What are Dedicated Account Managers? Our enterprise clients enjoy the benefit of reaching a specific person. It’s the VIP treatment for customers that pay a...
How to Schedule Migration We’re glad to have you as a new customer! Now let’s get you off that old setup, and onto the...
Support Response Priority Definitions We approach hosting support like a medic triaging on the battlefield. The most urgent issues are handled first, and lower-priority...
Do you offer LAMP Stack Tuning? Yes! The “LAMP” stack (a Linux distribution running Apache, MySQL and PHP) is the most popular webstack on the planet,...
Do you support native NGiNX? Yes! This service is included with all of our Enhanced and Enterprise Support Plans. Do you want to use NGiNX,...