help and the very speedy reply.
Customer · 2024 · Payment gateway fixed quickly
Everything is looking good now. Thank you so much!
Customer · 2024 · Email server set up
Thank you for taking care of those DNS zones, that cPanel put in there. Thus, bringing my domain back online. It is very much appreciated.
Customer · 2024 · DNS zone conflict resolved
Thanks for your excellent service over the last year.
Customer · 2024 · Server OS upgrade completed
Thank you for the awesome support, I disabled the heartbeat API using a couple of lines of code.
Customer · 2024 · WordPress API load spike resolved
That was it thank you for the fast fix!!!
Customer · 2024 · Object cache issue resolved
Thank you very much for the help you provided with issue. It is much appreciated :)
Customer · 2024 · Abusive bot traffic blocked
Thank you. it is working fine now. Appreciate your prompt assistance.
Customer · 2024 · MySQL database connection restored
Thanks a lot for the quick support.
Customer · 2024 · SSL fixed quickly
Everything looks great now and it's working perfectly. Thank you for the quick support!
Customer · 2024 · Server caching configured
Thanks, now it works again! I guess it's my fault, I'm working on the back end and lots of file recalls, for pictures mostly. Thank you, very quick and useful.
Customer · 2024 · Backend resource spike resolved
Thank you so much for doing this upgrade, enjoy the rest of your weekend.
Customer · 2024 · Weekend search service upgrade
Thank you very much for the help provided. I think I managed to check everything and everything seems to be working fine.
Customer · 2024 · Hosting migration verified
yes indeed, I got an A now on first byte. Everything is ok. Thank you
Customer · 2024 · Time to first byte optimized
All sorted! Many thanks for the fast resolution
Customer · 2024 · IP block resolved
Super - all sorted now, thank you.
Customer · 2024 · Firewall IP block cleared
Thanks that worked. The sites are back online :)
Customer · 2024 · Solved by our engineers
Ok, Thank you. Everything is working fine.
Customer · 2024 · Solved by our engineers
That is amazing! Thank you so much. I am really grateful.
Customer · 2024 · Account restored after cPanel upgrade
Thank you for such an amazing experience with support and genuine care to help us get our new server up and running so swiftly.
Customer · 2024 · New server provisioned swiftly
Great! Thank you so much! That was great work :-) I'm happy to have you guys !
Customer · 2024 · LiteSpeed update completed
Outstanding support thank you very much [name] for jumping on that so quickly for me.
Customer · 2024 · Disk warning handled quickly
Wow! You guys don't mess about! Thank you for doing that so quickly [name]. That seems to have resolved our problems.
Customer · 2024 · CPU upgrade done quickly
Fantastic - as always - superb help! Thanks a lot.
Customer · 2024 · RSS feed fixed quickly
Superb - thank you. Outstandging service!
Customer · 2024 · Upgrade plan agreed
I'm impressed with your system !
Customer · 2024 · Proactive monitoring caught issue
All tested and working fine. Great job, thanks a lot. It's quite a relief to be out of the CentOS dead-end.
Customer · 2024 · Server OS migration completed
I would like to thank you for your prompt and professional handling of my request. The credit for the package downgrade was unexpected and much appreciated. It reflects the exceptional level of service and customer care provided by your team. I am very pleased with the resolution of my request and the ongoing support.
Customer · 2024 · Package change handled professionally
Your troubleshooting was really helpful in finding out that networking issue at the other end could be one of the reasons.
Customer · 2024 · Timeout diagnosed and explained
Thank you for getting on this so promptly really appreciated. Brillant sounds like a plan!
Customer · 2024 · Login console attack handled promptly
Your quick responses are appreciated!
Customer · 2024 · Plan upgrade handled
The server is lightning fast thank you very much.
Customer · 2024 · Managed VPS migration completed
everything is functioning as expected and fine.
Customer · 2024 · OS migration completed
First class - thank you for your help as always.
Customer · 2024 · SSL configuration assistance
Thank you for getting it back up quickly.
Customer · 2024 · Database memory spike resolved
Excellent, all looks good on my end - thank you for the quick resolution here.
Customer · 2024 · SSL certificate renewed
I really appreciate it and Thank you for your support.
Customer · 2024 · Billing inquiry resolved
looks ok now, thank you [name]. great job.
Customer · 2024 · Server OS and database upgrade
Thank you very much. Wonderful, timely assistance, as usual...
Customer · 2024 · Outbound email delivery fixed
Thanks for the prompt response! I confirm that the issue is now fixed - thank you!
Customer · 2024 · Domain setup error fixed
Perfect! Now it works correctly. Thank you for quick fix
Customer · 2024 · Domain redirect configured
Thank you for clarifying, I made the changes and now everything is fine.
Customer · 2024 · Subdomain SSL issue resolved
Great, thanks for the quick support during the last 2 weeks.
Customer · 2024 · Server update support completed
Thank you soo much issue resolved :)
Customer · 2024 · Server backup issue resolved
Everything is working fine now. Thanks for the prompt help.
Customer · 2024 · Webmail login issue resolved
Thank you for your help! Everything works fine!
Customer · 2024 · Solved by our engineers
Thank you for all your hard work! This was a particularly lengthy ticket, and I truly appreciate the time and effort you invested in it. I’m really impressed with how you handled the situation-always willing to go the extra mile to help me out. I will reach out in the next few days if I run into any issues with this.
Customer · 2024 · Lengthy DNS migration handled
Hiya [name], Amazing support thank you so much for sorting that out so quickly. I really appreciate it.
Customer · 2024 · Issue sorted quickly
Thank you and as always I am really happy with how your team always communicates, delivers solutions provides advice and I really appreciate your time!
Customer · 2024 · Team communication and advice praised
Ty guys, everything works correctly. we already have php-ffmpeg/php-ffmpeg as dependency, it is used by another package (pbmedia/laravel-ffmpeg) Ty for the ref to the docs. You are the best.
Customer · 2024 · Package install issue solved
It works fine now. You guys rock!
Customer · 2024 · cPanel login fixed
Awesome, thank you for all the help and wonderful support!
Customer · 2024 · Server migration help and support
You did a great job and kept me informed along the way. I really appreciate that and you.
Customer · 2024 · OS migration with regular updates
Super - thanks so much for such a fast oplossing!!
Customer · 2024 · SSL error fixed fast
Thanks. Love the quick reply. That helped a lot :)
Customer · 2024 · Outbound spam source tracked
Thank you for such a clear and detailed reply. I appreciate your reassurances concerning your assistance during migration as well.
Customer · 2024 · Managed VPS planning and migration
Brilliant - thanks very much for doing this so quickly.
Customer · 2024 · Composer issue fixed quickly
Thank you so much for fixing this! So it seems like all is working well on the sites now. Thank you
Customer · 2024 · Email sending fixed after update
Amazing, thank you so much! :-D
Customer · 2024 · Web server update completed
Fantastic! Thank you, everyone.
Customer · 2024 · Control panel upgrade completed
Thanks for your excellent support.
Customer · 2024 · Login notification set up
Thank you so much for this detailed explanation! Managed to sort this out. Really appreciate your patience!
Customer · 2024 · Security vulnerability resolved
It works like a charm - thanks!
Customer · 2024 · High CPU usage resolved
Works fine now - Thank you very much for your help and prompt actions !
Customer · 2024 · Solved by our engineers
Thanks for your great fast support!
Customer · 2024 · Solved by our engineers
Yes, I see that all the old emails are back. Thank you!! So the issue with the emails is resolved now.
Customer · 2024 · Archived emails restored
All seems to working now, thanks so much. Great support!
Customer · 2024 · Solved by our engineers
Thanks for sorting that out for me, I really appreciate it. Have a great weekend!
Customer · 2024 · Reseller plan change handled
That is great news. Thank you so much!
Customer · 2024 · Email domain setup completed
thank you for quick reply. Yes now the two websites are online again.
Customer · 2024 · Web server restarted proactively
Thank you for your valued support and your prompt response.
Customer · 2024 · Malicious files cleaned
Thank you very much. Great support as always
Customer · 2024 · SSL certificate renewed
Thanks for your help well noted and its working fine now.
Customer · 2024 · Control panel access restored
Looks good thank you for the quick response.
Customer · 2024 · Solved by our engineers
202398 customers in their own words
Thanks and amazing. Design came back and issues are gone.
Customer · 2023 · Full site restore recovered design
Thanks for fixing it. Your support team is always the best!
Customer · 2023 · Products restored after fix
As always, you are the best!!!
Customer · 2023 · Database tweak explained
Many thanks. You're a star!
Customer · 2023 · Email deliverability fixed
Thank you for your help, fantastic support as always!
Customer · 2023 · Several requests handled
Also thanks for the great support, very happy with your company !
Customer · 2023 · Proactive monitoring alert handled
Great work guys, thank you very much for your help.
Customer · 2023 · Error log cleanup
Great support as ever!
Customer · 2023 · Server add-on installed
Outstanding - thank you very much.
Customer · 2023 · SSL certificate installed
Thanks very much, [name] That was excellent service - much appreciated.
Customer · 2023 · Security tool issue fixed
[name], thank you so much for your prompt response and assistance.
Customer · 2023 · Removal handled promptly
many thanks for spotting this, the update fixed the problem!
Customer · 2023 · cURL error fixed by update
Everything is perfect, thank you.
Customer · 2023 · Staging site delivered
You were amazing, thank you.
Customer · 2023 · Updates handled
Really appreciate the support :)
Customer · 2023 · Automatic SSL configured
you're fantastic as always :-).
Customer · 2023 · Boot partition space cleared
Thanks for the great support. Appreciate it.
Customer · 2023 · Site slowness investigated
We appreciate your rapid response, as always.
Customer · 2023 · Web console restored
Thank you, we've restored the database and everything is working now. Once again, thank you for your wonderful support as always.
Customer · 2023 · Database backup restored
I have successfully activated the Email 2FA you implemented and it works perfectly. Thank you again for your precise and competent assistance.
Customer · 2023 · Email two-factor security enabled
Everything works now! :) Thank you. :)
Customer · 2023 · Server prepared for higher traffic
Thank you very muich for the quick response and for helping correct the situation.
Customer · 2023 · Plugin error resolved
Everything is ok you helped me a lot thank you
Customer · 2023 · Onboarding and setup assistance
Thanks for insane quick support :)
Customer · 2023 · MySQL database import completed
awesome!.. Yes i confirm that now http2 is enable on the 2 websites Thank you very much for quick fix
Customer · 2023 · HTTP2 enabled
Everything seems fine!! THANK YOU!
Customer · 2023 · Site transfer completed
Everything is fine after the restore. Thanks for the quick solution.
Customer · 2023 · Backup restore completed
thank you very much for your fast support! I confirm that it works now.
Customer · 2023 · Credit card payment resolved
That worked! Thank you so much!!!
Customer · 2023 · PHP configuration issue resolved
Thank you for your efforts !!
Customer · 2023 · Email delivery fixed quickly
thank you for the fast response. issue is resolved.
Customer · 2023 · Reverse DNS record configured
Thanks very much - all is working fine now.
Customer · 2023 · Custom Apache log resolved
Thanks for the quick support.
Customer · 2023 · Monthly plan verified
Thank you so much - I can breath easy now!
Customer · 2023 · Migration completed
As always, thank you for amazing support!
Customer · 2023 · Server migration after EOL upgrade
You guys are amazing as always.
Customer · 2023 · Website database fixed
Thank you for your amazing support :)
Customer · 2023 · Files restored
Thanks for the awesome support!
Customer · 2023 · PHP mailparser installed
Brilliant service as usual.
Customer · 2023 · Account setup fixed same day
this worked, the lfd spamming has stopped altogether. Many thanks for this fix. The only thing that worries me is that your fixes might get lost with the next update. Is there a way to avoid this from happening?
Customer · 2023 · Alert spam stopped by fix
I really appreciate your quick help!
Customer · 2023 · DNS setup guided
Thank you for your explanation and detail on the issue. Very much apreciated.
Customer · 2023 · Security scan findings explained
Appreciate the excellent support you have given with this upgrade, many thanks.
Customer · 2023 · Database server upgrade with testing
I appreciate your help with everything. Thank you!
Customer · 2023 · WordPress and email setup
ok perfect thank you for quick fix!
Customer · 2023 · Port opened quickly
Your prompt assistance is greatly appreciated.
Customer · 2023 · Password reset
I want to appreciate the business relationship I have had with you over the years.
Customer · 2023 · Long-term customer appreciation
This was all sorted out, thank you guys for taking care of as always.
Customer · 2023 · Stabilized server
Thanks for the excellent support.
Customer · 2023 · WordPress install issue fixed
This was fast [name] :) Really appreciate your help here.
Customer · 2023 · Unstable server fixed fast
I appreciate the urgency to resolve the issue.
Customer · 2023 · Server issue resolved urgently
Thank you so much for this detailed answer!!! It helped me.
Customer · 2023 · Disk usage analysis provided
Thank you very much for looking into this! Your assistance is greatly appreciated.
Customer · 2023 · Email server configuration
Thank you very much, the issue has been solved! I reactivated Cloudflare and everything works perfectly.
Customer · 2023 · Cloudflare reactivation resolved
Closing this ticket with further thanks for the prompt support once again.
Customer · 2023 · Solved by our engineers
Thank you very much for all you hard work.
Customer · 2023 · Package updates completed
Brilliant, thanks a lot for your assistance, appreciate it.
Customer · 2023 · DNS and email routing fixed
Thank you for enabling Litespeed Cache! Also thanks for the info and the quick response!
Customer · 2023 · Object caching enabled
Thank you for quick support!
Customer · 2023 · PHP-FPM switch resolved
Thanks a gain for your help with the migration.
Customer · 2023 · Migration assistance
Worked like a charm. Thanks for the quick support.
Customer · 2023 · PHP extension enabled
I'm glad to say that it seems to be working fine now. Thanks for your help and quick response.
Customer · 2023 · WordPress admin access restored
Thank you very much for the quick support. I'll let you know if I need anything else.
Customer · 2023 · Email delivery fixed quickly
Okay its working again :) Thanks for your help.
Customer · 2023 · Solved by our engineers
Perfect Thanks. All working fine now.
Customer · 2023 · Solved by our engineers
Thanks for the quick action.
Customer · 2023 · Resolved data transfer issue
you were provided excellent services and customer support. Thank you!
Customer · 2023 · Customer would recommend the host
Thanks so much, you're fantastic as always :-).
Customer · 2023 · Disk usage warning handled
You guys are amazing! Thank you!
Customer · 2023 · Billing change handled
Thank you so much, everything works now. I'll close the ticket. As always, your support is amazing :-).
Customer · 2023 · Email restored after CDN change
Very grateful for your support and expertise in resolving this issue.
Customer · 2023 · Database server issue resolved
Thank you. I have corrected the records and everything works again. You guys have been great help every time I needed something, great work :)
Customer · 2023 · Email DNS records fixed
Really appreciate your quick help and responses today - many thanks, [name].
Customer · 2023 · Site alias added same day
Phew! It seems to be working now. A big thanks to all the team for indulging my incompetence and putting up with my daft questions
Customer · 2023 · WordPress site setup
Great service as always!
Customer · 2023 · SSL certificate issued after delay
Not only help users but also teach them !!!
Customer · 2023 · SSL installed with explanation
There are no new mesages, thank you so much for all your help.
Customer · 2023 · Plesk issue resolved
Thanks a lot for your quick response and action.
Customer · 2023 · IP removed from blacklist
Thank you so much for your investigation!
Customer · 2023 · Email access logs investigated
Thank you so much for this. I really appreciate it!
Customer · 2023 · HTTP 503 error resolved
Thank You so much!!!! Problem has been solved!!!
Customer · 2023 · Account payment issue resolved
fantastic support as always!
Customer · 2023 · General support query
Many thanks for the quick response and solution.
Customer · 2023 · Slow admin fixed quickly
Amazing. All good now. Thanks.
Customer · 2023 · Disk space increased
Everything seems to be working now. You have been very persistent and provided detailed explanations, for which I am grateful.
Customer · 2023 · WordPress admin issue resolved
thank you very much for the patience and effort for the upgrade.
Customer · 2023 · Ubuntu packages update
The server is working fine now. FTP, and everything is good again. No more timeouts and errors. :)
Customer · 2023 · Resolved 504 error
The web console is working now, thank you for you swift assistance.
Customer · 2023 · Web console issue resolved
thank you for your excellent assistance.
Customer · 2023 · Domain mapping help
Thank you very much for your explanations about DNSSEC, etc. and the helpful URLs to check domain functionality.
Customer · 2023 · DNSSEC issue resolved
It works fine now. Thank you very much for a quick response and solution!
Customer · 2023 · Site rendering issue resolved
Thank you for your quick answer, everything seems to be back up on my end now.
Customer · 2023 · VPS restarted successfully
Many thanks as always for your help with this.
Customer · 2023 · File upload error resolved
Thanks again Guys, superior support as always.
Customer · 2023 · SSL installation support
Thanks very much for your prompt action. All seems to be OK now.
Customer · 2023 · MySQL process load resolved
That's working now, thank you for the swift response.
Customer · 2023 · FTP directory listing resolved
it works fine now Thank you for your support
Customer · 2023 · Access restored
Perfect, thank you very much!
Customer · 2023 · Sales inquiry resolved
2022117 customers in their own words
I thank you immensely for standing with me in the past couple of weeks, I send all kinds of compliments to your team, to your management and prompt support even when problems arise on a personal and humane level (hearts).
Customer · 2022 · Billing support
Great, thank you very much for such extensive help :-) Appretiate it - you are really best support amongst hosts :-)
Customer · 2022 · Email delivery issue resolved
It works. Thank you so much!!! Truly outstanding support. Thank you for your work!!!
Customer · 2022 · Application error fixed
As always, your support is amazing!
Customer · 2022 · Failed update notifications fixed
The reseller business is all new to me, I can also tell you that I am seriously impressed by you guys.
Customer · 2022 · Reseller service transfer
Your tech support over the years has been outstanding.
Customer · 2022 · Long-term support satisfaction
As usual many thanks for your quick resolution. Trust will have no more issues in the future to update this VPS.
Customer · 2022 · Control panel upgrade done quickly
Thanks a bunch, greatly appreciated the quick support.
Customer · 2022 · Email fixed after DNS change
Thank you very much about your quick response I really appreciate your support!
Customer · 2022 · Blocked IP restored quickly
I appreciate all of your help today!
Customer · 2022 · Several SSL fixes in one day
Thanks so much you are a great help team and great company its nice to be with you
Customer · 2022 · Terminal option enabled
Ok, thanks for all your help. Top service as always
Customer · 2022 · Disk quota updated
Thank you for your technical support. It has been a great help to me
Customer · 2022 · Technical support provided
Thank you for your excellent support !!
Customer · 2022 · Expired certificate error fixed
Thank you, You are awesome. Everything is fine now.
Customer · 2022 · Admin panel fixed
Thank you so much for your help! everything appears to be working as expected.
Customer · 2022 · Account restored from backup
Thanks for the help and for super fast responses!
Customer · 2022 · Proactive monitoring alert resolved
Thanks again for the great support.
Customer · 2022 · Permissions fixed
Many thanks for the quick support!
Customer · 2022 · Backup delivered quickly
Ok, yes, I am currently working on it and see that it is all working. Thank you so much!
Customer · 2022 · Domain DNS routing resolved
Thank you very much! Your support is very much appreciated!
Customer · 2022 · High traffic event handled
Many thanks for the quick reply , [name]!
Customer · 2022 · Deleted domain restored quickly
Yes, that is excellent - everything looks fine! Thanks very much for all the work you and the other engineers have put in to do this - I really appreciate your patience
Customer · 2022 · Urgent migration handled
That's great! thanks for your super quick response time!
Customer · 2022 · VPS availability restored
Thank you for bringing it back online.
Customer · 2022 · PHP service restored
We fixed the error messages that produced and now all working properly thank you for the help
Customer · 2022 · Error messages resolved
Yes i have change the DNS records and all working well Thank you for your help !
Customer · 2022 · DNS issue resolved quickly
Thank you so much for that information, I have access now.
Customer · 2022 · PHP login details resolved
Thank you for your super fast reply
Customer · 2022 · Web firewall rule adjusted
Thank you very much, everything is back to normal!
Customer · 2022 · Solved by our engineers
Thanks for solving the problem.
Customer · 2022 · Solved by our engineers
Thank you very much for the quick response. Appreciate it
Customer · 2022 · Service monitoring inquiry resolved
it is working perfect thank you so much
Customer · 2022 · CNAME record configured
Seems to be working now, thanks for your swift responses!
Customer · 2022 · Reseller Hosting Migration
Yes, I just checked and it's working now. Thank you!
Customer · 2022 · Operating system upgrade completed
That works now. Thank you for the speedy response.
Customer · 2022 · Billing inquiry resolved
looks like it's all working. Thanks for that!
Customer · 2022 · RDP access security configured
The search works fine now. Thank you
Customer · 2022 · Search functionality restored
thank You, everything is ok now.
Customer · 2022 · Disk quota issue resolved
All is done now and I am very happy to have chosen you guys. You are real pros. I sincerely appreciate all the effort and time you have devoted to me.
Customer · 2022 · Full reseller migration completed
I thank you so much for all the support!
Customer · 2022 · Stuck import resolved
:) I'd like to thank all of you very much, once again, for giving such good support over what was quite a long process. You've been a really great support team!
Customer · 2022 · Long migration completed
Many thanks for sorting on a Saturday, there was no need to sort so soon but done and dusted so excellent :) Have a great weekend.
Customer · 2022 · Weekend fix completed
You guys are the absolute best!! Thank you so much!
Customer · 2022 · Subdomain loading issue resolved
Thank you for your rapid response. Your service is outstanding, as always.
Customer · 2022 · Blacklisted IP cleared quickly
Thanks for your quick and great support!
Customer · 2022 · Lockout resolved quickly
A thousand thanks for your fruitful assistance, much appreciated.
Customer · 2022 · HTTP 500 errors fixed
Thank you, I understand now, thanks for being kind and installed it ahead of time, much appreciated!
Customer · 2022 · Client records installed early
Brilliant!!!!! Site now functioning.
Customer · 2022 · Site restored after transfer
Thank you for the assistance you have given me. I am very satisfied with being your customer.
Customer · 2022 · Migration and email setup
Awesome, thanks a lot for the flexibility!
Customer · 2022 · Payment flexibility
Your support is very much appreciated! The event went well and we didn't have any problems.
Customer · 2022 · Traffic surge handled smoothly
Thank you for your excellent support as always.
Customer · 2022 · Expired certificate fixed
Great service from you guys again!
Customer · 2022 · Missing page fixed
Thanks, that seems to have worked perfectly, Thanks a lot for the help! Have a great day!
Customer · 2022 · Mailbox issue resolved
Thank you so much once again! We will inform our customer and will get back to you in case the emails are still mentioned as spam. We close the ticket for now.
Customer · 2022 · Emails marked as spam resolved
thanks [name]. great work.
Customer · 2022 · Host access control configured
Everything seems fine. The restored back-up works fine. Thank you very much, I'm very happy!
Customer · 2022 · Backup restored successfully
Thanks a lot for unblocking the IP address. I was able to log in back.
Customer · 2022 · IP address unblocked
I really appreciate your help. Thanks for everything!
Customer · 2022 · WordPress setup assistance
Everything is working very well. I have already verified that the SSL certificate is up to date. I am highly satisfied with your service.
Customer · 2022 · SSL certificate updated
Once that was fixed, everything started working just fine and very fast - resource usage stays low.
Customer · 2022 · Resolved PHP script loop
Thank you for your prompt assistance! And happy weekend.
Customer · 2022 · Remote desktop connection resolved
thanks for your quick reply. I make the subdomain the way i wanted after your change. Thank you very much!
Customer · 2022 · Subdomain creation assistance
Thanks, I've uploaded the updated files too, and everything is working. Have a good night!
Customer · 2022 · PHP 8 upgrade completed
All good, thank you for the fast response - it is much appreciated.
Customer · 2022 · Control panel update issue resolved
It look like it work, like a champ. Thanks
Customer · 2022 · Email sending issue resolved
Thanks for doing the upgrade so efficiently. I am now in the final stages of checking and setting up the new servers, and I hope to have this completed by tomorrow or the day after.
Customer · 2022 · Efficient server upgrade
Thank you for your support. Great work!
Customer · 2022 · Proactive monitoring alert resolved
Thank you very much for your quick reply and action. Everything is fine now!
Customer · 2022 · License key renewed
Thank you for your help! Much appreciated.
Customer · 2022 · Terminal access enabled
Yes, works great! Thank you :)
Customer · 2022 · Domain resolution fixed
All seems to be working perfectly. Thank you very much.
Customer · 2022 · Storage disk creation error resolved
thank you very much everything is working fine now.
Customer · 2022 · General VPS issue resolved
All working fine, thanks for your help today :-)
Customer · 2022 · User account creation
Thank you for this quick help and solution.
Customer · 2022 · Email deliverability issue resolved
thanks a lot. Everything works fine.
Customer · 2022 · Node.js installation resolved
Thanks for your quick response.
Customer · 2022 · Email auto-deletion resolved
Thank you soooo much for the incredible help, even if it's not your scope of responsibilities, I honestly really appreciate that!
Customer · 2022 · Migration rescued beyond normal scope
This is amazing! Thank you very much!
Customer · 2022 · High-traffic event preparation
Thank you so much on your amazing support!
Customer · 2022 · Update failure fixed
amazing!! thank you very much!
Customer · 2022 · Site working again after update
Your awesome support is always appreciated.
Customer · 2022 · Login issue fixed for shared IP
Thank you, as usual you're awesome!
Customer · 2022 · Quick answer on control panel location
Thank you so much for helping out in this situation, we appreciate it!
Customer · 2022 · Help in an urgent situation
And that was an amazingly fast response - many thanks!
Customer · 2022 · Extension fixed quickly
Brilliant looks to have stopped now. Once again THANKS!!!!
Customer · 2022 · Rogue cron job stopped
This was a nice surprise to start the day with. We had many issues with slow server and didn't know how to solve it. So thank you for addressing this in a really kind way. Love your support as always :)
Customer · 2022 · Slow server performance resolved
Wonderful, it's all working. Thanks for the speedy response!
Customer · 2022 · Server configuration enabled
Thank you so much for telling me about this tmp files. I deleted them and saved my self 30gb
Customer · 2022 · Temporary file cleanup
Looks altogether healthier - many thanks for the prompt and professional expertise.
Customer · 2022 · Disk space fixed promptly
Sorry for wasting your time and thank you for your quick response and your excellent service.
Customer · 2022 · Email problem resolved fast
Thanks a lot for the quick fix!
Customer · 2022 · Disk quota changed quickly
Thank you very much. I appreciate your excellent support.
Customer · 2022 · Account changes handled
Thanks to you and your colleagues for the kind assistance in getting this long process finalised, much appreciated.
Customer · 2022 · SSL certificate installation
Thanks so much for your fast reply!
Customer · 2022 · Account access restored fast
Everything is working great.
Customer · 2022 · Migration completed successfully
Thank you so much for configuring the server properly for me.
Customer · 2022 · Server configuration fixed
Thanks, truly appreciate this.
Customer · 2022 · WordPress site and database restore
Wow, great! Everything is working again. Many thanks for your fast response and your help
Customer · 2022 · Notifications service restored
Thank you very much for your support! I really appreciate it.
Customer · 2022 · New account migration completed
Perfect! Done, Thanks so much as always.
Customer · 2022 · SSL certificate fixed fast
Everything is working fine so you may delete the snapshot. Thank you very much for the assistance.
Customer · 2022 · Solved by our engineers
Thank you for such a quick response. Perfect, I can confirm that's been resolved!
Customer · 2022 · Memcached issue resolved
thank you very much for your quick response ! Everything works now
Customer · 2022 · Resolved IP lockout
Thanks again for your patience with this.
Customer · 2022 · Server migration completed
Thank you, it all works fine now. Thank you for fixing this so quickly.
Customer · 2022 · SSL certificate fixed fast
Now it is all fine! Thank you so much!
Customer · 2022 · SMTP configuration resolved
thank you for correcting the issues. its working perfectly fine.
Customer · 2022 · Kernel update and issue resolution
Thanks very much for the fast response!
Customer · 2022 · Domain change processed
Perfect then! Thank you very much for getting back so fast.
Customer · 2022 · Domain privacy inquiry answered fast
Thank you for your help! All seems to be working now.
Customer · 2022 · Account login issue resolved
Thank you for the quick fix. Everything is ok now.
Customer · 2022 · Email aliases issue resolved
Everything works again now. Thank you so much!
Customer · 2022 · Backup restore completed
Perfect. Thank you for the quick action.
Customer · 2022 · SSL certificate renewed quickly
all is working now thanks a lot !
Customer · 2022 · Server restored
All works great now, thanks.
Customer · 2022 · DNS issue resolved
2021120 customers in their own words
Can't emphasise enough how appreciative we are of your sterling service!
Customer · 2021 · Resources upgraded, site fixed
And yes: I know you are professional. I have been extremely happy with you all this time.
Customer · 2021 · Long-term customer, server plan request
Thank you for your quick response to the problem and for always being there, with your professionalism. I am very grateful.
Customer · 2021 · Email sync fixed quickly
I don't know if anyone told you you're doing the best job today, but you did. You are a champ.
Customer · 2021 · Site recovered quickly on the day
It working now, Thanks very much for the amazing support!
Customer · 2021 · Website migration completed
You are amazing! Thank you for your help.
Customer · 2021 · cPanel installed on new server
Thank you! You guys are awesome!
Customer · 2021 · Reseller account set up
really appreciate your help on a friday night
Customer · 2021 · Friday night migration help
great job [name], everything looks to go way too smooth
Customer · 2021 · Server migration went smoothly
Thanks a lot for helping out on such a short notice, really happy with how everything was handled :)
Customer · 2021 · Database restored at short notice
Thanks for the quick and awesome support!
Customer · 2021 · Error 500 sites restored
All back to normal.
Customer · 2021 · Maintenance issue fixed quickly
You are amazing! Thanks [name]
Customer · 2021 · Sub-domain set up
Thanks very much for the excellent support service.
Customer · 2021 · Private nameserver setup
I sincerely did not expect this short response time.
Customer · 2021 · Fast fix for database space
Many thanks for your kind email and the amazing security measures provided by you.
Customer · 2021 · Server hardened after attack
Thanks alot! you guys are quick :)
Customer · 2021 · Website down fixed fast
This one was one of the best migrations that I have ever made. Real smooth and organised procedure.
Customer · 2021 · Smooth server migration
Well, I really appreciate your efforts! Thank you!
Customer · 2021 · Control panel upgrade handled
I appreciate the fast response.
Customer · 2021 · Database connection fixed fast
Thansk for the support and great service.
Customer · 2021 · Database restored
Thank you [name] for the excellent work.
Customer · 2021 · Migration completed
Thank you again for your fast response.
Customer · 2021 · Physical location question answered
Great! Thank you! Everything works again
Customer · 2021 · Database restored
till now everything is working alright :) thank you very much for your help !!
Customer · 2021 · PHP version upgrade
Thank you so much for promptly fixing the issue.
Customer · 2021 · Access and password reset
Perfect! Everything is working again. Thank you so much!
Customer · 2021 · SSL issue resolved quickly
Everything works smoothly again, thank you for your prompt support and help, we appreciate it.
Customer · 2021 · Server disk space expanded
Excellent it seems to be working fine for now. Thank you very much.
Customer · 2021 · HTTP/2 support enabled
Perfect, thank you so much for the support.
Customer · 2021 · Plesk configuration resolved
Thanks very much for your speedy response to this - all seems fine now
Customer · 2021 · Email issue resolved quickly
Thank you very much for your patience and good work.
Customer · 2021 · Urgent migration handled
Thank you very much for such prompt help!
Customer · 2021 · Reverse DNS record updated
It seems that the issue is solved now. Thank you very much for the quick response!!
Customer · 2021 · Solved by our engineers
Thanks a lot for your quick action. Everything seems to be fine now.
Customer · 2021 · CPanel license transfer
Awesome thanks for the help!
Customer · 2021 · Email authentication configured
thanks for your fast support, yes the exif is ok.
Customer · 2021 · PHP EXIF and FTP resolved
yes it works now all good. Thanks a lot
Customer · 2021 · WHM responsiveness restored
It is okay now. Thank you so much.
Customer · 2021 · PHP version updated
Thanks, the site now works fine!
Customer · 2021 · Site functionality restored
after all I have been your customer for several years.
Customer · 2021 · Long-term customer praises support
Thanks you are the best:) 5 Stars:)
Customer · 2021 · Website access fixed
Your support team is the best i have ever seen.
Customer · 2021 · Server access restored
You guys are Superb! Thanks everybody !!!!!!!
Customer · 2021 · Control panel upgrade completed
firstly, I would like to thank you and your team for their support, you guys are excellent!
Customer · 2021 · OS upgrade planning support
Thanks for your great support guys! You rock!
Customer · 2021 · SSL installed after self-fix
Thank you very very very much .... :-) Great service as usual ....
Customer · 2021 · Email integration completed
Thanks a lot for restoring the account. I appreciate the quick help!
Customer · 2021 · Deleted account restored quickly
Amazing! Thanks for the fast response [name]. You guys are always amazing with customer support. Thank you
Customer · 2021 · Fast response to a question
Thank you so much for your top support.
Customer · 2021 · Malware check on website
Thank you again for your excellent support and quick response.
Customer · 2021 · Dedicated IP issue resolved quickly
Thank you for the update. Everything seems to working fine and my issue is resolved. Thank you for the great service!
Customer · 2021 · Storage upgrade completed
Thanks a lot!
Customer · 2021 · Support overnight during an attack
Fantastic, thanks for the quick response!
Customer · 2021 · PHP version changed quickly
You did a great job with the issues in this ticket!
Customer · 2021 · Dedicated server issues resolved
Fantastic, thank you, really appreciate the quick response.
Customer · 2021 · PHP extension installed quickly
Many thanks for your prompt support.
Customer · 2021 · SSL question answered promptly
Everything is working fine now Thanks for your excellent help!
Customer · 2021 · Memory configuration resolved
Thanks for your great service guys!
Customer · 2021 · ClamAV daemon issue resolved
Looking all good now. Thank you for taking care of everything, appreciate it :)
Customer · 2021 · RAM and disk upgrade done
thank You excellent work. Everything is ok now.
Customer · 2021 · Password-protected directory fixed
Thank you so much!!! Very good job.
Customer · 2021 · Requested PHP versions installed
Thank you for the quick and outstanding support.
Customer · 2021 · SSL installation completed
your help is really appreciated!!
Customer · 2021 · VM cloned successfully
Thank you very much for your fast response and processing of my migration.
Customer · 2021 · Migration processed quickly
Appreciate your help as always.
Customer · 2021 · CPanel license assistance
It is working fine again. Thank you for your technical help and thank you for the prompt response and solution that you have given me. Very well done.
Customer · 2021 · Email firewall block resolved
Overall, thank you for all the work and valuable information. It is greatly appreciated.
Customer · 2021 · Hosting plan consultation
Thanks for your fast response as always. I'll close this ticket.
Customer · 2021 · Solved by our engineers
thanks, everything works fine
Customer · 2021 · General service confirmation
Thank you very much for your quick reply and help with the two cpus
Customer · 2021 · CPU upgrade assistance
Thank you, I appreciate your help as always.
Customer · 2021 · VPS resource recovery
Thank you so much for one more time!
Customer · 2021 · Solved by our engineers
many thanks for the explantions, worked like a charm!
Customer · 2021 · DKIM signature setup
Thanks for solving this issue, much appreciated.
Customer · 2021 · SSL/TLS issue resolved
Thanks, I verified the last two domains and its all good!
Customer · 2021 · Domains verified post-migration
Thanks a lot i checked and it working fine now.
Customer · 2021 · Solved by our engineers
Thanks for your help it's working now.
Customer · 2021 · Email delivery resolved
All good, thank you for your help.
Customer · 2021 · Solved by our engineers
Thanks, its working fine now!
Customer · 2021 · Migration completed successfully
Thanks a lot for the excellent service and your help! You never ever disappoint! Thank you so much it's always a pleasure working with you!
Customer · 2021 · Server slowdown resolved, ongoing support
Thank you so much for your help, the performance is on a completely different level!
Customer · 2021 · Site speed improved with caching
Thank you very much! You are the best!
Customer · 2021 · Test install on new server
thank you so much for the great support you offer to me!
Customer · 2021 · New client account set up
I'm very glad to business with you guys who support your clients very well.
Customer · 2021 · Hosting plan upgrade accepted
Thanks a lot for that. Love the fast response :)
Customer · 2021 · Website down, fast fix
support here is beyond amazing.
Customer · 2021 · Email delivery resolved
Perfect, thanks [name] for working closely on this with me.
Customer · 2021 · Slow websites investigated together
I really appreciate your help. Thank you also for the very useful information.
Customer · 2021 · Long server migration handled patiently
Thank you [name]. This has been excellent support. Thank you very much. Website working well.
Customer · 2021 · Site migrated and working
Excellent, thanks a lot for the quick and effective support.
Customer · 2021 · Migration from old OS
Excellent job!. Thank you, I have managed to fix the errors too.
Customer · 2021 · Migrated accounts after PHP fix
excellent support. Thank You!
Customer · 2021 · Deleted folder restored
Thanks for all this work and checks, very much appreciated.
Customer · 2021 · Migration checks and fixes
You have been great and very helpful.
Customer · 2021 · Domains moved to new server
Thanks once again for the great support!!!
Customer · 2021 · Reseller migration discussed
Thanks for the pro-active monitoring, very much appreciated.
Customer · 2021 · Proactive memory alert handled
Thank you very much for your help with all of this, it's much appreciated.
Customer · 2021 · Plugin timeout resolved
I appreciate the fast response on this.
Customer · 2021 · Website restore done fast
Brilliant, thank you so much!
Customer · 2021 · WordPress configuration resolved
And thanks for your excellent support.
Customer · 2021 · Domain forwarding set up
Thanks for Great support team
Customer · 2021 · Bandwidth limit issue handled
A big thank you for the support. All is working well.
Customer · 2021 · Backup restored successfully
Thank you it is working fine now. Maybe needed some time. Thanks so much for the quick help :)
Customer · 2021 · DNS setting resolved
Thank you very much for your guidance around the migration process!
Customer · 2021 · Migration guidance
It seems to be working perfectly fine! Thank you very much for the time and effort.
Customer · 2021 · Server reinstallation
That's great - thank you! That's redirection means it's working again. Thank you guys for a great service - yet again : )
Customer · 2021 · Domain redirection fixed
Thanks so much for the co-operation and understanding, we appreciate it very much!
Customer · 2021 · Account billing support
You are right, cleared everything and is working perfectly.
Customer · 2021 · PDF redirection resolved
Everything seems to be working with the server. Thank you, for the quick response!
Customer · 2021 · Server monitoring alert resolved
These seem to have moved across fine, everything's working great.
Customer · 2021 · Account migration completed
Everything is OK Thanks for the great job.
Customer · 2021 · Solved by our engineers
It's working now. Thanks for the quick fix! By the way, all websites and cPanel feels much smoother and more responsive after the migration. Thanks.
Customer · 2021 · Smooth migration experience
Thank you for your super prompt response!!!
Customer · 2021 · CPanel access resolved
Excellent, all working fine now. Thank you!
Customer · 2021 · Domain configuration resolved
That is now working fine. Thank you for your help.
Customer · 2021 · Mail forwarding and DNS resolved
Great, thank you! Everything is working again.
Customer · 2021 · Firewall block resolved
Thanks, everything seems to be fine.
Customer · 2021 · PHP settings adjusted
It's working again now thank you.
Customer · 2021 · DNS issue resolved quickly
Thanks so much - working now
Customer · 2021 · Email delivery resolved
2020128 customers in their own words
You just made my life easier :) Thank you very much for your excellent support!
Customer · 2020 · Billing question resolved quickly
Perfect! You are geniouses! :) And thanks a lot...
Customer · 2020 · Website routing fixed
Damn you guys are fast. Thanks allot :)
Customer · 2020 · PHP version change done fast
Perfect cheers, thanks for the fast response on a bank holiday! Never had such prompt and effective support!
Customer · 2020 · Holiday support request resolved fast
Thank you for your assistance. You guys are the best.
Customer · 2020 · Extension enabled, site working
oh yeah!! thats so much better speed wise! Amazing!
Customer · 2020 · Upgrade noticeably improved speed
Thank you very much for your excellent support as always.
Customer · 2020 · CPU overload alert handled
Thank you so much, it work!!! Very professional and fast.
Customer · 2020 · Control panel access restored
As always, many thanks to you and the team for the quick response and fix.
Customer · 2020 · SQL error fixed quickly
fantastic, it is indeed working now! Thanks for all the great support as always!
Customer · 2020 · Backup job to cloud storage fixed
So while I could have saved you a little work, it has certainly not been wasted and it's good to know that we are ticking along on a server that's happy - many thanks for that.
Customer · 2020 · Server health check delivered
Great work as always. Thank you
Customer · 2020 · Email issue resolved
Thank you so much! I spent hours on trying to fix that issue.
Customer · 2020 · MySQL connection issue resolved
Amazing, thank you very much for your quick assistance.
Customer · 2020 · 500 error fixed quickly
Thank you for the great support
Customer · 2020 · SSL issue fixed
thank you for the outstanding service and report you sent as reply i really appreciate it!!
Customer · 2020 · Performance report delivered
sorry yes it works Thank you very much I really appreciate your fast support
Customer · 2020 · Fast fix on new domain
As always, thanks for your great service.
Customer · 2020 · Server migration completed
Thank you so much, all works fine, king regards v
Customer · 2020 · Site restored and working
Thanks [name], that's brilliant. Much appreciated.
Customer · 2020 · Email forwards fixed
Thank you very much [name] for the quick response, I appreciate it.
Customer · 2020 · Rollback done quickly
I appreciate your team's patience with us as we battled to identify the machine causing the issue
Customer · 2020 · Firewall IP block resolved
Thank you very much for you splendid assistance.
Customer · 2020 · SSL certificates issued
Thanks for your quick reaction and for fixing the problem. I am grateful for your help.
Customer · 2020 · Server filesystem issue repaired
Thank you so much for fast assistance
Customer · 2020 · VPS rebooted and restored
Thank you for your assistance. Looks like the issues are resolved. Much appreciated. :)
Customer · 2020 · Server warning alerts resolved
Thank you again for your assistance, it is much appreciated as always.
Customer · 2020 · Plugin conflict resolved
Perfect! Thank you very much for your preciuos support.
Customer · 2020 · PHP hosting parameters configured
Thank you for your help, and congratulations on your quick response!
Customer · 2020 · Server caching issue resolved
Now it is all ok! all it is working fine Thank you so much!
Customer · 2020 · Disk I/O bottleneck resolved
Thank you for the quick response and for increasing the limit. It works just fine now.
Customer · 2020 · Disk I/O limit adjusted
thank you for completing the task! everything is working as expected.
Customer · 2020 · Server disk space expanded
Everything's back to normal. Thank you so much!
Customer · 2020 · VPS boot issue resolved
Yes, that worked. Everything is back. Thank you very much for your patience!
Customer · 2020 · Database character encoding resolved
it works now. Thank you very much for your prompt reply.
Customer · 2020 · SSH connection established
Yes, now everything seems to be working fine! Thank you very much!
Customer · 2020 · Migration completed successfully
Everything working again! Thank you for the fast support!
Customer · 2020 · IP address unblocked
Awesome! That seem to work now Thanks!
Customer · 2020 · HTTPS mailbox redirect configured
Thank You, for Your prompt solution. Everything is fine now.
Customer · 2020 · Email DNS records fixed
Thank you very much! Everything is working well now yes.
Customer · 2020 · Staging site fixed
Thanks for the tip, htaccess file did the trick :)
Customer · 2020 · Rewrite rule configuration solved
Thank you very much, its working now ;)
Customer · 2020 · Account disk space resolved
Thanks, yes everything working fine.
Customer · 2020 · Storage upgrade migration completed
I would like to take this occasion to thank you for the excellent service provided, without your help I would have been in a mess.
Customer · 2020 · 403 error site restored
Wow! Many thanks.
Customer · 2020 · Session issue diagnosed by support
Thank you all for your great help with securing te website! I hope the hacks disappear now..
Customer · 2020 · Site secured after hack
How on earth did you manage to do that so quickly!?!? There a lot of "stuff" to copy over!
Customer · 2020 · Server migrated faster than expected
You guys are amazing and thanks allot for making everything better :)
Customer · 2020 · Speed improved before deadline
The new plesk seems amazing !!You can do a lot of things !! Thanks for your support !!
Customer · 2020 · Control panel upgrade completed
Many thanks to you and all of your wonderful team
Customer · 2020 · Billing and server migration
Thank you very much for the top support! Appreciate it.
Customer · 2020 · Client mail and website fixed
Your support is awesome, please continue that way :D
Customer · 2020 · Hotel site issue resolved
Thank you very much for great support and help getting everything solved!
Customer · 2020 · Domain registration issue resolved
Thanks for the awesome help!
Customer · 2020 · Malware plugin removed
Thank you, I appreciate your prompt support as always.
Customer · 2020 · Server restored, prompt support
Hurrah! Thank you so much. It seems to work
Customer · 2020 · Cron job configuration resolved
Great service from you guys - thanks very much!
Customer · 2020 · Server performance restored
I appreciate all your help!
Customer · 2020 · WordPress and email set up
thank you for the migration. Generally, the process was smooth. Congratulations for your process. Some remarks, that may help other customers: - the sites now live in /home1 partition and not in /home, so you should warn the users for the change.
Customer · 2020 · Shared accounts migrated to new server
Thanks for the very efficient service [name] - much appreciated
Customer · 2020 · Server down, quick recovery
Many thanks for such a fast response, really appreciate it. I'll look into other causes. Thanks again.
Customer · 2020 · Slow site: fast response
Thanks you for getting back to us so quickly.
Customer · 2020 · Potential hack, quick response
It works now. Thanks a lot for the fast response :)
Customer · 2020 · Missing PHP class fixed fast
It was a wonderful and "smooth" experience with you guys migrating my server, copying files, and operate a new server etc..
Customer · 2020 · Smooth server migration completed
We hace done a check and everything seems fine! Thanks once again for your great support!
Customer · 2020 · Web server restored quickly
Thanks for everything, great work.
Customer · 2020 · Service alert handled, IP swapped
Thanks for the first class support, as always.
Customer · 2020 · Email server upgrade completed
Yes, this URL is what I needed, and access works now. Thanks very much for the quick support
Customer · 2020 · Admin login access restored
Everything is fine now. Thank you very much to all of you for your kind support
Customer · 2020 · Hosting setup completed
everything seems to work perfectly, thank you very much.
Customer · 2020 · PHP and database upgrade completed
excellent support! This was really helpful.
Customer · 2020 · Firewall IP block diagnosed
Thanks a lot for quick response and fix, very much appreciated.
Customer · 2020 · PHP extension issue resolved
It appears to work now, thank you for the quick response :)
Customer · 2020 · VPS service responsiveness restored
thanks - the new ftp is working fine helped adding the right username ..DOH!
Customer · 2020 · FTP account access resolved
It's good now. Thanks for the fast response It's much appreciated
Customer · 2020 · PHP extension enabled
Thanks very much for your very prompt service.
Customer · 2020 · Disk usage audit provided
it works now as expected. Thank you very much for the fast support.
Customer · 2020 · PHP error resolved
Superb, this is very helpful.
Customer · 2020 · Email DMARC record configured
Thank you very much! Everything is good on our side as well.
Customer · 2020 · Solved by our engineers
Thanks for the quick support. I can access it now.
Customer · 2020 · Firewall IP whitelist updated
Awesome. Thanks a lot. That was it.
Customer · 2020 · External mail routing resolved
Thanks for the quick response, we tested it and it works!
Customer · 2020 · Email delivery fixed quickly
thank you for the speedy response, all seems ok so far.
Customer · 2020 · HTTP 500 error resolved
Server details seems to be working now, thanks :)
Customer · 2020 · VPS portal sync resolved
It's working now, thank you very much!
Customer · 2020 · SSL certificate fixed fast
Great, all working thanks :)
Customer · 2020 · Server hostname configured
It's always a huge relief knowing you guys are always quick to look into problems.
Customer · 2020 · Quick response to website error
You guys are the best! Your company's support (that means you and your coworkers) is one of the best I have ever seen! Keep it up!
Customer · 2020 · SSL stuck, fixed same day
Thank you so much for the fast response. I love it :)
Customer · 2020 · License activated fast
it was amazing!
Customer · 2020 · Site restored after domain move
Thank you! So, we have tested everything and all the systems see to function correctly. We updated our DNS records yesterday and they have already propagated to point to the new server. All in all, the migration has been successfully completed!
Customer · 2020 · Migration to new cloud platform
Thanks a lot [name]! You've been more than helpful!
Customer · 2020 · Website setup assistance
Thank you for the awesome support, as always - really appreciated :)
Customer · 2020 · Folder recreated from backup
First class, appreciate the prompt and efficient support as always.
Customer · 2020 · SSL installed promptly
Thank you very much for you fast support! Really appreciate it!
Customer · 2020 · New account and DNS fast help
All is fine - all websites working fine. Thanks a lot - seems to running faster than before too.
Customer · 2020 · VPS migration, faster after move
Excellent support as usual.
Customer · 2020 · Routine request handled
I appreciate your help with everything!
Customer · 2020 · Disk warning handled
Thanks for the great service!
Customer · 2020 · Solved by our engineers
Thank you very much for the excellent support.
Customer · 2020 · Backup and site upgrade completed
You were awesome this time, [name]. Thanks!
Customer · 2020 · Subdomain config and SSL fixed
I will close this ticket. Thanks for the great service!
Customer · 2020 · Website restored from backup
Thank you I appreciate the fast response and fixing the issue.
Customer · 2020 · Database error fixed quickly
That has been really easy. Thank you to both you and [name].
Customer · 2020 · Multi-domain migration, smooth
I really appreciate this [name] form your side.
Customer · 2020 · Email collection help from accounts
I appreciate you setting up everything for me.
Customer · 2020 · WordPress and email set up
your support is AWESOME and I will write it in review.
Customer · 2020 · Solved by our engineers
now everything is cristal clear, I really appreciate your your detailed reply.
Customer · 2020 · Domain forwarding setup clarified
The new server seems to working perfectly :) Thank-you and your team so mucjh for your assistance with this migration, and making it so plainless for us.
Customer · 2020 · Smooth VPS migration completed
Thank you for the quick fix. It is perfect now.
Customer · 2020 · Staging upload limit resolved
Thank you for all the help today! Everything went along nicely and with no major problems.
Customer · 2020 · MySQL server upgrade completed
everything is working as it should. I appreciated your assistance today.
Customer · 2020 · Server migration completed
Super, thank you very much. Excellent support as usual.
Customer · 2020 · Solved by our engineers
Thanks a lot, very much appreciated! To let you know, just recreated the account and checked, everything is just fine.
Customer · 2020 · DNS zone deletion
thank you for your quick reply and the assistance in general.
Customer · 2020 · Technical inquiry resolved quickly
Speed is back to normal now. Thanks for the quick fix.
Customer · 2020 · Performance bottleneck resolved
Thank you very much for your speedy help. Hopefully all will be OK now.
Customer · 2020 · Site analytics issue resolved
Thank you very much... It all seems to be working smoothly now...
Customer · 2020 · Server load issue resolved
Thank you very much for your quick help! I restored the tables successfully.
Customer · 2020 · Database backup restored
Thank you very much! Everything is working now as it should.
Customer · 2020 · Server connectivity restored
It works again. Thanks a looooot!!
Customer · 2020 · Solved by our engineers
Excellent, thanks for the clarification and fast response!
Customer · 2020 · Billing inquiry answered fast
Now everything works, including the SSH access :)
Customer · 2020 · SSH access configured
Thanks guys! All working now : )
Customer · 2020 · Account migration completed
Everything is working perfectly. Thank you for your help.
Customer · 2020 · Database upgrade completed
It's working. Thanks a lot for your quick response.
Customer · 2020 · MySQL interface issue fixed
The site seems to be back up now! Thanks
Customer · 2020 · SSL certificate issue resolved
All tested and working fine. Thank you
Customer · 2020 · Email delivery issue resolved
2019110 customers in their own words
SIMPLY PERFECT ! Was astonished by the fact that you even made the change on the PHP Version... This is so unusual to say this in our range of business that I am glad to say it again : SIMPLY PERFECT.
Customer · 2019 · PHP version update handled
Thank you for the best support I have ever had when it comes to hosting providers and I have been roaming around!
Customer · 2019 · Spam stopped, best support ever
That is the best news I hear since the past 12 days, Thank you very much, I really appreciate it.
Customer · 2019 · Billing enquiry resolved
Thank you [name], you are the best!
Customer · 2019 · WordPress site moved to new host
Awesome work as usual. You guys are the very best!
Customer · 2019 · New domain set up
Thank you all for your efforts !!!! You are the best !
Customer · 2019 · Mail security patch rollout
Wow, thank you!!! Awesome service.
Customer · 2019 · Sandbox environment set up
You're awesome :) Thanks for the quick response.
Customer · 2019 · Domain setup finished quickly
Fantastic, I'm seeing the SSL in place now. Many thanks for the quick response, [name].
Customer · 2019 · AutoSSL fixed quickly
I am more than happy with your service, the help response is fantastic.
Customer · 2019 · Hacked site cleaned, fast help
All good now. Superb service as always.
Customer · 2019 · MySQL issue fixed
Thanks for your fabulous support!
Customer · 2019 · SSL warning resolved
First class, many thanks.
Customer · 2019 · Disk cleanup guidance
That's fantastic. Thank you very much for your help.
Customer · 2019 · Backup created successfully
Thanks a lot for the explanations and very helpful responses!
Customer · 2019 · DNS question answered helpfully
great job, everything works perfectly.
Customer · 2019 · PHP upgrade completed smoothly
Thank you very much for your help You are great! keep up the good work!!! :D
Customer · 2019 · Disk usage assistance
All sorted now. Sorry for bothering ye guys with that one as I should have seen it :)
Customer · 2019 · Database connection issue resolved
Everything seems to be working fine now and client sync is indeed fixed. Thanks a lot for the fast support.
Customer · 2019 · Slow sites and sync fixed fast
Many thanks, Great support.
Customer · 2019 · Server down, fixed
All good now! Thank you for the fast support yet again.
Customer · 2019 · Resolved live chat issue
Thanks for setting up the sites for me. I really appreciate it.
Customer · 2019 · Site setup completed
Thanks for the fast response.
Customer · 2019 · Site loading issue resolved
Great, thank you very much! All good, I can do the rest, thank you!
Customer · 2019 · Web compression configured
again thank you very much for your quick reply as allways :-)
Customer · 2019 · Permissions error resolved
I want to thank you again for your quick handling.
Customer · 2019 · Database service restored
Greatly appreciate the prompt response, I'll close the ticket.
Customer · 2019 · Connection timeout resolved quickly
Thanks for your actions. A++ support as always.
Customer · 2019 · PHP configuration resolved
Fantastic, all working as expected now.
Customer · 2019 · PHP email delivery fixed
As usual, excellent service.
Customer · 2019 · SSL certificate handled
Everything is good ! Thank you very much!
Customer · 2019 · SSL issue resolved
thank you for the explanation and the very quick resolution.
Customer · 2019 · Server responsiveness restored
it is back now, thank you for the quick resolution.
Customer · 2019 · Server responsiveness restored
Everything works fine! Thank you so much!
Customer · 2019 · Solved by our engineers
Thank you, both issues are working now.
Customer · 2019 · Control panel issues resolved
Now it seems all working! Thank you!
Customer · 2019 · Solved by our engineers
everything works fine, thanks !
Customer · 2019 · Storage mounted successfully
On the other side, you are the best hosting providers we have ever encountered with perfect services.
Customer · 2019 · Customer praised service while exploring options
Thank you so much, [name] - you have gone way beyond and we really appreciate that!
Customer · 2019 · Went beyond the request
Thanks! You guys are the best.
Customer · 2019 · Email sending fixed
Tony, you rock! Many thanks!
Customer · 2019 · Upgrade completed quickly
Thank you very much. You are the best guys.
Customer · 2019 · SSL issue resolved
Your customer service is just so good.
Customer · 2019 · Excellent customer service
Thank you and as always great and polite support team.
Customer · 2019 · SSL certificate assistance
Thanks for your support! You guys are awesome :)
Customer · 2019 · Support with server issue
Ok excellent. It is a better Day today... :) Everything is working like a charm.
Customer · 2019 · WordPress error resolved
Thank you, excellent service as always!
Customer · 2019 · Security update completed
Everything seems to be just perfect for now. Thanks a lot for your immediate response and the solution provided!
Customer · 2019 · Performance issue fixed immediately
All seems to be working fine :) thanks for being on standby.
Customer · 2019 · Launch-day standby support
thank you very much for you speedy help! I could restore the data.
Customer · 2019 · Database table restored
Thanks a lot for fast and great support!
Customer · 2019 · Malicious admin user cleaned up
Thank you very much. As usual, excellent service.
Customer · 2019 · Certificates installed, excellent service
Thanks so much for your prompt help with this.
Customer · 2019 · Let's Encrypt fixed promptly
Thanks for the 1min response time, really impressive. Everything works fine now and I have updated my wordfence rules.
Customer · 2019 · Solved by our engineers
Thanks for the help over the past few days guys. Much appreciated.
Customer · 2019 · Secure file access restored
Thank you very much. I have copied file you can delete it. thank you again for great support
Customer · 2019 · Email access logs provided
thank you for your fast and professional support. Much appreciated!
Customer · 2019 · Reverse DNS record set
Thank you for the response and the reassurance, it is much appreciated.
Customer · 2019 · Web server configuration fixed
Everything seems to be working, thank you for the flawless migration.
Customer · 2019 · VPS migration handled
Everything is perfect now. Modules seem also ok - I don't get any other messages about this. Thank you!
Customer · 2019 · PHP version and modules updated
everything is as expected. Thank you very much for your fast help.
Customer · 2019 · SSL certificate fixed fast
Thanks very much, your help today is much appreciated
Customer · 2019 · Remote database access configured
thanks very much for your help, much appreciated.
Customer · 2019 · Email issue resolved
Appreciate your prompt action and the suggestions :)
Customer · 2019 · Performance bottleneck resolved
Worked now. Thank you. Perfect as always.
Customer · 2019 · MySQL database access configured
Thanks for the quick actions! I can see the load is back to normal again and I was able to restart MySQL.
Customer · 2019 · High load resolved
everything's working properly now. I noticed immediately after you fixed it.
Customer · 2019 · Web server configuration fixed
Thank you!! It's working again. Nice!!
Customer · 2019 · Server access restored
Thanks very much. I've rebooted again and it's all good.
Customer · 2019 · Network interface config fixed
Yes, it is working again. Thank you very much!
Customer · 2019 · File transfer access restored
Everything is back to normal, thank you!
Customer · 2019 · Backup restoration completed
Thank you very much, all good and set.
Customer · 2019 · Solved by our engineers
Thanks a lot guys. Its all good now.
Customer · 2019 · Database connection error resolved
Everything works fine now! You may want to close the ticket.
Customer · 2019 · Solved by our engineers
World and planets best hosting company.
Customer · 2019 · Prospect praised the host
Great! It works!!! Huge thanks for amazing support and result!
Customer · 2019 · Domain issue resolved, amazing support
This is fantastic, so thank you very much I'm so pleased this has happened so quickly.
Customer · 2019 · Test site duplicated quickly
Super [name], this is exactly what I was looking for.
Customer · 2019 · Domain setup explained clearly
Thanks a lot! Everything seems to be just perfect! Thanks a lot guys, you are the best! Best
Customer · 2019 · New SSL purchase installed
It seems fine, thanks a lot. Your support is precious.
Customer · 2019 · Database restored from backup
Thanks again - your support and solutions are always very quick and helpful!
Customer · 2019 · Website fix, quick and helpful support
Thanks for your help, patience, and understanding [name]. It's greatly appreciated.
Customer · 2019 · Website performance support
Really appreciate the high quality support you provide.
Customer · 2019 · Quick live-chat help on DNS and SSL
Thank you all for your efforts and for your explanations in every aspect. I really appreciate you help. Thank you !!!
Customer · 2019 · Patch rollout with clear explanations
Awesome thanks for the fast response. Looks to be good now.
Customer · 2019 · Unresponsive server fixed fast
Thank you! Really appreciate you doing that for me :)
Customer · 2019 · Server down, quickly sorted
Fantastic, that's perfect. Thanks for the quick solution ;)
Customer · 2019 · Hosting account reactivated
Thanks as always for your great support!
Customer · 2019 · SFTP access restored
Thanks for your quick assistance, great work!
Customer · 2019 · Plan migration pricing fixed
You guys have a superb customer service..
Customer · 2019 · Account billing assistance
I appreciate your team getting everything back online.
Customer · 2019 · Solved by our engineers
Thank you for this find. I think its fixed the solution - there are no sender verify errors anymore. Ill keep an eye and let you guys know. Excellent work.
Customer · 2019 · Mail bounce root cause found
Thank you for your efforts and for your informational messages. I appreciate that. Thank you !!!
Customer · 2019 · Security patch with clear updates
Thank you for your quick response!
Customer · 2019 · Email reputation issue resolved quickly
it is working fine now. Thank you for your prompt support as usual :-)
Customer · 2019 · Error 500 resolved
Thanks for your help, it's much appreciated!
Customer · 2019 · Site restored during attack
Yes, I can confirm our site is back live. Thank you for the quick response!
Customer · 2019 · Solved by our engineers
OK they both seem to be working now, thanks very much for the help
Customer · 2019 · Domain configuration resolved
everything works fine, once again thank you so much
Customer · 2019 · DNS issue resolved
Thank you for the quick response. Everything seems to be getting back to normal.
Customer · 2019 · Solved by our engineers
It works great. You guys always do a super job!!
Customer · 2019 · Solved by our engineers
Yes, it works, all fixed. Thank you!!!
Customer · 2019 · Fixed disk space issue
All good. Everything checks out for now. 10/10
Customer · 2019 · Email and reverse DNS configured
Now everything works fine again. Thanks for your quick response.
Customer · 2019 · Server update hang resolved
Thank you for the quick reply and help. I am all set for now.
Customer · 2019 · SSL certificate configured
Everything seems to be working now, thank you very much!
Customer · 2019 · VPS console responsiveness restored
Thank you for the update. All works great.
Customer · 2019 · MySQL version upgrade
It works fine now, thanks for the help!
Customer · 2019 · Subdomain setup resolved
Thanks for the quick fix, it's ok now.
Customer · 2019 · Web access restored
Working again! thanks for the help.
Customer · 2019 · Firewall IP block lifted
201866 customers in their own words
You are amazing, thanks for your help 10************* service
Customer · 2018 · Solved by our engineers
Thanks for your awesome help.
Customer · 2018 · Solved by our engineers
Thank you so much. You are perfect at any support and service. I am glad to work with you guys.
Customer · 2018 · Corrupted site file restored
Anyways thanks again for the awesome support.
Customer · 2018 · WordPress image upload fixed
Thanks for all the help. I really appreciate it.
Customer · 2018 · Site migration DNS guidance
Thanks for monitoring the situation and many thanks for the very fast response
Customer · 2018 · Traffic spike monitored and stabilized
Thank you very much for your efforts. Much appreciated.
Customer · 2018 · MySQL service issue resolved
Anyway, thank you for the excellent support and such a smooth transition.
Customer · 2018 · Smooth PHP version upgrade
Ah, ok. Seems to work again, rsync is in progess. Doing some more tests tomorrow. Thanks again for your help, I really appreciate it
Customer · 2018 · Rsync access enabled on server
Thank you very much for the quick response! We checked it and everything seems ok so we won't need anything else.
Customer · 2018 · Database import completed quickly
I have checked it and all seems to be working fine now. Thank you very much for your support.
Customer · 2018 · Proactive SSL warning resolved
It appears to be working now. Thanks very much for quick response.
Customer · 2018 · WordPress image upload issue fixed
It works now. Thank you for your great support!
Customer · 2018 · Solved by our engineers
The issues seem to be all resolved now. Thanks again for the excellent support!
Customer · 2018 · Server setup errors resolved
This works like a charm now! :)
Customer · 2018 · Email delivery fixed quickly
it all seems to be working fine. Thanks very much for your help.
Customer · 2018 · Solved by our engineers
Works great now, thanks a lot.
Customer · 2018 · Firewall alert resolved on server
Thank you for the fast response! All looks good on my end.
Customer · 2018 · Automatic HTTPS redirect configured
Thanks a lot for fixing the issue, much appreciated.
Customer · 2018 · PHP modules enabled promptly
Now everything is Ok. Thank you for the support!
Customer · 2018 · DNS issue resolved quickly
thank you very much everything works fine.
Customer · 2018 · Outbound email delivery restored
Thank you, it works fine now :)
Customer · 2018 · Email delivery fixed
Fantastic. Appreciate the support. Your team never fails to impress.
Customer · 2018 · Solved by our engineers
Many thanks for another excellent job - all looks to be fine at this stage but we will continue to monitor.
Customer · 2018 · Control panel upgrade completed
Many thanks for your great service and support! Everything works fine now!
Customer · 2018 · Migration handled smoothly
thank you for your fast support . i appreciate your support.
Customer · 2018 · Database connection restored
Thank you for your prompt excellent service.
Customer · 2018 · Hosting account request handled
The migration have gone perfectly and all is working as expected.
Customer · 2018 · VPS migration completed smoothly
Excellent, many thanks. Good work!
Customer · 2018 · SSL certificate fixed fast
Yes the problem is fixed. Thank you very much for your help. You have excellent support.
Customer · 2018 · DNS and email issue resolved
You were therefore right, now everything works correctly. Thank you for your precious and timely support.
Customer · 2018 · Image upload error resolved
everything works fine so far, if any other support needed I ll reopen the ticket :) thanks a lot !
Customer · 2018 · Control panel license configured
thank you very much for the fast assistance. Everything works again.
Customer · 2018 · Kernel repaired and server booted
Its working now. Appreciate your support and help
Customer · 2018 · Filesystem check and recovery completed
Thanks very much guys. Really appreciate it.
Customer · 2018 · VPS plan upgrade handled
Thank you very much for the quick response!! Everything seems to work properly.
Customer · 2018 · Email sending issue resolved
Everything is ok now. I reinstalled the site and restricted any registration and disabled all forms. Thank you very much for your help.
Customer · 2018 · Form spam issue resolved
Thanks for your prompt action, glad the server is doing well.
Customer · 2018 · Kernel upgrade and health check
I can connect now via regular FTP. Thanks for your quick help.
Customer · 2018 · FTP connection restored
Everything is settled now. Thank you for prompt action.
Customer · 2018 · Account billing inquiry resolved
Problem has been solved. Thanks for your quick help!
Customer · 2018 · Control panel access restored
Everything is back online, thanks for your help.
Customer · 2018 · Firewall IP block cleared quickly
Yes it is working now! thank you very much
Customer · 2018 · Server cURL package updated
Thank you for this prompt fix.
Customer · 2018 · PHP warnings resolved
Awesome, looks all good now indeed! Thanks for the very swift support :-)
Customer · 2018 · Filesystem repaired and server restored
Fantastic, that's just what I was looking for. Thanks for your help.
Customer · 2018 · PHP upload settings updated
We really appreciate your help and support.
Customer · 2018 · Recovered after malware cleanup
Thank you very much for the quick responses good job guys :)
Customer · 2018 · Server migration assistance
Thanks for enabling Gzip. That was something I planned to do but wasn't sure how (I know my way around, but I'm no IT guru). Thanks for the Leverage browser caching also.
Customer · 2018 · Compression and browser caching enabled
We have had no further issues today, thanks for the great service
Customer · 2018 · Server memory issue resolved
Thanks a lot once more for the amazing support.
Customer · 2018 · CPanel setup on new VPS
thank you for your prompt service - excellent as usual
Customer · 2018 · MySQL database upgrade completed
Thanks, it is working fine now. Appreciate your immediate response.
Customer · 2018 · WordPress database connection fixed
Many thanks! Everything works fine now: the subdomain is ok and also the connection with FTP :)
Customer · 2018 · Subdomain and WordPress setup
We confirm that everything works successfully. Thank you very much.
Customer · 2018 · HTTPS redirect fixed
all seems OK, your efforts are much appreciated
Customer · 2018 · Solved by our engineers
Thank you so much, they seem to be ok.
Customer · 2018 · DNS records corrected quickly
Thank you once again for your excellent support!
Customer · 2018 · Server file recovery completed
Thank you for your quick reply. That worked perfectly fine.
Customer · 2018 · HTTPS redirect configured quickly
Thank you very mutch for your help! Everything works fine now
Customer · 2018 · Domain redirect configured
Everything seems back to normal. Thanks for your fast support.
Customer · 2018 · Read-only filesystem repaired
thank you for the instant response. Now it works fine.
Customer · 2018 · Account transfer issue resolved
Nice, up and working again! Thanks for your effort
Customer · 2018 · Control panel service restored
Thanks a lot for your help and fast response.
Customer · 2018 · Mail service monitoring enabled
Everything is fine! Thanks a lot!
Customer · 2018 · SSL installation completed
Everything works now! Thanks!
Customer · 2018 · Email migration settings resolved
201747 customers in their own words
Thank for your best help, your support is the best point that I sellected you 5 years ago for my websites.
Customer · 2017 · Server optimization and long-term support
we are very satisfied with your service, you are very professional.
Customer · 2017 · Reseller account onboarding
My deepest thanks for your assistance. Top notch as always.
Customer · 2017 · SSL certificate setup
Firstly, let me say thank you for the excellent service you guys have provided. We suffered with poor hosting for over 2 years before joining you guys and since then, we've hardly had a single problem.
Customer · 2017 · Site performance check
Top notch support, as usual!
Customer · 2017 · VPS console login restored
thank you very much for your efforts, I truly appreciate the fine support you guys always give me.
Customer · 2017 · Web server header configuration fixed
Thanks for the great support once more
Customer · 2017 · Performance investigation
It all seeems to be working fine now. Thanks so much to you and your team for all your help.
Customer · 2017 · Email delivery fixed quickly
everything seems to work fine, great job, thank you!
Customer · 2017 · SSL certificate installed cleanly
great work. It seemed easy at the beginning but I couldn't risk it to mess things up Thank you
Customer · 2017 · SSL security vulnerability patched
Thank you so much, really appreciated.
Customer · 2017 · Email issue resolved
Thank you very much for your quick response. This fully resolves my issue.
Customer · 2017 · Spam filtering configured quickly
It was excellent and quick repair
Customer · 2017 · Server network configuration fixed
Many Thanks for the fast response!
Customer · 2017 · Server account transfer
Now the issue is fixed.. thanks for your quick support
Customer · 2017 · Server timezone configuration fixed
Thanks for the swift response. its working now.
Customer · 2017 · Remote server access restored
I really appreciate your time and patience on this. I am completely stressed and understand that this is probably pretty simple stuff for you guys.
Customer · 2017 · Guided DNS and security setup
Thanks for the ultra fast response! I am really glad the problem is solved.
Customer · 2017 · Firewall IP block resolved
Excellent! Thanks for such fast support!
Customer · 2017 · Reverse DNS configured quickly
Excellent work!!!!!!!!!!!! Thank you we are able to connect now.
Customer · 2017 · Remote access port configured
Thank you. All sorted now. You were a huge help.
Customer · 2017 · Email client configuration resolved
thank you for the swift response and solution provided, as always
Customer · 2017 · Email IP blacklist resolved
Thank you very much. Yes, perfect. It looks like my user management plugin is working now.
Customer · 2017 · PHP plugin issue resolved
Great thanks, all working and seems to have fixed Visual Composer plugin. Super!
Customer · 2017 · WordPress plugin issue resolved
All seems to be fine as far as I can see. I'll do some more extensive checking before closing the ticket, but we seem to have no issues. Thanks very much for your help and for your very efficient work.
Customer · 2017 · Plesk upgrade and SSL setup
Thanks for your quick response and action. (We must have replied at the same time).
Customer · 2017 · Database errors resolved quickly
Great thanks for your help, as you know the Linux side isnt my strong point and I only ever log a ticket when I've got a real problem I don't know how to solve.
Customer · 2017 · Security check and FTP restored
Yes, it is working now. Appreciate your prompt assistance.
Customer · 2017 · Filesystem issue resolved
Everything works as it should. Thank you very much for support.
Customer · 2017 · SSL certificate activation
Thank you for the quick response and for the detailed answer.
Customer · 2017 · Database performance issue diagnosed
everything is working now. Thank you for your help.
Customer · 2017 · Account transfer completed
Ok it's all working now, thank you very much!
Customer · 2017 · PHP upgrade completed
I really appreciate it this is so great having a managed service :)
Customer · 2017 · Server setup and migration handled
Please give my wholehearted thanks to all that helped me. 10/10 for the support.
Customer · 2017 · Disk quota and account assistance
Thank you for the help. Not sure what you did, but I just checked and the shopping cart is working now (for the first time in 3 months!). So thank you.
Customer · 2017 · Shopping cart issue resolved
Thank you so much guys, really appreciate it.
Customer · 2017 · Unresponsive server recovered quickly
Thank you - you guys are fantastic.
Customer · 2017 · Email reverse DNS fixed
It's working now. Thank you so much. That was fast!
Customer · 2017 · Firewall rule block resolved
Everything seems fine at first glance. Thanks a lot for your good work!
Customer · 2017 · Account consolidation migration
The ftp is working now. Thanks for the fast and perfect support.
Customer · 2017 · FTP connection issue resolved
Everything seems to be fine today. I did not get any more of the error messages. Thank you again for all your help, and for responding so quickly to my issue. It was very much appreciated.
Customer · 2017 · Solved by our engineers
Thank you for prompt handling of the request! Looks like everything is ok.
Customer · 2017 · SSL certificate installed
Thank you very much for so quickly resolving the issue. The site works fine now again. Great support. :)
Customer · 2017 · Blocked IP resolved quickly
Super! Thanks a lot, everything is back online!
Customer · 2017 · Deleted files backup restore
Thanks for your great help! It worked!
Customer · 2017 · SMTP mail routing fixed
Thanks a lot for your help. Everything is working fine now.
Customer · 2017 · DNS propagation issue resolved
Thank you so much. I have verified and it works.
Customer · 2017 · SPF and DKIM records configured
201646 customers in their own words
Thank you for such quick responses, that's why you're the best hosting company :)
Customer · 2016 · Domain privacy protection enabled
Hugely grateful as always for your excellent support.
Customer · 2016 · File system check scheduled
I want to say that I am very happy with your support speed and quality.
Customer · 2016 · Plan upgrade consultation
Everything is ok, and Great Support :)
Customer · 2016 · SSL configuration cleaned up
Your support is quick, we appreciate that ;)
Customer · 2016 · Database connection limit diagnosed
So far so good. Thank you for support and your time. Keep up the good work, very satisfied with all you guys.
Customer · 2016 · Proactive server resource check
Thanks a lot! Also cheers for fast response and resolving the issue.
Customer · 2016 · PHP compression settings configured
thanks for your support, i've configured the email settings as you advised me and it seems to be working fine.
Customer · 2016 · SMTP email settings configured
indeed now it works fine. Thank you very much for your assistance.
Customer · 2016 · Site availability verified
great job and thanks for restoring the system!
Customer · 2016 · Boot partition recovery after update
Thanks a lot for your help. It all seems to be working fine now.
Customer · 2016 · Crashed database tables repaired
Thank you for your help. Everything is working fine again.
Customer · 2016 · Remote access restored via console
Thanks for resolving our domain connectivity issue.
Customer · 2016 · Managed DNS configuration resolved
Thank you for your prompt action and help.
Customer · 2016 · Malware scan completed promptly
Thank you - it's working fine now.
Customer · 2016 · Mail service configuration fixed
Thanks for the quick response.
Customer · 2016 · Domain alias added quickly
Thank you, best support ever!
Customer · 2016 · Subdomain redirect configured
Always with the key solution.. thanks a lot, it works fine now.
Customer · 2016 · Domain alias configuration resolved
Great job... thanks a lot - it's running a little faster now
Customer · 2016 · MySQL and server tuning completed
And again, thank you for the fantastic service!
Customer · 2016 · Backup archive prepared for transfer
Looks like all is working fine ! Will do some more checking but looks great.
Customer · 2016 · WordPress database restored
Thank you and your team for being great.
Customer · 2016 · Upgrade billing credit applied
Thank you again for prompt responses. i really appreciate this.
Customer · 2016 · Hosting package guidance provided
Thanks for your quick response and for pointing me in the right direction.
Customer · 2016 · External DNS issue diagnosed fast
it seems to be working fine now. thank you for your quick support
Customer · 2016 · PHP process limit resolved
Perfect, now everything is back to normal :)
Customer · 2016 · Email account access restored
This is great - thanks for the fast help!
Customer · 2016 · Reverse proxy configuration fixed
Yes it is working again, thank you for the fast response.
Customer · 2016 · Server access restored quickly
Thank you for your fast response and resolution.
Customer · 2016 · High server load resolved
Thank you for your fast reply and actions.
Customer · 2016 · Compromised mailbox secured quickly
Thanks for rectifying the issue.
Customer · 2016 · Site login redirect fixed
I am very happy with your very good service!
Customer · 2016 · SSH key authentication enabled
Thank you for your superb support.
Customer · 2016 · Disk space and update resolved
I really appreciate your help and great support.
Customer · 2016 · Kernel upgrade and tuning completed
Thank you for your prompt replies! I really appreciate that. Especially on Sundays :)
Customer · 2016 · DKIM email authentication configured
I appreciate you looking into this for me - all is good :)
Customer · 2016 · Login security check completed
Brilliant!! I now have access to the control panel. Thank you very much.
Customer · 2016 · Control panel access restored
new site is working fine and thank you again for swift support.
Customer · 2016 · Domains pointed to new server
This ticket can be closed, I'm all good now, thank you for your time.
Customer · 2016 · Upgrade billing question clarified
All seems good now. Thank you so much for this.
Customer · 2016 · Account disk quota adjusted
Wow, that's excellent. Means I just have to do a monthly sitegrab and keep for a year on my end. =)
Customer · 2016 · Daily backup retention explained
Excellent, things seem to be working again now. Thanks! :)
Customer · 2016 · Memory exhaustion issue resolved
Great - working perfectly now. Thanks for all the help!
Customer · 2016 · New domain setup completed
Thank you for the quick response, as always :)
Customer · 2016 · Billing inquiry answered quickly
Great! It works fine. Thanks very much.
Customer · 2016 · Reverse DNS record configured
Everything is fine. Thank you!
Customer · 2016 · Site backup restored quickly
201544 customers in their own words
first of all - you are the best support team I have ever witnessed!
Customer · 2015 · Migration to new domain
as always you're perfect, I'll let you know if the problem of overloading of cpu will recur again.
Customer · 2015 · High CPU load resolved
Thanks for doing everything so fast, on a Saturday.
Customer · 2015 · Weekend domain migration completed
I want to thank all of your team for a great work and assistance in transferring hosting and domain to your company. I am very satisfied with your services and happy with my choice of moving here.
Customer · 2015 · Hosting and domain transfer
I don't know what those settings mean but thank you for fixing the server. I really appreciate it.
Customer · 2015 · Internal server error resolved
It has been like always superb support for the transfer and all the configurations we needed.
Customer · 2015 · Dedicated server transfer completed
many thanks for your prompt attention - as always!
Customer · 2015 · Email delivery issue diagnosed
As ever I really appreciate your help
Customer · 2015 · Server access control configured
Just a quick thanks, everything is working fine. 5 star service all around!
Customer · 2015 · Additional IP configuration and setup
Thank you very much for all the help and quick response.
Customer · 2015 · Firewall IP block resolved
Ok, everything working fine, thank you very much for your support.
Customer · 2015 · Mail services and DNS configured
Thanks for what you have done, and for doing it so efficiently.
Customer · 2015 · Storage and kernel upgrade completed
It is working! Much appreciated.
Customer · 2015 · Account migration completed
Thanks for the addition and the great support.
Customer · 2015 · Reverse proxy configuration
Thank you, everything fine now.
Customer · 2015 · Account quota limits adjusted
Thanks again for all the help! I've already stated it before, but service so far as been brilliant! Keep it up!
Customer · 2015 · Mail server and spam fixed
That is excellent service - thank you very much indeed!
Customer · 2015 · PHP extension enabled quickly
Thank you so much for perfect support as always :)
Customer · 2015 · SSL certificate installed
And thank you for your patience and great customer service with our problematic sites.
Customer · 2015 · Compromised server cleaned and restored
First of all thanks for all your support and help with my new system. I much appreciate it.
Customer · 2015 · New server and SMTP setup
I have now seen the IP address got delisted and Email reputation reverted back to 'Good'. Thank you for your prompt response and support in this.
Customer · 2015 · Email IP reputation restored
thank you very much for your support. Well done!
Customer · 2015 · Server package integrity restored
thank you very much for your great and fast support!
Customer · 2015 · Server connectivity issue diagnosed
Thank you very much for doing this so efficiently - much appreciated. All seems OK now
Customer · 2015 · Domain file permissions fixed
Thanks. Appreciate your quick response time
Customer · 2015 · SSL certificate query answered
All mails finally working fine ! Thank you for your support
Customer · 2015 · Outgoing email issue resolved
We're back online. Thanks for resolving it so swiftly!
Customer · 2015 · 502 Bad Gateway error resolved
Indeed seems to be working. Thanks a lot for the fast support!
Customer · 2015 · SSL proxy configuration fixed
Perfect, all servers live and working now.
Customer · 2015 · Multi-server migration completed
Thanks for the fast support!
Customer · 2015 · High CPU load resolved
Perfect, you guys are awesome. file upload had been initiated.
Customer · 2015 · Secure file transfer setup
The speed and the response times I'm getting are GREAT!
Customer · 2015 · Reseller migration and optimization
A big thank you for the support! Super service!
Customer · 2015 · Compromised mail security resolved
Many thanks for your continuing excellent support.
Customer · 2015 · Mail queue issue resolved
A big thank you for the support and the explanation of the different possiblities.
Customer · 2015 · Storage upgrade options explained
Big thanks for the continued support with this issue, your patience and understanding is appreciated.
Customer · 2015 · Solved by our engineers
Awesome!! Thank you very much.
Customer · 2015 · Wildcard SSL setup assistance
All is well - I missclicked and rated your response with half a star... should've been 5! Nice and fast as always :)
Customer · 2015 · Smooth domain migration
thank you very much for the great support. The server is up and running
Customer · 2015 · VPS rebuild and configuration
Looks like everything is ok :) Thank you again for your quick help.
Customer · 2015 · PHP version upgrade completed
It works now correctly. Thank you very much for your quick help!
Customer · 2015 · Service Unavailable error resolved
Thanks a lot for your help and quick reply!
Customer · 2015 · Disk space issue resolved
Its working now. Thank you for your assistance.
Customer · 2015 · Server folder permissions fixed
My server is working fine now. Thank you!
Customer · 2015 · Server filesystem repaired
201439 customers in their own words
I do appreciate that 5.2 is no longer supported, and I know support for 5.3 ended last week. I will just have to wake up and get going. It's to easy to get left behind these days. Thanks for the help. I was with you 8 years ago, but then I had an heart failure and everything was moved. Now that I am recovered, I am back for the quality and excellent support.
Customer · 2014 · PHP version upgrade guidance
I couldn't have asked for more. Thank you and all the team for the wonderful support.
Customer · 2014 · Alert mailboxes configured quickly
I have always received excellent help whenever I have had any problem, and you have always resolved anything I needed promptly.
Customer · 2014 · Server memory stability restored
Thanks to you and your team for all the help. It's very much appreciated.
Customer · 2014 · WordPress setup completed smoothly
Thanks a million, everything seems to be in perfect running order again.
Customer · 2014 · Filesystem repaired and restored
Now we are able to connect the server. Thanks for the quick response
Customer · 2014 · Server connectivity restored quickly
Thanks for the blazing fast support!
Customer · 2014 · Account configuration updated fast
Thanks very much for your good work on our behalf, and for keeping us appraised of progress.
Customer · 2014 · Server migration handled smoothly
As far as I can see everything is working now. Thank you very much for your help.
Customer · 2014 · Email delivery fixed quickly
Thanks for the quick action. You guys are super!
Customer · 2014 · Nameserver issue resolved quickly
Yes, everything looks to be working again. Thank you for your prompt response!
Customer · 2014 · VPS restarted and verified
Thank you very much for your prompt response and help.
Customer · 2014 · Solved by our engineers
All done and working, thanks for your help.
Customer · 2014 · Redirect configuration resolved
Many thanks for your help with this piece of work - very impressed with your knowledge and professionalism.
Customer · 2014 · Server configuration handled
Now that's what i call special treatment! Thank you so much!
Customer · 2014 · VPS upgrade handled smoothly
I just received the certificate, thanks for the super quick support :)
Customer · 2014 · SSL certificate issued fast
Thank you for your amazing help!!
Customer · 2014 · Server software error resolved
Many thanks - much appreciate all your help with this matter and the speedy response.
Customer · 2014 · Email delivery issue resolved
Thank you so much. Highly appreciated :)
Customer · 2014 · Account setup updated quickly
fantastic, thanks a lot for your help, this issue has been completely resolved!
Customer · 2014 · PHP image library configured
Ok, thank you! I really appreciate your help.
Customer · 2014 · High server load resolved
really thank you for your quick support on this
Customer · 2014 · Firewall timeout issue diagnosed
Thank you so much for very fast assistance.
Customer · 2014 · Traffic spike resolved quickly
I am still checking but looks okay now. Thanks a lot for the quick fix!
Customer · 2014 · Control panel issue resolved
thanks for your support, now all is working right.
Customer · 2014 · Web server issue resolved
Ok. Thank you for your fast help on this.
Customer · 2014 · SSL security patch applied
You DID IT! Great job! Thank you for your support.
Customer · 2014 · New server setup completed
Thank you very much, you have been great help to us.
Customer · 2014 · Web server rebuild completed
It's working. Thanks a lot for the excellent service!
Customer · 2014 · PHP extension enabled quickly
Excellent - I was just getting to the cause of another issue myself, tracing it to that same folder, when your change to the permission fixed it.
Customer · 2014 · PHP session permissions fixed
Files are restored. Seems everything is working fine. Thank You Very Much.
Customer · 2014 · Deleted files restored quickly
Thank you very much for your great help! Everything is working now, i just checked.
Customer · 2014 · PHP settings configured quickly
My apologies, I wanted to thank you for your help with the PHP issue and the Cloudstack migration as a whole. Thank you so much.
Customer · 2014 · PHP issue and server migration
Indeed this solved the issue, I should've thought of the hosts file. Thank you again.
Customer · 2014 · DNS configuration issue resolved
Thank you for this prompt action, everything seems up and running now!
Customer · 2014 · Server migration completed smoothly
Thank you for the quick and great support
Customer · 2014 · Server memory upgrade completed
The new record is already active. Thanks for your quick support!
Customer · 2014 · Reverse DNS record updated
Looks ok now. Thank you for the prompt action.
Customer · 2014 · DNS issue resolved quickly
Thats working now - thanks for sorting.
Customer · 2014 · Disk quota updated quickly
201333 customers in their own words
Aweseome work there, you rock! =) Seems like everything is back in order and mail is working also!
Customer · 2013 · Account and mail restoration
Many thanks for your enormously swift replies, you guys are awesome!
Customer · 2013 · Solved by our engineers
I really appreciate your work.
Customer · 2013 · Application service configured
Thank you for the fast response and great service.
Customer · 2013 · Control panel license activated
Thank you SFTP is working like a charm!
Customer · 2013 · Secure FTP access restored
Seems to be working, thanks for your great service
Customer · 2013 · DNS mail routing configured
All perfect. Now it's working perfectly. Thanks again for your super support! :)
Customer · 2013 · Domain update resolved
Great! It worked. Thank you so much.
Customer · 2013 · Email routing issue resolved
Thank you for your support. I can see it is working. Much appreciated.
Customer · 2013 · PHP extension enabled
It is working. Thank you very much. Great job.
Customer · 2013 · Automated backup configured
Thanks, everything is working fine now.
Customer · 2013 · VPS upgrade and DNS setup
Okay, now everything is ok. I want to thank all the staff for the excellent work done in finally make my site faster and no more down even in times of heavy traffic. Still the consumption of the CPU and memory is now very low.
Customer · 2013 · Heavy traffic site optimization
Thanks a lot for your great support. It worked perfect.
Customer · 2013 · Solved by our engineers
All good - the switch between Apache and FastCGi was definitely an issue on my last hosting but once the permissions were set properly the site has been error free - nice!
Customer · 2013 · PHP permissions and handler tuned
That is awesome, thank you very much for persevering and not just re-initialising the drive.
Customer · 2013 · VPS drive recovery without wipe
Everything looks fine now, thanks again for your great support.
Customer · 2013 · Solved by our engineers
thank you so much for completing the migration
Customer · 2013 · Account migration completed
Now everything works fine. Thank you for excellent customer service again.
Customer · 2013 · Control panel inode limit resolved
It works now. Thank you so much!
Customer · 2013 · Solved by our engineers
You fixed the problem. Thank you so much!
Customer · 2013 · MySQL remote access configured
Great - thanks a lot for the quick help.
Customer · 2013 · Server configuration handled fast
Back up and resolved, thanks :)
Customer · 2013 · Account reactivation handled
I truly appreciate your dedication to solve this problem, and the way you deal with it.
Customer · 2013 · Legacy VPS migration
Lovely! Thanks a lot for the quick response!
Customer · 2013 · DNS records configured
This worked perfectly, now each domain has a separate cPanel account! Thanks for the great service!
Customer · 2013 · Separate account setup
perfect, thanks for your amazing support :)
Customer · 2013 · Domain transfer completed
It is correct now. Thank you very much for the great service!
Customer · 2013 · Account domain update
Perfect - thank you very much for your help and incredibly fast response too!
Customer · 2013 · SQL database configuration
Thanks for your ultra fast help, you guys rock.
Customer · 2013 · Disk space quota updated
Thanks for your fast turnaround.
Customer · 2013 · Server performance optimization
Thanks for the solution. The site is now working again.
Customer · 2013 · Solved by our engineers
Thank you, it seems to be working again now.
Customer · 2013 · Web server service restored
Yes that's working now thanks.
Customer · 2013 · Support request resolved
201298 customers in their own words
it is working fine now. Thank you so much for the excellent support, you have made my night!
Customer · 2012 · FTP connection resolved late at night
Once again, splendid support, great communication, excellent follow up and offcourse FIXING THE PROBLEM makes you guys an unmissable asset in our services.
Customer · 2012 · Solved by our engineers
Now i'm 100% sure that everything will be all right and even if something would go wrong, you will be there to help!
Customer · 2012 · Migration handled smoothly
i wonder why i didn't order a managed container before, i'm very happy with it and your help.
Customer · 2012 · Managed container setup
At support team you are very kind and fast as always
Customer · 2012 · Fast support response
Performance has been superb after the migration. Thank you!
Customer · 2012 · Performance improved after migration
SSL certs installed and seems verified.. Well done, mate!
Customer · 2012 · SSL certificate installed and verified
Thank you - Plesk 11 is now working - quite a different model, so need to re-configure my domains. many thanks, as always, for the quick resolution :)
Customer · 2012 · Plesk 11 configuration resolved
Thanks. Amazing support as always.
Customer · 2012 · Server issue resolved quickly
I can now access my VPS. Thanks to you, and your colleagues, for helping me out. Great support!
Customer · 2012 · VPS access restored quickly
Works like a charm like normally. Thank you.
Customer · 2012 · Service restored
thank you for all the settings and tweaks. I tried the most important sites and everything works.
Customer · 2012 · Additional IPs configured
thank you for restoring the files, I successfully managed to get the websites back online.
Customer · 2012 · Files restored and sites back online
You guys are awesome ! I am all set and this ticket may be closed now.
Customer · 2012 · Issue resolved promptly
Many thanks, your support is terrific!
Customer · 2012 · Malware redirect cleaned and traced
Its working now! Now we can start transfering the rest of the domains.
Customer · 2012 · Domain transfer completed
Plesk-panel accessible, great job!
Customer · 2012 · Plesk-panel access restored
The FTP is working fine now and the the domain is pointing to the correct IP address. Thank you for your help.
Customer · 2012 · FTP and domain IP resolved
I can confirm that the service is back online. Thank you for your help.
Customer · 2012 · Service restored
thank you for the info, and your quick support on this sudden issue!
Customer · 2012 · Urgent server issue resolved
Everything is OK now. Thank you for your prompt support.
Customer · 2012 · Prompt support received
Many thanks for your quick response and operations you did....
Customer · 2012 · Quick response to account issues
Ok, thank you for your support. It seems to be everything OK!
Customer · 2012 · Hacked server restored
All seems to be OK now. Thanks for the quick support.
Customer · 2012 · Email delivery fixed quickly
Thanks for removing the block, all is working OK.
Customer · 2012 · Firewall block removed
Thank you for the effort, all is working again.
Customer · 2012 · Issue resolved quickly
Thank you for your prompt reply, it is ok now.
Customer · 2012 · Server stability improved
Thanks for the help, RDP is working fine now.
Customer · 2012 · RDP connection restored
thank you. The site is live and all is good.
Customer · 2012 · Solved by our engineers
thank you, everything is perfect now.
Customer · 2012 · Post migration setup completed
everything is working. thank you.
Customer · 2012 · General issue resolved
Everything is working fine now!!
Customer · 2012 · DNS issue resolved quickly
yes all sorted now thank you.
Customer · 2012 · VPS restoration
The performance of the server since your action has been perfect - not a single instance of latency or any other problem. We will continue to monitor performance, but I think that you have resolved the latency issue by this migration. Once again, we are very grateful to you for resolving the issue as you did. Thank you very much!
Customer · 2012 · Latency issue resolved by migration
Okey... that was a really really great customer support. Im very impressed with you guys. Thanks a lot. Everything seems to be working great now (with the logins) and even better than before (specially the wordpress sites).
Customer · 2012 · Login and WordPress issues resolved
Your support is awesome!! I'm going to wright a testimonial!!
Customer · 2012 · Solved by our engineers
WOW! Thats was superfast super support! Not sure what you did, but it workes perfectly :-)
Customer · 2012 · Email delivery fixed quickly
Superb!!! I am very happy that the sites are working again.
Customer · 2012 · Web service restored
Thank you for the grace period and the great support and understanding you guys have.
Customer · 2012 · Billing grace period and support
Great job! Thank you, working perfect over here.
Customer · 2012 · CPanel theme installation
Thanks a lot for sorting this out for me - I really appreciate it as I'm new to the world of VPS servers.
Customer · 2012 · Issue resolved for new user
Thank you very much, this is the first time I could actually install one of my wordpress site's without needing to install modules or having problems with folder permissions. So really great work last evening.
Customer · 2012 · WordPress installation issues resolved
Everything is working fine now!! Once more, thanks for the help!
Customer · 2012 · DNS resolution fixed
Thank you, works like a charm now.
Customer · 2012 · Issue resolved smoothly
cPanel is now accessible again, thank you for helping out as always.
Customer · 2012 · CPanel accessibility restored
Everythig seems to be working fine now... thanks a lot for all your help! Your service is exelent!
Customer · 2012 · Mail configuration resolved
its working now!!! You are great! Thank you!
Customer · 2012 · Solved by our engineers
all of our issues seem resolved at the moment, so thanks again for your wonderful support.
Customer · 2012 · FTP connection issues resolved
Everything ok. You solve it.The link is working!! Thank you very much
Customer · 2012 · XML file generation issue resolved
Yes, works perfectly! Thanks!!!!!
Customer · 2012 · Issue resolved perfectly
Don't know if you changed something on your end or not but it all works fine now. Thanks :)
Customer · 2012 · FTP access resolved
Thank you for your help greatly appreciated
Customer · 2012 · Blacklisted IP resolved
Its working!! 5 stars service.
Customer · 2012 · Service excellence confirmed
Thank you for your prompt reply, everything is ok now.
Customer · 2012 · Issue resolved promptly
Thanks for all your help and fast reply.
Customer · 2012 · Reverse DNS resolved
Now everything is working fine, thank you for your help.
Customer · 2012 · Filesystem space corrected
Thank you for your prompt reply. Seems to be ok now.
Customer · 2012 · Server stability improved
Thanks for the very quick response and solution.
Customer · 2012 · IP blacklist issue resolved
Yes, it's ok now! Thanks for the fast support!
Customer · 2012 · Issue resolved quickly
Done ! Thanks a lot... Everything is fine now.
Customer · 2012 · VPS issue resolved
everything is ok!thanks for your value help.
Customer · 2012 · Issue resolved quickly
It works now, thanks for a fast response.
Customer · 2012 · Issue resolved quickly
Yes everything is fine now. Thanks.
Customer · 2012 · PHP mail issue resolved
Yes, everything works again nice.
Customer · 2012 · Issue resolved
Thanks. Everything is fine now.
Customer · 2012 · Issue resolved quickly
All sorted thank you very much - we can close the ticket.
Customer · 2012 · Issue fully resolved
Your work towards this was ABSOLUTELY fantastic and I do have to say that you have got one of the best teams ever!
Customer · 2012 · Migration handled smoothly
I was using your services as an experiment with online VPS's, and frankly what you have offered has bought my loyalty with you guys. You can begin the migration at your own convenience. Thank you also for the speedy reply and service.
Customer · 2012 · Migration and response speed
Just checked the site and it works smoothly. Thank you very much for the brilliant support.
Customer · 2012 · Firewall connection issue resolved fast
I'll leave feedback for your company and your excellent support!!!!
Customer · 2012 · New server setup
Thank you very much for the brilliant support. Thanks guys :)
Customer · 2012 · Site works smoothly
Thank you for your restoration efforts and for putting the server back online.
Customer · 2012 · Server restored back online
Thanks for your steady and clear support
Customer · 2012 · Email delivery fixed quickly
Thank you to anyone that helped. Much appreciated, great support!
Customer · 2012 · Hostname and DNS issues solved
Just wanted to thank you once more for the great treatment, support and service, and specially thank you for this last kind and helpful comment.
Customer · 2012 · Helpful engineering support
Thanks for the very quick handling of our issue!
Customer · 2012 · Smooth migration process
Thanks ! works like a charm!
Customer · 2012 · Issue resolved
Everything is working very much to my satisfaction now. Thank you all very much for the excellent and quick support.
Customer · 2012 · Caching issues resolved
Thanks for your prompt help in fixing the problem. Your Service is great!!!
Customer · 2012 · Solved by our engineers
Much appreciated, you guys do a great job!
Customer · 2012 · Remote access resolved
Many thanks for your fast response. Yes the load is now back to normal indeed.
Customer · 2012 · Performance bottleneck resolved
Yeah. Working Fine. Thanks a million ton :-)
Customer · 2012 · Issue resolved satisfactorily
Thanks for the speedy response..
Customer · 2012 · Quick response to issue
It is working fine right now..... many thanks for your quick response....
Customer · 2012 · Quick response to issue
Awesome, thanks for all your help.
Customer · 2012 · Urgent issue resolved
That worked like a charm. Thanks a lot.
Customer · 2012 · Specific issue resolved
Thanks for resolving the problem.
Customer · 2012 · PHP configuration issue resolved
Everything is working fine, thank you very much for your help!
Customer · 2012 · General issue resolved
Thank you very much for your quick and prompt response.
Customer · 2012 · Quick response to issue
Everything is fine! Thank you for your assistance!
Customer · 2012 · Server reboot successful
excellent, that works fine now. thanks very much
Customer · 2012 · WordPress upload restriction resolved
All working fine my end. Thanks for your help.
Customer · 2012 · Problem solved
Its all working now! Thanks for all your help
Customer · 2012 · General issue resolved
Thank you for your fast response, it worked.
Customer · 2012 · RDP connection resolved
It's working fine! Thank you very much.
Customer · 2012 · General issue resolution
thanks for help, they working now.
Customer · 2012 · Email delivery fixed quickly
Thank you, everything works now!
Customer · 2012 · Fixed general problem
Thank you for your assistance.
Customer · 2012 · Solved by our engineers
20112 customers in their own words
The best wishes for 2012 thanks for all the great support in the past
Customer · 2011 · Year-end appreciation for ongoing support
We wanted to share with you that we passed the PCI scanning and here is a copy of the results. Thanks a lot for all your great work.
Customer · 2011 · Server hardened to pass PCI scan
201079 customers in their own words
After all the incredible work, help and support, all I can do is thank you big time once more, and make you all know that I'm very happy of becoming one of your new customers and also the peace of mind of having such a great team as support for my hosting needs
Customer · 2010 · Reseller onboarding handled smoothly
i know, you have the best support service I've ever seen. Thank you very much.
Customer · 2010 · Solved by our engineers
Brilliant support guys. Thanks for your fantastic response time and fix. All back working again now.
Customer · 2010 · Database issue resolved
Thank you once again for your continued excellent support.
Customer · 2010 · Shared IP clarification
Yes, RDNS is fully working now. Now everything seems to be ok. Thank you for giving the most to solve this problem.
Customer · 2010 · Reverse DNS issue resolved
That's brilliant thanks, I really appreciate your help and very quick fixing of this problem. I can confirm that sites are up and running.
Customer · 2010 · Websites restored quickly
Thank you for the assistance, and sorry for the trouble. I still am not sure what the problem was, but GREATLY appreciate your help, as always.
Customer · 2010 · Incoming mail issue resolved
Thanks for making it work. Really appreciate your hard work.
Customer · 2010 · PHP cache extensions configured
Great work! Thank you for such quick turn around.
Customer · 2010 · Solved by our engineers
Thank you for the help, and thanks for the wonderful support.
Customer · 2010 · Password change assistance
Yes, that did it. It's back. Quick as always. Thanks very much.
Customer · 2010 · MySQL connection restored
Many thanks for setting this up, really appreciate it! Have checked a couple of things and it seems fine.
Customer · 2010 · Reseller hosting setup
Thank you again for your patience with me. Really fast support.
Customer · 2010 · DNS settings resolved
Great, thank you very much, great and fast support as usual :-)
Customer · 2010 · Reverse DNS configured quickly
Thank you for your fast response. Everything seams to be working now. DNS is resolving properly.
Customer · 2010 · DNS resolution fixed
I had trouble connecting with the server. It was connecting for a few seconds and stops again. Now its working fine. thank you
Customer · 2010 · Connectivity issue resolved
Thanks again for your fast action, I'm calling it a night.
Customer · 2010 · Data transfer initiated
Appreciate your patience and support.
Customer · 2010 · Connection error resolved
Many thanks for the information regarding the DNSBL setting, I have now turned this setting off and ALL of the email sending is working fine again.
Customer · 2010 · Email sending restored
Thanks for the great service as always.
Customer · 2010 · Load spike resolved
The server survived with the new settings, worked flawless. Now the traffic will go back to normal.
Customer · 2010 · High traffic spike handled
Problems seems to be solved. Thank you for your quick support.
Customer · 2010 · Server issue resolved quickly
It seems that everything is ok now. Thank you very much
Customer · 2010 · Database server issue resolved
Thank you for all your support and quick response.
Customer · 2010 · Subscription update handled
Thank you, server is working fine now
Customer · 2010 · Dedicated server reboot handled
Thank you .. working fine again.
Customer · 2010 · IP block resolved
Thank you! It's working now.
Customer · 2010 · SMTP email issue resolved
Thank you ever-so much for sorting out the issues today - you are a true hero !
Customer · 2010 · Server setup issues resolved
Checked and working perfectly, at last all is top notch!
Customer · 2010 · Reseller account setup completed
You've been extremely helpful and patient with me - this is much appreciated.
Customer · 2010 · Urgent migration handled
Again very good support experience, well done :)
Customer · 2010 · Fast and informative reply
Thank you, I have seen it working now! My customers will be very pleased!
Customer · 2010 · Site preview working
Amazing, thank you for the blazing fast response!!!
Customer · 2010 · PHP configuration fixed fast
Many thanx to you people you helped me a lot this and the last week.
Customer · 2010 · Server performance improved
Thank you again for your great support and patience.
Customer · 2010 · Account issue resolved
it seems to work fine now. thank you very much for your great support!
Customer · 2010 · PHP version updated
Superb! Thank you. Email is working.
Customer · 2010 · Email delivery fixed quickly
All working thanks for yor quick actions!!! Much appreciated
Customer · 2010 · MySQL issue resolved
Yes, I can see now that our client page works properly. Thank you for fast resolution!
Customer · 2010 · PHP MySQL extension configured
I have to appreciate your fast reply and your great support.
Customer · 2010 · Security report handled fast
Superb job and thanks alot guys
Customer · 2010 · Mail server issue resolved
Problem solved after setting the RDNS entries. Thank you for your quick support.
Customer · 2010 · Reverse DNS configured quickly
Everything seems to be functioning fine again. Thanks for the quick fix on that.
Customer · 2010 · MySQL server restored
Thank you very much, finally every thing is working now.
Customer · 2010 · Issue resolved completely
Yes! This is it! Thank you so much.
Customer · 2010 · Domain SSH configuration resolved
Thanks for the instant support; excellent service.
Customer · 2010 · Plesk issue resolved fast
Thank You for excellent service!
Customer · 2010 · Service restored
Everything is now working great. Thanks for helping us on this.
Customer · 2010 · Domain configuration resolved
No problem now, thank you for your help. It is DNS related.
Customer · 2010 · DNS issue resolved quickly
Your help is much appreciated. Looking good now......
Customer · 2010 · Solved by our engineers
Everything works great now. Thank you.
Customer · 2010 · Performance bottleneck resolved
It is now working again thank you
Customer · 2010 · Mail server issue resolved
Thank you so much its working !
Customer · 2010 · Nameserver registration resolved
Your support is the best I have ever had with the hosting company. Your hosting services is far above average.
Customer · 2010 · CPanel support handled quickly
I really appreciate the fact that you take the trouble to answer personally, and I am very happy now to go ahead with our migration to a new system.
Customer · 2010 · Migration planning handled
I must thank you one more time for setting up my server so fast! Thumbs up
Customer · 2010 · Server setup completed quickly
Excellent support as always.
Customer · 2010 · SSH connection issue resolved
Everything is working fine now. Thanks for all your wonderful support.
Customer · 2010 · Solved by our engineers
Wonderful everything works perfectly now. Thank you very much for your persistence to help us out, thank you very much for your dedication and your professionalism.
Customer · 2010 · Complex server issue resolved
Thank you so much for all of your efforts, they were very helpful.
Customer · 2010 · Resolved login issue
We are really appreciative of your prompt support.
Customer · 2010 · Nameserver configuration updated
Great thank you very much for this great help. Really appreciated
Customer · 2010 · Server modules installed
Everything does appear to be operational again, many thanks for the prompt repair. All in all a pretty impressive disaster recovery in under 2 hours.
Customer · 2010 · Disaster recovery
Everything appears to be working fine now, site is responsive and I can upload via FTP without any problems. Thank you for your help.
Customer · 2010 · FTP upload issue resolved
This is working perfectly, I'm now able to access mySQl. Thanks much.
Customer · 2010 · MySQL access restored
THANK YOU very much for that.. I already checked and everything is working. Great service..
Customer · 2010 · IP configuration restored
The page seems to be working fine again as near as I can tell, thank you for all of your efforts.
Customer · 2010 · Disk quota issue resolved
Thanks very much for sorting this for me so quickly, I really appreciate it.
Customer · 2010 · VPS restored quickly
It looks like everything is working ok again. Thank you for your help.
Customer · 2010 · Server issues resolved
ok. all work fine great job, thank you
Customer · 2010 · Domain issue resolved
Thanks for your big and fast help.
Customer · 2010 · Account setup and backup support
Thank you for the very quick reply and help.
Customer · 2010 · Site error resolved
Support is excellent as always.
Customer · 2010 · Mail queue issue resolved quickly
Now is everything OK. Thank You for your help a lot.
Customer · 2010 · Domain issues resolved
Every thing is working fine on my side, thank you very much
Customer · 2010 · Server stability restored
Everything works fine now. Thank you for your help.
Customer · 2010 · Plesk issues resolved
OK thank you. Now everything is fine.
Customer · 2010 · VPS availability restored
Thank you. Everything works fine.
Customer · 2010 · Server issue resolved
Thank you for your fast action.
Customer · 2010 · Plan change processed
200969 customers in their own words
I have always been, and still are, very happy with your support. Compared to other hosts I've been with, you are in a league of your own.
Customer · 2009 · Long-term satisfaction with support
A better technical support does not exist. Thank you very much
Customer · 2009 · Solved by our engineers
Absolutely brilliant job by all you guys.....I really appreciate it!
Customer · 2009 · Issue resolved quickly
currently I don't have any problem on my VPS and the support you guys gave me are great, super, fantastic!!!!
Customer · 2009 · Managed VPS running smoothly
Fantastic service. Thank you.
Customer · 2009 · General support satisfaction
thank you for your help, great support service !
Customer · 2009 · WordPress issue resolved
The DNS problem we had is now resolved. Thanks again to all the support team for a great service over our VPS upgrade.
Customer · 2009 · VPS upgrade and DNS resolution
Fantastic job over the last day or so by all you guys......as usual.
Customer · 2009 · Multi day support assistance
Big thank you for your fast reaction.
Customer · 2009 · Fast support reaction
Thank you. I was just about to say that I saw it come back up. I appreciate your help.
Customer · 2009 · Service restored
Thanks for a very smooth problem free turnaround - really efficient, and much appreciated.
Customer · 2009 · Smooth VPS transition
Thank you very much for the speedy response! :)
Customer · 2009 · Speedy response
Everything seems to be working fine now - thank you for the quick assistance in this matter.
Customer · 2009 · Issue resolved quickly
Everything is ok with the migrations to the new VPS thank you for your support
Customer · 2009 · Smooth VPS migration
Thanks for the explanation, appreciated. I can confirm everything works.
Customer · 2009 · Technical explanation and resolution
thanks you for quick reply today Sunday :)
Customer · 2009 · Quick Sunday response
Working fine. Thank you so much for the quick and effective help!
Customer · 2009 · Resolved connectivity issue
Thanks for your quick response and action, much appreciated.
Customer · 2009 · Quick response and action
Thank you for the quick support, works great now.
Customer · 2009 · Issue resolved quickly
Ok, it's working fine now. Thank you for responsive support
Customer · 2009 · Responsive support resolution
Everything works fine again. Thanks for all the help!
Customer · 2009 · Issue resolved
Stabilized and working fine. Thanks for all
Customer · 2009 · Service stabilized
Thanks everything works properly now!
Customer · 2009 · Issue resolved
I have to admit it guys, I really don't know how you're doing it but you have such an awesome support ... never meet that before.
Customer · 2009 · Migration handled smoothly
My client just called to inform me that everything works again. So THANK YOU.
Customer · 2009 · Client site restored quickly
Thank you SO much, I would not have known what to do
Customer · 2009 · Solved by our engineers
Looks great this end. Many thanks for your help - excellent support.
Customer · 2009 · Solved by our engineers
Excellent, very happy with that!
Customer · 2009 · Issue resolved
YES it is working thank you so much for this.
Customer · 2009 · Email delivery fixed
I don't know what you did but everything works fine again.
Customer · 2009 · Support issue resolved
The server is running super fast and online now, thanks once again :)
Customer · 2009 · Server performance improved
Working great! Thanks so much!
Customer · 2009 · Issue resolved
Thanks for your excellent help
Customer · 2009 · New webserver setup
Don't know what you did, but now the server seems super fast, and back up.
Customer · 2009 · Server performance improved
I have verified that the database has been successfully restored. Thank you very much for quick response.
Customer · 2009 · Solved by our engineers
thanks for the quick respose. Problem is solved and everything is working normally now.
Customer · 2009 · SSH port access restored
yes indeed...works fine when i put this line to the htaccess ... thanks a lot
Customer · 2009 · PHP configuration resolved
I logged in to control panel and everything's fine now! Thank you.
Customer · 2009 · Control panel issue resolved
Thanks a million. I've got it working
Customer · 2009 · Subdomain configuration resolved
It works as a charm! Thank you so much.
Customer · 2009 · VPS setup verified
Thanks for your help. It is weird, but now it works again.
Customer · 2009 · Solved by our engineers
Excellent! Thanks for the fast response.
Customer · 2009 · Fast response to request
This is working fine now. Thanks for the prompt response.
Customer · 2009 · Solved by our engineers
Thanks for the quick resolution. Thanks a lot.
Customer · 2009 · Quick resolution
Yes, thank you. Everything is working now.
Customer · 2009 · Issue resolved
Thank you for prompt resolution :)
Customer · 2009 · Issue resolved promptly
That is fantastic. The best I have seen so far.
Customer · 2009 · Support resolution
I am very grateful for the help rendered to me. Thanks to you guys once again.. EXCELLENT!!
Customer · 2009 · Support issue resolved
Just want to say we are very happy with the service you provide for us.
Customer · 2009 · Ongoing managed hosting support
Thank you very much. I am very happy with your quick support.
Customer · 2009 · Quick support resolution
Everything is working just fine. Thank you for great and fast support.
Customer · 2009 · Fast support resolution
Brilliant, seems to work already.
Customer · 2009 · Issue resolved quickly
as always FLAWLESS and fast help!!!
Customer · 2009 · Fast Sunday support
It seems to work now. Thanks for the great support!!!
Customer · 2009 · Resolved email delivery issue
Yes everything looks fine again.. I noticed you had most of it working very soon after opening the ticket. Thank you for the fast response.
Customer · 2009 · Fast ticket response
Excellent, it's working fine now, so that was the better solution to a restore... thanks very much.
Customer · 2009 · Fixed without needing full restore
Thank you in fast finding the problem, I will try to see if I could increase my number of inodes on host but if I find that nothing is possible to do I will update my subscription. Kind regards and thank you very much for fast and great help!
Customer · 2009 · Inode limit issue diagnosed fast
Here it seems to be working fine, i'll close the ticket for now, thanks a lot for the assistance
Customer · 2009 · MySQL problem resolved
It seems to be working now. Thanks for the help on the restoration of the database.
Customer · 2009 · Database restoration
Our domain and site seems to work just fine. Thanks for the quick response!
Customer · 2009 · Site restored
Everything is fine now. Thanks for the quick support, as always.
Customer · 2009 · Solved by our engineers
Thank you very much and sorry to bother you with this problem, was finally the customer's ISP failure. Great Support.
Customer · 2009 · External ISP issue diagnosed
The pages load very smooth. Perfect!
Customer · 2009 · Improved page loading speed
Everything works fine now, thank you very much indeed!!
Customer · 2009 · Issue resolved
Thanks for the quick turnaround.. it works.. have a good one
Customer · 2009 · Issue resolved quickly
That worked fine! Thank you very much for the fast help.
Customer · 2009 · Issue resolved quickly
Thank you, it all appears to be working now.
Customer · 2009 · Site restored
Now everything works again. Thank you!
Customer · 2009 · System functionality restored
Yep, works fine again. Thank you!
Customer · 2009 · Application working again
2008140 customers in their own words
Most importantly; I really appreciate your service. It is by far the best service experienced by me thus far. My compliments for this.
Customer · 2008 · Service quality acknowledged
Thanks and I think that it will be all for now. If I discover something wrong, I will let you know. Thanks again for your marvellous and outstanding support!
Customer · 2008 · Email DNS records configured
thanks for the amazing quick support, will take advise given.
Customer · 2008 · Quick support
you guys really are something else! Fantastic service!
Customer · 2008 · Smooth migration handled
you guys are by far, top notch. Thank you very much for all of your assistance.
Customer · 2008 · General support assistance
This is great, you guys keep on amazing me with your great support !
Customer · 2008 · Support quality
You guys are fast, thank you for the excellent service.
Customer · 2008 · SSL certificate fixed fast
Everything seems to be working fine now. Let me wait for it to propagate also on my end. You have done a great job. Thank you.
Customer · 2008 · DNS configuration resolved
Everything is OK now. Thank you for your outstanding support!
Customer · 2008 · General issue resolved
I'm very happy with the flawless server migration!
Customer · 2008 · Server migration handled
Everything's fine now.... you guys rock! Great service.
Customer · 2008 · BGP routing optimized
Thank you for your very efficient service - your help is much appreciated.
Customer · 2008 · Efficient support resolution
Thank you so much for doing this for me.
Customer · 2008 · Solved by our engineers
Thanks very much i really appreciate our help and quick responses.
Customer · 2008 · Quick response to query
Thanks for your wonderful help!
Customer · 2008 · Hacker intrusion resolved
Thank you very much for an excellent service! The scripts work perfect. Again, thanks!
Customer · 2008 · Scripts working perfectly
Ok, now it's all configured in the right way. Thanks for helping me, great support
Customer · 2008 · Domain and DNS setup
Thank you so much for the help! It works like a charm! :)
Customer · 2008 · Solved by our engineers
Seems everything is fine now with all the sites.... thanks for looking into it for me!
Customer · 2008 · Multi-site issue resolved
Thanks ! for you excellent support..
Customer · 2008 · Solved by our engineers
Many, many thanks for getting it sorted out ! Thanks for the swift and professional support. Much appreciated !
Customer · 2008 · Issue resolved swiftly
Excellent, that is working fine now. Thanks very much for sorting this all out so quickly.
Customer · 2008 · General issue resolved
Thank you very much indeed for the great support!
Customer · 2008 · General support
you guys rock! Great service.
Customer · 2008 · Solved by our engineers
everything works. Thank you very much for your fast reply!
Customer · 2008 · Issue resolution
everything is fine .. thanks for being so fast as usual
Customer · 2008 · Quick resolution
Everything working now. Thank you as always.
Customer · 2008 · Control panel access restored
Well it seems to be working fine in any case, so thank you for your time in this!
Customer · 2008 · Email forwarding verified
I managed to restore the db and it works fine. Thank you for the support!
Customer · 2008 · Database restoration
No worries, thanks a lot for the great support!
Customer · 2008 · General support assistance
First i want to thanks your team to have remove and resolve the blacklist problems at my account, in a fast and very effective way.
Customer · 2008 · Blacklist issues resolved
Everything is fixed now. Thanks for the good and quick service!
Customer · 2008 · General issue resolved
Thank you for such quick and excellent service!
Customer · 2008 · Quick resolution
Thanks for awesome support as usual.
Customer · 2008 · General support
That did the trick. Passive mode was the problem. thanks for the speady and great help :)
Customer · 2008 · FTP passive mode resolved
Yes the issue is fixed. Thank you for the quick resolution!
Customer · 2008 · Issue resolution
Seems to be working perfectly. Thanks for all the help :)
Customer · 2008 · General issue resolved
It works fine now, I appreciate the support.
Customer · 2008 · Issue resolution and support appreciation
Thank you for installing MSDE (+sp4). Everything works fine now.
Customer · 2008 · Database engine setup completed
Site is back up and appears to be working normally, thank you.
Customer · 2008 · Solved by our engineers
The websites are good now, thanks for your fast response
Customer · 2008 · Solved by our engineers
The mail is working again. Thank you for your actions.
Customer · 2008 · Email delivery fixed
everythings working fine now! Thanks for the help!
Customer · 2008 · Technical issue resolved
Thank you, it is working now for me as well.
Customer · 2008 · Service restored
that's working fine now. thanks very much
Customer · 2008 · General issue resolved
Thank you - it's working perfectly!
Customer · 2008 · Resolution of a technical issue
Verified, thank you very much.
Customer · 2008 · Server migration verified
I have been extremely happy with the level of support you provide. It is absolutely amazing! I'll be staying with you for the foreseeable future.
Customer · 2008 · Migration handled smoothly
thank you very much, you do not know how far I am grateful.
Customer · 2008 · Issue resolution
I am once more very grateful for your assistance
Customer · 2008 · Resolved technical issue
We are back. Many thanks for your help - your tech service expertise has been top notch. Bravo and Thank You all so much.
Customer · 2008 · Improved site performance
I appreciate your GREAT support. I will make sure to share my EXCELLENT experience so far with other people.
Customer · 2008 · SQL Server setup guidance
Great, thank you again for the supperb support. Everything works fine now ...
Customer · 2008 · Issue resolved completely
"So far, so good". Excellent Support.
Customer · 2008 · Email delivery fixed quickly
Everything seems to working fine again ! Thank you very much for the support ... again you rock :)
Customer · 2008 · Service restored
excellent customer service again! This is why I am so happy to use your services!
Customer · 2008 · General engineering help
Thanks for resolving all issues in such a great short time! Everything is working well now! I truly appreciate your hard work!
Customer · 2008 · Quick issue resolution
Thank you very much for the quick response! even during "non business hours" ! I'm in again!
Customer · 2008 · After-hours access restored
Have a great day and thanks to the all team, great support ;-)
Customer · 2008 · General support satisfaction
Thank you for a great support.
Customer · 2008 · Control panel usage
Thanks! Really appreciate this excellent support!
Customer · 2008 · General support assistance
Thank you very much. I'll notify you after discussing with my dev team to close the semi-dedicated and to report remaining months to VPS. Thank you million. You were as always responsive and helpful.
Customer · 2008 · Resolved domain redirection issue
Works ok. Thanks again for a superbly fast service. :)
Customer · 2008 · Rapid issue resolution
Thank you so much for allowing me to take another route with this issue.
Customer · 2008 · Issue resolved with alternative solution
It works like a charm now! Thank you for your time.
Customer · 2008 · Configuration issue resolved
Yes, it is working fine. Many thanks for your hard work!!
Customer · 2008 · Issue resolved
I really appreciate your help
Customer · 2008 · Account & billing assistance
So once again we thank your team for the excellent support gaved to our company regarding this issue.
Customer · 2008 · General engineering help
thank you very much for sorting this for me, it all seems to be working great now.
Customer · 2008 · Issue resolved
Thanks a lot, truely excellent service!
Customer · 2008 · Service confirmation
Thank you for the swift troubleshooting. Everything works fine again and I can log in to the various systems.
Customer · 2008 · Login issues resolved
Yes, it works perfectly! Thank you for your great help!
Customer · 2008 · Service restoration
It works now! Thanks for the very fast response!
Customer · 2008 · Issue resolved quickly
Working fine. Thanks for the quick fix!
Customer · 2008 · Quick resolution
Thank you for quickly resolving this problem. The thumbnails are working again.
Customer · 2008 · Thumbnails issue resolved
FTP is indeed working now. I checked some other sites too. Thanks.
Customer · 2008 · FTP service restored
It works! Thank you for the very fast support!
Customer · 2008 · Issue resolved quickly
Thank you for the very quick response and resolution of the problem, much appreciated.
Customer · 2008 · Problem resolution
Thanks for your support!! everything is working fine for me now
Customer · 2008 · Control panel display resolved
Works!! Thanks for great support as usual!
Customer · 2008 · General issue resolved
Thanks a lot! Great service!
Customer · 2008 · Service quality acknowledged
Yes - the server is back online and working normally. Thank you for your prompt support!
Customer · 2008 · Server back online
Everything work now. Thank you for really fast reply and help!
Customer · 2008 · Issue resolved quickly
thanks very much, all is working perfectly now.
Customer · 2008 · Server fully operational
Thanks for getting my server back up.
Customer · 2008 · Server back up
Thanks for a quick respond. It seams to be working now. Thanks.
Customer · 2008 · Issue resolved quickly
Domain is loading normally now, thank you for quick response.
Customer · 2008 · Site loading issue resolved
Everything works OK now. Thank you for timely response.
Customer · 2008 · Domain aliases enabled
Thank you for fixing the issue, everything is ok now.
Customer · 2008 · General issue resolved
Thanks very much. Plesk is now working perfectly.
Customer · 2008 · Plesk control panel fixed
Thanks, everything is now working perfectly.
Customer · 2008 · General issue resolved
Everything is ok right now. Thank you!
Customer · 2008 · Technical issue resolved
Thanks for quick response and fix.
Customer · 2008 · Quick response and fix
Thanks for speedy resolution.
Customer · 2008 · Service restored
Yep its all fantastic now! Like I said my sincere apologies, I'm like a kid with a new toy sometimes... so apologies for any problems I caused your end. I'd also just like to say thanks for the frankly, incredibly impressive response time for your trouble tickets... you've been wonderful!
Customer · 2008 · Fast ticket response time
Thank you very much for all your help. So far, Excellent Support!
Customer · 2008 · Managed server assistance
your host is greate thank you for such a great service
Customer · 2008 · General hosting satisfaction
Just tested everything and it's perfect! You guys have done a fantastic job as usual.....and your help is much appreciated!
Customer · 2008 · General engineering help
Again thank you for your great support it still amazes me.
Customer · 2008 · Provided guidance for new VPS user
Backups are now working! Great service again - Thank You very much!
Customer · 2008 · Backup functionality restored
I am as always grateful for your kind help and assistance.
Customer · 2008 · SpamAssassin assistance
Just to say thank you ... I'm glad everything is back to normal again !
Customer · 2008 · Service restored to normal
That's **BRILLIANT** thank you for your help with this.
Customer · 2008 · Issue resolved quickly
I indeed understand that you did spend a lot of time in doing the migration. I'm very greatfull for that.
Customer · 2008 · Urgent migration handled
Works like a charm! Thanks a lot! Now I will stop bothering you for the night!
Customer · 2008 · Nighttime support
Great, Thanks for the great support as always.
Customer · 2008 · Ongoing engineering support
Thats brilliant, yes its working.
Customer · 2008 · Issue resolved successfully
Thank you for great service and support.
Customer · 2008 · General support appreciation
the site load seems fine at around 2.00 - 3.00 now, and the site is responsive. Thank you for your efforts and excellent support as always :)
Customer · 2008 · High server load resolved
Thank you very much! You have been extremely helpful! Everything seems to be working fine!
Customer · 2008 · General issue resolved
All seems to run well, thanks alot for your quick reply and good service
Customer · 2008 · Rapid support resolution
Great job, works now. Thank you very much
Customer · 2008 · Issue resolved
Thanks a lot, great support. It seems works fine.
Customer · 2008 · Resolved general issue
Thank you very much for your quick response and efforts in getting my client's email working again. I can confirm that they are sending and receiving email once more, and I will close the ticket.
Customer · 2008 · Email delivery fixed quickly
The server now appears to be online again. Many thanks for your prompt action. Excellent service!
Customer · 2008 · Server back online
Not sure how that got deleted, but thanks for the fast fix. Awesome - as usual.
Customer · 2008 · Deleted item recovery
Wow, that was a very quick response!!!
Customer · 2008 · Solved by our engineers
Thank you for your quick reply, things are up and running again.
Customer · 2008 · Issue resolved
Working fine! Thanks very much for the speedy response!
Customer · 2008 · Quick resolution
That's great. Thank you for your fast support.
Customer · 2008 · Fast support response
Everything seems to be working now and the server is accessible. Thank you for your help with this issue.
Customer · 2008 · Server accessibility restored
Ok, thanks again. Forum seems to be working now and no errors at the moment.
Customer · 2008 · Forum errors resolved
Both domains now work flawlessly! Thanks very much for your help.
Customer · 2008 · Resolved domain issues
your help is much appreciated.
Customer · 2008 · General support
yes, indeed, everything is working fine now. Thanks for you help.
Customer · 2008 · Outbound connection issue resolved
Yes, it appears to be fixed. Excellent job as usual.
Customer · 2008 · General issue resolved
Thanks again for your excellent support!
Customer · 2008 · Consistent support quality
Thank you for the incredible fast reply :) Yes, the upgrade was completed successfully.
Customer · 2008 · Server upgrade completed
Yes I can confirm that it's working. Thank you for resolving this.
Customer · 2008 · Server update resolved
Thank you very much for your help. Seems to be working fine.
Customer · 2008 · Issue resolved
Everything is working well again. Thanks much.
Customer · 2008 · Issue resolved
Thank you for the quick service
Customer · 2008 · Quick service
Webserver and mysql are up again. Thanks for your fast support.
Customer · 2008 · Web & MySQL services restored
thanks for the quick response. VPS seems to run fine atm.
Customer · 2008 · VPS performance improved
Thanks for your quick response, its working great now.
Customer · 2008 · General issue resolved
Thank you for fast response and solving our problem.
Customer · 2008 · Problem solved quickly
yep, all domains are working fine now, thanks.
Customer · 2008 · Domain resolution
Thank you very much. Now it's working fine
Customer · 2008 · Issue resolved
Everything is perfect now, thank you!
Customer · 2008 · VPS restart completed
Thanks for the fast resolution :)
Customer · 2008 · Issue resolved quickly
2007124 customers in their own words
In 7 years of doing web hosting, this is the best service I have ever come across.
Customer · 2007 · IP renumbering assistance
I cannot find the words to express our thankfulness! Your support is awesome!
Customer · 2007 · Solved by our engineers
Absolutely splendid support. I cant express how surprised I am concerning the level of your support.
Customer · 2007 · Solved by our engineers
Works great. I believe we have a great relationship ahead of us.
Customer · 2007 · Solved by our engineers
Thank you for your kind help of securing my server, I am so happy with the result.
Customer · 2007 · Server security hardening completed
I am very impressed with the speed and reliability of this VPS and the support i've been getting, thanks.
Customer · 2007 · VPS speed and support praised
Yes it is back!!!! Thanks a lot again for your superb service!
Customer · 2007 · Domain issue resolved quickly
I really don't no, how those files got infected, but I'm no expert... so I can just appreciate for your efforts and give you a big thank you!!!!
Customer · 2007 · Malware infection cleaned up
thanks you did a great job, and you helped me a lot !
Customer · 2007 · Solved by our engineers
As always, you guys react extremely fast.
Customer · 2007 · Fast engineering response
That's brilliant - thank you *very* much.
Customer · 2007 · Plesk VPS migration planning
This was propably the most quickest problem solve, thank you very much.
Customer · 2007 · Rapid problem resolution
The TUN/TAP driver is working fine. Thank you for your help. With a different hosting company this process would probably have taken 2 weeks and involved 3 levels of support.
Customer · 2007 · TUN/TAP driver enabled quickly
Thank you for your excellent timely responses as usual.
Customer · 2007 · Timely support responses
Thank you for your help and comprehension. I must have told you before, I really appreciate it.
Customer · 2007 · Server support and guidance
I just wanted to let you know that I was very satisfied with my trail account, and that I have just signed up for an annual subscription.
Customer · 2007 · Trial VPS upgraded to annual plan
Thank you so much for monitoring everything and finding the problem. I appreciate your work!
Customer · 2007 · Proactive monitoring caught issue
I can confirm that it is working now. I thank you VERY much for this.
Customer · 2007 · Client data recovered safely
Yes Everything is ok. Thank you very much for your team effort.
Customer · 2007 · Solved by our engineers
Thanks for your great support ! :)
Customer · 2007 · Security issue resolved
Thanks for your help and fast responses as always - much appreciated.
Customer · 2007 · Fast ongoing support
Thanks for your patience and for your great support.
Customer · 2007 · Services restored after update
Thank you very much for this fast and efficient support and sorry for the inconvenience. great job!
Customer · 2007 · Fast and efficient support
Absolutely perfect. Thanks for your quick support (at this time of the day)
Customer · 2007 · Late-hour support resolved issue
Now it is working again. Maybe the restart helped it. 2 mins ago it didn't work! Thanks a lot for your assistance!
Customer · 2007 · Service restarted and working
Thanks a lot for the info and for your quick answer, as always.
Customer · 2007 · Technical query answered quickly
Thanks! Everything is working now!
Customer · 2007 · Service issue resolved
Thank you. The temporary upgrade was much appreciated.
Customer · 2007 · Temporary resource upgrade provided
Thank you very much for your fast action and fixing the errors.
Customer · 2007 · Server errors fixed quickly
Thanks for the quick response! Really appreciate it. With the administrator account and provided IP i got it working.
Customer · 2007 · Administrator access issue resolved
Everything is working properly. Thank you for your swift response!
Customer · 2007 · Issue resolved swiftly
Thank you very much for your fast resolution of the problem.
Customer · 2007 · Problem resolved quickly
Forum is working again. Thank you for your quick support.
Customer · 2007 · Forum issue resolved
Thank you very much indeed! They are working fine now.
Customer · 2007 · Solved by our engineers
Thank you kindly for your nice and quick response.
Customer · 2007 · Quick support response
Thank you for the prompt work. Now working fine.
Customer · 2007 · High-load script issue resolved
It's ok now, thank you for your fast response!
Customer · 2007 · PHP security update resolved
Thanks for your help, it's all working now!
Customer · 2007 · Issue resolved completely
It works perfectly now, thanks a lot!
Customer · 2007 · Solved by our engineers
It's working now! Thanks a lot!
Customer · 2007 · Solved by our engineers
Thanks for the prompt action.
Customer · 2007 · Server issue resolved promptly
Now working fine, thank you.
Customer · 2007 · Solved by our engineers
Wow, I'm deeply impressed! I've never seen such an accommodating hosting company!
Customer · 2007 · Subscription upgrade handled
Yes it is working fine now. Thank you very much, you saved me :-)
Customer · 2007 · Solved by our engineers
Thanks a lot for your advice. Impressed -again- by your outstanding service.
Customer · 2007 · Technical advice and support
Thanks again for the great and FAST support. You guys ROCK! I'm glad to be a customer here.
Customer · 2007 · Fast support response
I really appreciate the work put into fixing my VPS after my mess.
Customer · 2007 · VPS recovered after configuration error
Many thanks! You are a great support team!
Customer · 2007 · Backup setup and support
Thanks to you guys too - the speed of your response and service is unrivalled, so keep up the good work!
Customer · 2007 · Rapid support response
Thank you very much for the great support you are giving us!
Customer · 2007 · Domain transfer assistance
Thanks again for some really great support!
Customer · 2007 · Technical support assistance
Brilliant, thank you. The issue has not re-occured for 9 hours, so i am therefore closing this ticket.
Customer · 2007 · Recurring issue permanently resolved
Thank you very much for your help. I don't know how it happened but I am glad it works again.
Customer · 2007 · Service restored to normal
Thanks for all your help today - we appreciate your excellent service.
Customer · 2007 · Same-day support assistance
everything has worked and i am now very happy, thanks allot for the great support
Customer · 2007 · Server issue resolved
Seems to be working now - fast support as always!
Customer · 2007 · Memory usage issue resolved
Thanks very much, everything is working perfectly now, I appreciate your efforts :)
Customer · 2007 · Server configuration resolved
I just checked and the system is working fine. I also have connection to databases. Thanks for everything, you have been great.
Customer · 2007 · Database connectivity restored
thank you very much for looking and your info - much appreciated at this time of night
Customer · 2007 · Late-night investigation handled
The server is up again, thanks for your quick solution. Good work.
Customer · 2007 · Server restored quickly
Thanks for the info and for great support as usual!
Customer · 2007 · Technical guidance provided
everything is working fine now. Thank you very much for you fast support
Customer · 2007 · VPS issue resolved quickly
Thanks a lot for your swith responses. Everything works great now.
Customer · 2007 · Hostname configuration resolved
The settings you have put the server at now have worked perfectly. Under the old settings, it was even impossible to upgrade Apache as it was giving out of memory errors. I am happy to say that under the current settings, we have been able to upgrade everything, and the new server is working fine.
Customer · 2007 · Apache memory settings tuned
Yes, it appears to be fixed. The fix was quick and effective. Excellent service as usual.
Customer · 2007 · Quick and effective fix
It works fine now. Thanks very much. Excellent support as usual.
Customer · 2007 · Issue resolved quickly
Okay, we checked extensively and everything is working on the new VPS. Thanks again for the smooth transition.
Customer · 2007 · VPS migration completed smoothly
Thank you, that worked. Excellent, another quick response.
Customer · 2007 · Quick engineering fix
This issue has now been resolved. Many thanks for your assistance in this matter.
Customer · 2007 · FTP access issue resolved
thanks for all your help, it's very much appreciated
Customer · 2007 · Domain configuration issue diagnosed
Your excellent service is much appreciated.
Customer · 2007 · Performance issue resolved
I have just checked this URL and the FTP login and both are working fine thank you. This issue has now been resolved.
Customer · 2007 · Site and FTP access restored
Many thanks for your prompt response. It is now working.
Customer · 2007 · Issue resolved promptly
Everything works great :) Thanks a lot for your time.
Customer · 2007 · Database issue resolved
Statistics verified. Thanks for the very rapid response.
Customer · 2007 · Server statistics fixed quickly
Thank you, FTP is now working fine, no other issues.
Customer · 2007 · FTP service restored
Yes it's working. Thank you for the quick reply !
Customer · 2007 · Service restored quickly
Now seems everything is ok. Thank you very much.
Customer · 2007 · Solved by our engineers
Thanks for support, everything works fine now.
Customer · 2007 · DNS issue resolved quickly
Thank you, now everything works properly.
Customer · 2007 · Hosting issue resolved
Everything perfect now :) Thank you.
Customer · 2007 · Configuration issue resolved
SSH is working now. Thank you.
Customer · 2007 · SSH connection restored
All working, excellent result
Customer · 2007 · Solved by our engineers
thanks! yours is the best support team ever!!!
Customer · 2007 · Solved by our engineers
I am EXTREMELY impressed with the service so far :)
Customer · 2007 · Managed VPS hosting
Excellent! well done I am a happy man - Thanks again for your help!
Customer · 2007 · Issue resolved quickly
Thank you for youre fantastic help again. All is ok now
Customer · 2007 · Technical issue resolved
Thank you for wonderful support and advice .
Customer · 2007 · High server load diagnosed
Being new to your services I'm very impressed by the level of support you give. Keep up the excellent work!
Customer · 2007 · Server configuration guidance
Your response time on support tickets is amazing - you guys rock!
Customer · 2007 · Fast ticket response praised
Thank you - really appreciate the support you guys give.
Customer · 2007 · Solved by our engineers
As always, VERY fast! Thank you very much!
Customer · 2007 · Fast support response
Fantastic, all working. Thanks for you help....
Customer · 2007 · Solved by our engineers
Thank you very much. You have been a great help and I appreciate your time.
Customer · 2007 · Solved by our engineers
Thanks for the quick response - and for putting my mind at ease :)
Customer · 2007 · Quick support response
My mail is again working fine, thank You for fast help and great support!
Customer · 2007 · Email delivery fixed quickly
Thanks very much for all your help to resolve our application issues. We are now able to run our application successfully.
Customer · 2007 · Application issues resolved
Your support is always of first class.
Customer · 2007 · Solved by our engineers
you answer and close these tickets so efficiently, I never get a chance to thank you for your excellent help.
Customer · 2007 · Fast ticket resolution
Everything seems to work fine now. Thanks for your help and great service!
Customer · 2007 · Server issue resolved
Thank you again for the service and fast support on this matter!
Customer · 2007 · Plesk installation support
Great!! Thanks for your fast help!!
Customer · 2007 · Fast support response
Thank you for your support last week. Everything is working great now.
Customer · 2007 · Control panel access resolved
Thanks so much!! Well done once again for your prompt service.
Customer · 2007 · Prompt support assistance
The problem appears to be resolved now, everything is back and working normally. Thank you very much for the quick action and good communication :)
Customer · 2007 · Issue resolved with clear communication
Thanks for a very prompt reply and resolution! Appreciate that. Seems to be working fine.
Customer · 2007 · Issue resolved promptly
Working fine - thanks for the lightning fast response!
Customer · 2007 · Issue resolved fast
The antivirus and spam management seem to be activated now. Thank you for your rapid response there.
Customer · 2007 · Spam filter activated quickly
that is excellent! many thanks for the speedy turnaround.
Customer · 2007 · Support request resolved quickly
Thanks for the quick response, the issue now appears to be resolved.
Customer · 2007 · Issue resolved quickly
Keep up the good work. I can verify that the domains are working. Thank you for all the help and work you have done.
Customer · 2007 · Domains verified and restored
Superb. Everything is working again!
Customer · 2007 · Service restored quickly
I have access without any problem to the WHM and cPanel. Thanks for the quick support.
Customer · 2007 · Control panel access restored
Thanks for the quick solution, Plesk is working again.
Customer · 2007 · Plesk control panel restored
All is working just perfect for me now!
Customer · 2007 · DNS setup resolved
Thanks for your fast response & action, its there now.
Customer · 2007 · Fast response and fix
Works fine. Thanks very much for the quick response!
Customer · 2007 · Issue resolved quickly
Thanks for your quick response... appreciated :)
Customer · 2007 · Quick support response
issue is resolved, thanks for the quick action!
Customer · 2007 · Hosting issue resolved fast
OK, seems fine now, thanks for fast response.
Customer · 2007 · Fast support response
Thats great, thanks for the quick reply.
Customer · 2007 · Quick reply to query
Excellent. All fixed at this end.
Customer · 2007 · Technical issue resolved
Thank you for prompt support.
Customer · 2007 · Filesystem inode limit increased
Thank you, now working fine.
Customer · 2007 · Service issue resolved
200666 customers in their own words
Overall, the level of support I have experienced so far is the best I have received in many years of hosting - well done.
Customer · 2006 · SPF record setup
Thank you for the effort and great service. I'm really impressed about how fast your support department is working and that even in the weekends at night you are available for helping me out.
Customer · 2006 · Weekend night support
Many thanks. Speedy response, I'm impressed!
Customer · 2006 · Prompt support response
your support and help, and company standards, are outstanding!
Customer · 2006 · Customer support quality
Very impressed with the speed of the support here, it makes a very pleasant change!
Customer · 2006 · Fast onboarding support
Thank you very much for your excellent rapid support. Really Appreciate it : )
Customer · 2006 · General engineering help
And the best of all.... Webpages are now up.
Customer · 2006 · Webpages restored
Thank you very much for your prompt and efficient help. This was excellent service and we much appreciate it.
Customer · 2006 · Server domain deletion concern
Just amazing! Everything working perfect. Congrats!
Customer · 2006 · General issue resolved
I am without any doubt impressed by your services...!!
Customer · 2006 · Dedicated IP setup handled
Thank you for a fast and wonderful suport.
Customer · 2006 · Resolved Plesk and FTP logins
Thank you so much for pointing me to the control panel. I now have the firewall setup correctly. I am used to having to configure everything with text files so this is a big and welcomed step forward.
Customer · 2006 · Firewall setup assistance
My remote desktop password worked fine. Thanks for the quick reply. You guys are excellent as always!
Customer · 2006 · Remote desktop password reset
Thank you, unless there is anything to add, I will now close the ticket and monitor the server using your advice. Excellent service.
Customer · 2006 · Server monitoring advice
Just to confirm: I've just checked the site and all is working again. Thanks for the prompt resolution.
Customer · 2006 · Domain configuration resolved
I would like to thank the tech support team for showing to be very helpful and fast in resolving customer problems.
Customer · 2006 · Fast technical support
It works! A very big thank you!!
Customer · 2006 · Issue resolved quickly
yes! now everything is working fine! thanks for the help
Customer · 2006 · Service restored after outage
The panel works perfectly now, thank you!
Customer · 2006 · Control panel issue resolved
PS! Thanks for fast response on this and my other ticket!
Customer · 2006 · Fast response to tickets
Please help, I would really appreciate it
Customer · 2006 · Email sending and filtering issues
webmail works again... Thank you!
Customer · 2006 · Webmail restored
Wow! Many thanks. I'm impressed. Fastest 12 hours of my life! Thanks.
Customer · 2006 · Issue resolved quickly
Wow, super fast response (this is my first time here). Thank you.
Customer · 2006 · Fast initial response
thank you very much, was very relieved to get this fixed, all working okay
Customer · 2006 · Fixed unspecified issue
Thank you very much for dealing with this issue so quickly! Once more, I'm impressed by the support I get here!
Customer · 2006 · Reverse DNS updated
Many thanks for your help - all working fine. Superb fast support - thank you!
Customer · 2006 · Fast support resolution
Thanks for the really fast reply. You guys are great.
Customer · 2006 · Fast response to issue
that was a FAST response! :-)
Customer · 2006 · Rapid ticket resolution
For now, everything is ok. Thank you very much regarding your fast & reliable support.
Customer · 2006 · Software version checked
I don't have a problem, just wanted to say thanks for providing such excellent service. After switching to your company a few weeks ago I am very happy with your excellent support and everything in your systems (control panels, DNS...etc) works perfectly.
Customer · 2006 · Control panel and DNS reliability
Thanks guys, things are back up now. Well done for a prompt job.
Customer · 2006 · Server back up
All seems perfect. brilliant, thanks!
Customer · 2006 · Forum restoration
Thank you for the extremely fast replies to my tickets in the weekend. Great support!
Customer · 2006 · Weekend support
Thanks for your help and also the quick response to the intial ticket. Much appreciated.
Customer · 2006 · Quick response to initial ticket
Now able to connect to FTP no problems.
Customer · 2006 · FTP connection restored
Thank you for your prompt attention to this problem - everything works fine now.
Customer · 2006 · Resolved PHP extension mapping
Thanks for your fast replies and excellent support.
Customer · 2006 · SSH access resolved quickly
Thank you so much, the update was all I needed, I retried the install and it worked now.
Customer · 2006 · PHP and MySQL upgrade completed
yes everything is back on line! Thanks for the support!
Customer · 2006 · Service restored after outage
Many thanks for your speedy response.
Customer · 2006 · IP address inquiry resolved
Once again, thank you for your very fast response.
Customer · 2006 · Control panel login assistance
It's working now. Thanks for helping out!
Customer · 2006 · Issue resolved quickly
Server seems to work fine now.
Customer · 2006 · Backup restore successful
However I am genuinely impressed at the excellent support, and I have made sure to mention this on webhostingtalk. Very professional and very helpful, thank you.
Customer · 2006 · Performance bottleneck resolved
Thats awesome and i love the tech support. Thanks a lot!
Customer · 2006 · DNS and domain setup resolved
Thanks for the speedy reply, that's excellent news and a great relief.
Customer · 2006 · Speedy reply to query
It is a lightning speed how you did it. :) I changed the config and enabled board again. It works. Fantastic.
Customer · 2006 · Forum configuration issue resolved
it works now. Thank you very much. You saved me a lot of time :)
Customer · 2006 · Issue resolution
You are doing a great job as far as I'm concerned :)
Customer · 2006 · Nameserver configuration
Working great. Thanks for the help making the switch to the VPS - it looks like it's going to be a perfect fit.
Customer · 2006 · Smooth VPS transition
Thanks a million for helping this out. I realy like that fast support.
Customer · 2006 · Fast support response
It's working perfect now, thanks a lot I'm a new customer and so far really impressed with the service and support, keep up the good work.
Customer · 2006 · New customer onboarding support
Ok, got it solved. Thank you for helping me with my mess, really appreciate it.
Customer · 2006 · Resolved server setup issue
Having just tested it quickly, that seems to be working perfectly. Thanks very much indeed for sorting that out; I really appreciate your quick responses and your flexibility in finding a solution to the problem.
Customer · 2006 · Flexible problem resolution
Well after the restart to the FTP you guys just made, it´s working!! :) Thanks a lot for your help in this matter, it´s all working fine!
Customer · 2006 · FTP issue resolved quickly
really thank you very much for the help. I understand whay you say.
Customer · 2006 · Help with configuration issue
It's working fine now! Thanks a lot!
Customer · 2006 · Server functionality restored
Thank you very much, Working like a charm :)
Customer · 2006 · Fixed technical issue
Thanks a lot for your excellent support!
Customer · 2006 · Upgrade request acknowledged
Thanks for all of that, I just tested and it seems to be working without any delay now.
Customer · 2006 · Resolved server delay
Ok, noe its working fine. Thanks a lot!!!!!!!!
Customer · 2006 · Issue resolved
It's working great. Thank you!
Customer · 2006 · Issue resolved quickly
Thanks for the quick response - much appreciated.
Customer · 2006 · Initial server configuration help
Now its ok, thank you very much ;)
Customer · 2006 · General issue resolved
I restored the backup file and everything is ok.
Customer · 2006 · Backup restored successfully
20056 customers in their own words
Thanks a lot for you immediate response. You guy´s have the best service /response time ever :)
Customer · 2005 · Immediate VPS memory upgrade
Thanks for your great support and once again sorry for the problems earlier.
Customer · 2005 · VPS setup support
No worries…I am very impressed by support over the weekend….Thank you.
Customer · 2005 · Fast weekend support
Indeed, everything works fine now, thanks for the fast answer!
Customer · 2005 · Account upgrade completed
its been a long time and we are very happy working with you. thanks for your great support and services.
Customer · 2005 · Long-term customer satisfaction
Looks to be working fine. Thanks for the fix.
Customer · 2005 · Technical issue resolved

How we measure.
Response times come straight from our ticket system and engineering logs, January 2021 to October 2026. Totals since 2004 come from our company records across every system we have run; the breakdowns of what monitoring caught and why restores were needed apply the shares we measured in our ticket system over 2021 to 2026 to those totals. Response time is the time from your ticket to the first reply from our team; automatic acknowledgements are excluded. Quotes are customers' own words from their replies to us, 2005 to 2026, checked word for word against the original reply, with names, companies and domains removed.

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