Is technical support available 24/7? Yes! Unlike some of our European MINO (managed in name only) competitors, we don’t hide behind so-called “business hours.” Nor do...
What are your response times? Fast. Really, really, really fast! Seriously. The speed and effectiveness of our support is something that we are extremely proud...
How experienced are your engineers? EuroVPS is employee owned by engineers and network architects that have been building computer networks since the early 1990s. As a team, we have...
How to Raise a Support Ticket Support tickets are the most effective and efficient way to solve hosting issues, which is why we don’t offer chat...
How to Escalate Issues to a Shift Supervisor Our techs and engineers are highly trained specialists in the hosting field. We don’t outsource support like other hosts, and we don’t...