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Do you offer a Money Back Guarantee

Money-back guarantees help consumers reduce their risk. If you’re not happy with the service (for whatever reason), you have nothing to lose. 

However, we’re confident that you’ll like our enterprise-grade network, and knowledgeable support staff. Many VPS hosts are scared to give such guarantees — and for good reason (meaning they’re not very good).

At EuroVPS, we offer a 7-day money back guarantee for the following products: 

Note: Remember that you can escalate issues to management, if needed. Before deciding on a refund, give us a chance to earn your trust, and keep your business. We hate to see customers cancel their services with us. 

Not covered: 

  • 3rd party licensing (cPanel, Plesk, LiteSpeed, CloudLinux, etc)
  • domains
  • SSL
  • support charges 
  • bare-metal dedicated servers 
  • custom solutions, such as Managed Clusters

^ These are not eligible for refunds under the 7-day money-back guarantee. This is due to the high level of personalisation involved in provisioning the services, or the non-refundable nature of the product.

Updated on June 6, 2019

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