Status Page

Get Updates on Outages and Scheduled Maintenances

19 Jan 2017 - 6:43:00

Unscheduled Network Problems

Our upstream network provider has experienced network problems and we will be reporting in detail with an RFO as soon as data is provided to us.

22 Sep 2016 - 5:00:00

Scheduled Network Upgrade

On September 22th 2016, between 05:00 & 06:00 (CEST), LeaseWeb will be performing a scheduled maintenance to deliver a new core edge router. The expected maintenance window will be 1 hour. During this maintenance your network connectivity will be unavailable for about 5 minutes. Impacted IP ranges include LeaseWeb engineers will be available during and after the maintenance in case any issues should arise. 

  • completed
    22 Sep 2016 - 5:34:00
    Upgrade has been completed successfully with under 1 minute of network disruption.
01 Jun 2016 - 12:43:00

Cisco Core Router Upgrade

We are upgrading to a more robust core, distribution, access network topology using Cisco VSS. Benefits will include a 2,000% increase in network throughput as well as additional redundancy to further decrease chance of downtime due to networking hardware failure. 

  • completed
    02 Jun 2016 - 7:58:00
    We have successfully completed the upgrade of our core networking rack with absolutely zero-downtime for any of our customers.
26 May 2016 - 12:43:00

Isolated Packet Loss

Customers with servers using IP's in the range of 77.235.33.x/24 may currently be experiencing mild packet loss and increased latency due to a rather large inbound DDoS attack. 

  • update
    26 May 2016 - 1:04:00
    We have located the IP address being attacked.
  • update
    26 May 2016 - 1:12:00
    The magnitude of the attack has increased dramatically and we have no choice but to null-route the IP address.
  • resolved
    26 May 2016 - 1:14:00
    We have null-routed the IP address and DDoS attack is neutralised. Network latency and packet consistency should be back to normal.
02 May 2016 - 12:00:00

Isolated Storage Performance Degradation

We are experiencing performance degradation on an isolated subsection of our VPS hosting storage groups. Engineers have identified the problem to be due to a failed Fibre Channel SFP module in controller A of one of our HP EVA 8400 Storage Area Networks (SANs.) 

  • update
    02 Feb 2016 - 12:13:00
    An engineer is currently in the data room troubleshooting the SAN.
  • update
    02 Feb 2016 - 12:55:00
    Our engineer has successfully replaced the faulty component.
  • resolved
    02 Feb 2016 - 1:13:00
    Storage performance is now restored back to normal levels.