How to Escalate Issues to a Shift Supervisor
Our techs and engineers are highly trained specialists in the hosting field. We don’t outsource support like other hosts, and we don’t...
- Home
- Support
Support
-
-
What are Dedicated Account Managers?
Our enterprise clients enjoy the benefit of reaching a specific person. It’s the VIP treatment for customers that pay a... -
How to Schedule Migration
We’re glad to have you as a new customer! Now let’s get you off that old setup, and onto the... -
Support Response Priority Definitions
We approach hosting support like a medic triaging on the battlefield. The most urgent issues are handled first, and lower-priority... -
Do you offer LAMP Stack Tuning?
Yes! The “LAMP” stack (a Linux distribution running Apache, MySQL and PHP) is the most popular webstack on the planet,...
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT