Before being overtaken by CentOS and Ubuntu, Debian was (and remains) a very frequently requested Linux distribution by our clients. But this bare-bones OS can require a high level of technical experience to manage, so our support team is here to do the dirty work so you can focus on your business and not your server.
We know moving from one hosting provider to another is a pain, so our expert staff will handle migrating your websites and applications from your existing Debian VPS to your own dedicated Debian cloud server for free.
Malicious hackers are constantly seeking out vulnerabilities. Our security engineers can help you completely protect your VPS from the majority of cyber security threats that affect Debian servers.
Built on VMware Cloud VPS technology, we’ve engineered a unique architecture designed to make websites fly that features SSD storage, 10Gbps uplinks, and fast Intel E5 processors. Everything you need to make your VPS secure, easy to use, and extremely fast comes standard.
Our support engineers have deep experience supporting the Debian operating system and can help you with all of the tedious and difficult tasks associated with hosting: PHP and SQL performance optimisations, LAMP/LEMP stack tuning, security hardening, firewalls, server updates, etc.
Yes, if your sites are hacked, we will help you remove the hack. There are cases where the exploit is at the root level, or the hack is so deep that there is no way to clean the server without an extensive amount of work. In these situations, we can continue to help you on a best-effort basis.
We have a 12 minute average response time. The speed and effectiveness of our support is something that we are extremely proud of, and simply crushes our competition. Much of this is due to the quality of our experienced employees.
We don't offer free trials, but we do offer a 30-day money back guarantee. If your'e not 100% satisfied you'll get all your money refunded (exceptions apply for non-refundable costs such as domain registrations, SSL certificates, and control panel licensing).
Yes, you will receive a personalised web performance optimization service for your websites, tailored to your performance objectives. Need a sub-one-second page load time? We can help you reach that! You get custom help, not generic advice because no two websites are ever the same.
We'll support your webstack, and anything that is server-related. But application support that requires debugging by a programmer is out of scope.
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In such cases, you need a web developer and not just a web hosting provider. We have many excellent customers that run digital agencies, or are independent web developers, and we'd be glad to give you a reference. Sometimes we may offer "best effort" support, as some issues can be partially related to your hosting. But that is solely at our discretion.
Your new server will be ready as fast as possible. VPS orders are usually activated within 30 minutes of initial security verification. All orders are manually reviewed by our security department to prevent fraudulent orders from being activated.
To ensure that your account's activation happens as early as possible, please ensure that all of your account information is valid.
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