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02 May 2016 - 12:00:00

Isolated Storage Performance Degradation

We are experiencing performance degradation on an isolated subsection of our VPS hosting storage groups. Engineers have identified the problem to be due to a failed Fibre Channel SFP module in controller A of one of our HP EVA 8400 Storage Area Networks (SANs.) 

  • update
    02 Feb 2016 - 12:13:00
    An engineer is currently in the data room troubleshooting the SAN.
  • update
    02 Feb 2016 - 12:55:00
    Our engineer has successfully replaced the faulty component.
  • resolved
    02 Feb 2016 - 1:13:00
    Storage performance is now restored back to normal levels.