Our enterprise clients enjoy the benefit of reaching a specific person. It’s the VIP treatment for customers that pay a premium for high-end support.
Account Managers work to understand your business, your industry, and the needs therein. Our managers maintain an open two-way line of communication with you. We’ll not only solve your issues, but proactively look for issues as well, offering suggestions as needed.
We see ourselves as not just your vendor host, but your business partner to help you succeed.
You can reach a manager by ticket or by Live Chat – and we’re not opposed to picking up the phone when the situation requires it.
Again, the VIP treatment.