It's definitely sad to see customers go, but sometimes requirements change, and sometimes projects end. So if you want to cancel for whatever reason, we make it easy for you.
However, we would really like to retain you as a customer. If there is anything that can be done, please contact us.
- If you're having money issues, then let's see about altering your service to one that makes better financial sense for your situation.
- Or if you feel that you're not getting the desired resolution to an issue, escalate it to management. We'll take a deep look at the issue, and verify that you're getting the service you deserve.
To cancel your services:
Simply click on the "request cancellation" button, on the account that you wish to cancel, in the customer support/billing portal.
Please note that you must request a cancellation 14 days before the end of your current billing term.