Featuring Patric Salo

We are all in the gutter, but some of us are looking at the stars

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Their response was that my CMS installation was taking up too much memory, and as such it was hard-capped and would then crash as more than a handful of people tried to view pictures.

Patric Salo
  • Monthly Traffic 5,000
  • Product Shared Hosting
  • Industry Photography
  • URL www.patricsalo.com/
  • Company Patric Salo Photography
  • Country Ireland

One big change in coming over to EuroVPS was the transparency. I could tell exactly how much bandwidth, how much CPU and memory and how much storage I was allocated. I found the site to be much more responsive, upload and download times were about 6 times faster than with a "budget" host. My site now loads quickly, and I've yet to exceed a viewer cap.

Can you describe your business and what you do?

I'm a editorial, portrait and commercial photographer, formerly in London and now trying my luck in Ireland. Former clients include HarperCollins, The Darkness and a startup fashion designer "Sankara".

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What CMS / Application are you hosting?

I'm using a customised version of a photography-specific CMS called Koken, which focuses on the rich display of images in a clean and efficient manner. It is mainly based on PHP with a small MySQL DB in the background and some java for the display gallery.


What kind of problems did you experience at your previous host?

Previously, I just wanted something cheap and thought foolishly that "a host is just a host". I signed up with HostPapa, on their base level package which boasted unlimited bandwidth and storage and started working on building my website.

I ran into horrible problems quite quickly as my business picked up speed and I started going past 10 visitors per day. The site would crash or just not load, and be generally unresponsive. Their support would essentially just re-set my image/VPS slice, and then it'd be ok for a day or two.

Support was quite slow to respond, so I was regularly "down" for a day or more. After the 4th time, I asked them to explain why it's continuously crapping out, while my WP installation on a different domain (but same instance) was running fine.

Not very helpful. As the package didn't actually specify a committed memory size to my instance I asked them to increase it so I could use their service, and I was denied! They should be wearing masks; bloody footpads.


How do our services assist you in managing your online business?

One big change in coming over to EuroVPS was the transparency. I could tell exactly how much bandwidth, how much CPU and memory and how much storage I was allocated. I found the site to be much more responsive, upload and download times were about 6 times faster than with a "budget" host. My site now loads quickly, and I've yet to exceed a viewer cap.

But I'm re-assured; through my discussions with EuroVPS they've always been prompt and helpful, and I know that I have the option to move my VPS instance to a larger "slice" or even to my personal backplane.

It's easily scalable, I know what the pricing would be and that it'll be easy to go bigger and faster along with my business. The biggest boon from switching was a sense of security and ease of mind.

What performance benefits did you gain moving to us?

I don't have any major statistics regarding load and such, but my main page load time dropped from 6 seconds to 1.5 (average of 40 different measures, 10 each on different computers and tablets), and my site download went from 3 hours to 30 minutes (approximate average of 5 full site transfers over FileZilla FTP).

This is before I found the awesome backup function that lets me schedule a backup for my site AND restore it through a few simple clicks. It's saved my bacon a few times already.

“My site now loads quickly, and I've yet to exceed a viewer cap.”

How do you feel about the ongoing managed support?

Confident is probably the best word to describe it. I know that I get timely and helpful responses and that if I have any problems there's a can-do attitude at EuroVPS. I think the EuroVPS support team is aces.


How have your costs changed since you joined EuroVPS?

My costs did go up slightly, but you do get what you pay for. In my case, I think I've gotten way more than I expected, and I know exactly what I'm getting for my money. As a plus, I was approached by EuroVPS to switch to a yearly hosting plan which saved me a lot.


In three words, how would you describe us?

“Reliability, Transparency, Flexibility. In that order.”

Why would you recommend EuroVPS?

I'd recommend EuroVPS to anyone looking for solid hosting with good scalability for their business. If you're just writing a WP blog that your friends read, you could probably use whatever to host your site - run anything more serious, you'll need a serious and comprehensive solution, and in that regard, EuroVPS is top of the pack.

Thanks for being a great hosting provider, and here's to the future.

Favorite benefits

Confident is the best word to describe it
Load time dropped from 6 seconds to 1.5
They've always been prompt and helpful
Transparency

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